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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $149.99

Customer reviews

Rating 3.7 out of 5 stars with 175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.9 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are enthusiastic about the quality, feel, and grip of the Geek Squad Certified Refurbished Xbox Elite Wireless Controller for Xbox One, with many praising its adjustability and premium feel. However, some customers reported issues with the controller's condition upon arrival, including stick drift and problems with the paddles and D-pad. Several users noted that the controller arrived damaged or with missing parts. Despite these concerns, the positive feedback regarding the controller's build quality and feel remains prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 175 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My son loves it. Came in right as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, works great and can't beat the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best controller i have owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had a lot of controllers but this one is by far the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be a refurbished item, it works great!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any Xbox one owner. Go buy one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The boy is happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished product works as new, much pleased with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller elite wao is so cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    am enjoy this controller and that enjoy everyday thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the purchase the thumb sticks are too heavy so if you let go of them they tend to swing in the opposite direction making your character move in the opposite direction of where you want to go but it looks nice. And they break easily on top of all that I've owned two of these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this refurb controller and it works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Giant letdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and when I received it it was broken and not useable!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a quality rebuild

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for.... sure it $50 less but it was worn out. Who ever had it before me used it hard. The left stick had to much play in it. I returned it for a full refund and purchased a NIB one. Very happy with the NEW controler well worth the extra 50.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a Fail

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this arrived, all the underneath buttons were missing. Had to return and purchase a new more expensive model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Refurbished” from Best Buy means doesn’t work. Waited nearly 2 weeks for delivery and I was told I’d have to wait another 2 for a replacement or pay more. Don’t waste your time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished XBOX Elite Contoller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had bought a new elite controller instead of this refurbished one. The controller sticks and triggers are always glitching.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller worked for about 2 weeks then all the sudden decided to stop was a big purchase for myself and was not even worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still broken

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy new for the extra coin!!!!! My controller worked normal for 24 hours then auto movements took over!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smelled heavily of smoke.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smelled like the previous owner smoked a few packs a day. Can’t believe it got sent out like that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing, the controller stopped working after two months. The LB button came off! outrageous!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned 4 times....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to get 4 different controllers and counting. Everyone is defective in different ways.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of broken and missing controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my controller without the extra paddles and right button damaged and falling off. Purchased for $95 instead of regular price so maybe I should’ve expected. I’ve returned the controller and will try again to see if I get a better one. Might be worth just paying full price.

    I would recommend this to a friend