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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $149.99

Customer reviews

Rating 3.7 out of 5 stars with 175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.9 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, feel, and grip of the Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One, with many praising its adjustability and premium feel. However, some customers reported issues with the controller's condition upon arrival, including stick drift and problems with the paddles and D-pad. Several users noted that the controller arrived damaged or with missing parts. Despite these concerns, the positive feedback regarding the controller's build quality and feel remains prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 175 reviews
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchase this controller which I use for multiple games and configure to my style of play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome got it $135-$50 reward making it $85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome. This was a refurbish item but looks new in the box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left joystick came broken, and they wouldn't replace my controller with another one. Would've been nice to have the controller that I bought rather than a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller and works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refurbished controller and it works great and was in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked the grandson and he said its amazing!! He would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was exactly what I wanted. Had all the parts and in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Has grips for extra comfort during play time. Is definitely Elite!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A button stuck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished and the A button is sunk all the way down heard this is a common problem and very hard to fix

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned about the toggles ghosting on a return but the controller operates perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. Says it gives him great controll during games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hoping third time is a charm

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully the 2 year geek squad protection plan was purchased because this is the second time I am turning in one of these controllers due the the left analog stick drifting. The first one was returned the day I got it because it was so bad and I am now getting ready to return the second one because it starting drifting only a few months after receiving it. Spend the extra money and buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Programmable functionality rocks. PC gaming is next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased this one and not the razor. Also buy refurbish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the money . Saved $70 but buying used and it's great. Love it .

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get refurbished but come on it came broken. The pieces were loose. Not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller for real game players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great, especially for games like call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great ion the hand. The mapping of the controls is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, wish I could afford the white on too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great just like new one would definitely get again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPic gAmER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for shooters great for Fortnite, Apex and all cods

    I would recommend this to a friend
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