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Customer Ratings & Reviews

Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One - Black-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 126 reviews

75%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
  • Rating: 5 out of 5 stars

    Excellent build and premium feel

    Posted
    RickZeller
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Takes the Xbox 360 Controller to the next level - premium feel and the ability to customize controller makes this a worthwhile upgrade.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good price for a good controller

    Posted
    clawler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Of course it's ridiculous these ever wear out but this is a quality controller and at a good price.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Cheap Price but problems after 1 week

    Posted
    Paintballstudd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Price was cheapest around but after a week the grips are already coming apart from the controller. I bought I new one when they first came out years back and it lasted for years with no grip problems but this one after a week is horrible. Good thing I bought the extended warranty and I suggest anyone do the same or just buy a brand new one.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for the price but has defects

    Posted
    TheGreatOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    LB/ RB buttons will break if u drop the controller and it lands on these buttons And the warranty from MS is only for 3 months!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Don’t get a refurbished one buy new

    Posted
    Ni13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the controller and the way it feels and the way I play with it but when I received it in the mail it didn't come with one of the D-Pads and one of the paddles is a little bit loose when pressing it. Doesn't affect gameplay but if you're going to buy this controller, it is well worth it to spend the extra money on a brand new one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Refurbished like New

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Can't tell the difference from Refurbished to New. Except cheaper price which is awesome!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great controller

    Posted
    Miggitymac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great controller for the money . Saved $70 but buying used and it's great. Love it .

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Beware of broken and missing controls

    Posted
    Billybob80
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I received my controller without the extra paddles and right button damaged and falling off. Purchased for $95 instead of regular price so maybe I should've expected. I've returned the controller and will try again to see if I get a better one. Might be worth just paying full price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The money saved did not outweigh the negatives.

    Posted
    Mark
    • My Best Buy® MemberMember

    Was excited to receive the item; certified refurbished and saving money. Was quickly let down as the received item was in poor condition. It was obvious that the controller had been used very heavily for a long period of time, then was somehow returned. Although conjecture, It would appear that 2-year warranty controllers are being resold as refurbished. The'refurbishing' process did not adequately address the issues with the received controller. The unit had extensive wear in every aspect; grip wear, body chips, stick drift, buttons stick when depressed, etc.. The item did come with a new set of paddles and magnetic sticks. There were clear indicators that a liquid was spilled on the controller as residue was apparent when looking closely. Item was returned to a local BB and a new controller was purchased. In my instance, the money saved did not outweigh the controllers issues and substantially degraded my gaming experience.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Elite? Maybe...

    Posted
    WCAR18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this used for $85. I share that because it's important to understand I did not pay the full $150 price. I think this controller is worth about $75 if you are not a Pro Gamer. It's a good controller but not worth the $150 IMO.

    No, I would not recommend this to a friend