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Customer Ratings & Reviews

Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One - Black-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 126 reviews

75%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Great Controller for real game players

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The controller is great, especially for games like call of duty

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Gaming controller ever!!

    Posted
    mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought it would be difficult to set it up, Not at all easy to install and it's feels and play wonderful. Hands down this is the best controller out on any system!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Controller for playing Fortnite

    Posted
    Rentnten
    • Verified PurchaserVerified Purchase

    I bought this elite controller to be competitive on Fortnite what a big differents this controller has made in my building skills

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EPic gAmER

    Posted
    NotTracyonXbox
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice for shooters great for Fortnite, Apex and all cods

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best controller for XBox One

    Posted
    Hollywood2557
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Controller is great for better play and has a lot of configuration options to personalize your playstyle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great controller

    Posted
    Kracker1977
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Play nice and is adjustable very very nice everyone should use

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great choice

    Posted
    Allann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Glad I purchase this controller which I use for multiple games and configure to my style of play.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Don’t get a refurbished one buy new

    Posted
    Ni13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the controller and the way it feels and the way I play with it but when I received it in the mail it didn't come with one of the D-Pads and one of the paddles is a little bit loose when pressing it. Doesn't affect gameplay but if you're going to buy this controller, it is well worth it to spend the extra money on a brand new one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Superb controller

    Posted
    Skye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My son loves this for his online gaming. It is a next level controller.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Fortnight

    Posted
    Beararama
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great game controller for playing Fortnight. It makes it a lot faster to build!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent!!

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My son is a hardcore gamer and loves this!! It was his top request for Christmas

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Competitive Gamers

    Posted
    Envy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After using SCUF controllers for years this is on par with their product. Heavier feel to a normal controller, but not by much, with a smooth texture. Built in 3.5mm jack eliminates the use for audio adapters. Only issue are that the paddles are very sensitive. Killed myself a few time when I rested the controller on my lap. All in all this is a great controller to use for any competitive gamer. Not practical for the casual gamer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best gaming controller...period

    Posted
    Tapper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is absolutely, positively, the best controller for gaming. Even hardcore PC gamers that hate consoles use these controllers. So these obviously work for Windows PCs in addition to the Xbox 1. I never thought a controller this much would be worth it. After using it, it's really hard to go back to the "regular" controllers. It's akin to going back to "dumb" phones after using smart phones. Buy it if you can afford it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best controller

    Posted
    Cherish
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great controller. Has grips for extra comfort during play time. Is definitely Elite!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgrade Xbox one controller

    Posted
    Gordo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The new controller works great! This is an upgrade as there are finger controls on top and bottom of the unit to increase speed. Good overall design for the serious gamer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great controller

    Posted
    Jgamble
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Take your game to the next level. silky smooth band full programmable buttons. Make this a must have for serious gamers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome BUT BUY WARRANTY

    Posted
    justsomeguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These controllers are great. Much more satisfying to use than a standard controller. The adjustability will make games more enjoyable. BUT I'm an adult who takes care of their things and have had a few fail.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best controller too much money can buy

    Posted
    DocACE911
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Refurbished unit practically new: Box slightly damaged. Controller great This controller is the bomb. Even at $90 seems like a lot - but the quality and function is top notch. I program the right lower trigger for jump and left to run. Makes me a better competitive gamer not having to take my hand off the stick to jump

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Buyer beware, but not necessarily discouraged

    Posted
    HILegen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was really on the fence about ordering a refurbished controller based on the other reviews, but I decided to go for it. Upon opening the box my controller shipped in I was relieved to see that I had received the carrying case unlike so many others and the controller itself appeared to be in almost perfect condition. Unfortunately, closer inspection soon revealed that both analog sticks on the controller were loose. It doesn't seem to have any negative gameplay effect, but it makes me question how "refurbished" this controller actually is. In addition, my unit came with duplicate parts and was missing others. I received two cross d-pads and no rounded one, and I received two sets of the long thumbsticks and no short ones. All of this should have made me frustrated enough to return the unit, but there's one other thing worth mentioning...the controller is great. I bought it specifically for FPS games and after a brief learning period to get used to the trigger stops and paddles I feel like I could never go back to a standard controller. I ended up ordering some replacement parts for what I was missing and keeping the controller. So the moral of the review is: Set your expectations accordingly and you might end up happy with your purchase. Know that there's a good likelihood that your controller might have minor issues or might be missing parts.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The money saved did not outweigh the negatives.

    Posted
    Mark
    • My Best Buy® MemberMember

    Was excited to receive the item; certified refurbished and saving money. Was quickly let down as the received item was in poor condition. It was obvious that the controller had been used very heavily for a long period of time, then was somehow returned. Although conjecture, It would appear that 2-year warranty controllers are being resold as refurbished. The'refurbishing' process did not adequately address the issues with the received controller. The unit had extensive wear in every aspect; grip wear, body chips, stick drift, buttons stick when depressed, etc.. The item did come with a new set of paddles and magnetic sticks. There were clear indicators that a liquid was spilled on the controller as residue was apparent when looking closely. Item was returned to a local BB and a new controller was purchased. In my instance, the money saved did not outweigh the controllers issues and substantially degraded my gaming experience.

    No, I would not recommend this to a friend