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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $149.99

Customer reviews

Rating 3.7 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 2.9 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, feel, and grip of the Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One, with many praising its adjustability and premium feel. However, some customers reported issues with the controller's condition upon arrival, including stick drift and problems with the paddles and D-pad. Several users noted that the controller arrived damaged or with missing parts. Despite these concerns, the positive feedback regarding the controller's build quality and feel remains prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 175 reviews
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Love the feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the controller, much more solid than the regular controller. Also love the ability to map buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, no issues very happy with this controller. Can’t tell it’s refurbished

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great, but when I first opened the box, the left bumper was loose and makes it a minor inconvenience to play

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. The grip and buttons on it are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was good but the grip would come off on multiple Controllers.. there was also analog drift.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Refurbished like New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t tell the difference from Refurbished to New. Except cheaper price which is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it play my xbox x every chance i get like hiw it feels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a problem here! Works like new and better price. Received in no time! New condition. Still using months later.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    good quality!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was returned so i got a discount, but you would never know. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came on time as expected. Works great so far

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great elite controller it is built much better than the regular xbox

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a hardcore gamer and loves this!! It was his top request for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this controller over the scuff controller and don't regret my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller...period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely, positively, the best controller for gaming. Even hardcore PC gamers that hate consoles use these controllers. So these obviously work for Windows PCs in addition to the Xbox 1. I never thought a controller this much would be worth it. After using it, it's really hard to go back to the "regular" controllers. It's akin to going back to "dumb" phones after using smart phones. Buy it if you can afford it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son favorite Xbox remote. So many options and configuration for best game control

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Superb controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this for his online gaming. It is a next level controller.

    I would recommend this to a friend
  • Cons mentioned:
    Paddles

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the grips but didn't use the paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustability

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play nice and is adjustable very very nice everyone should use

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. Easy to setup/configure. Use it for my computer and Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit scared buying it refurbished but was pleasantly surprised. Could not even tell it was and that's a plus. Was sceptical on how good it was but co-worker said it's great. Once connected and played a game on it was hooked. It feels good and responds quickly. All the customization was a plus. Highly recommend if you can afford it.

    I would recommend this to a friend
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