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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 436 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the quality, condition, and wireless functionality of this refurbished Xbox controller, with many noting it feels like new and works perfectly. Positive feedback also highlights the controller's appealing color options. While some experienced issues with buttons or connection problems, the majority of users reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 436 reviews
  • Pros mentioned:
    Controller quality

    Rated 4 out of 5 stars

    Great controller has a spare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers works fine. The only time I had issue was getting it paired with my PC the very first time but since then it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    The product is refurbished and like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls were refurbished, but looked new and function just like new. We are very happy with them especially with the reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great controller for PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a controller for my PC and the XBOX controller works well. If you want to do wireless and your PC does not have bluetooth you'll need to buy another adapter but it was easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works like brand new

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Xbox controller at a decent price. What price for a OEM controller. It says refurbished but works just as well as a new controller. Worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Refurbished?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know what to expect in a refurbished controller. Truth be told I can’t tell the difference. It works fine. I will look for Geek Squad Certified Refurbished items again!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a used Microsoft XBOX One white controller for my XBOX One S. Came in great package and was received in great condition. Works and I don't have a problem with it. Would recommend to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive this would work that well being refurbished...but I can't notice any noticeable difference from when we bought controllers new. I love saving money on products that work!

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an additional controller and this refurbished option saved me money and was great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in a generic shipment box and was dirty. However works perfectly as advertised! Good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 4 out of 5 stars

    Great controller, but PS4 feels better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, but the PS4 controller feels better. The controller has not really changed since the original XBOX.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    No issues! Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our xbox. Highly recommend wireless controllers with kiddos lol they trip over cords. This one works great. We have had no issues and got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra controller and this was affordable. It works and is an official Microsoft controller. The Xbox One controller has become my baseline for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    the best controller of all time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think they could make a controller better than the xbox 360's but this is even better. it just feels perfect. my refurbished verdion works great at half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 4 out of 5 stars

    Great Xbox 1 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished controller. Feels like new. Not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two refurbished wireless Xbox one controllers and I couldn’t be more satisfied. I do not experience any issues with his controllers and saved a great deal of money!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Solid Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller does the job! Being Refurbished I feared problems but it is just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and I received my order fairly quickly. The box of the product was a little banged up but the controller itself looked brand new! I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Like New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not tell this had been refurbished. no marks or anything else. Immediately paired and connects faster than my older xbox one control (the one I got was the newer model with the 3.5mm jack).

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this price! Basically like new and let's more of the family join in on the fun...for nearly half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Couldn’t tell the difference from an original model. Highly recommend someone trying to save a buck

    I would recommend this to a friend
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