Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Angle. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Left. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Back. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 11. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 12. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 13. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 14. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 15. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 16. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 17. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 18. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 19. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 20. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 21. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 22. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 23. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 24. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Alt View 25. Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black.
  • Elite Controller Series 2 for Xbox One-Overview video 1 minutes 00 seconds
  • Forza Horizon 5 with Elite 2 Controller video 0 minutes 24 seconds
  • Halo Infinite with Elite 2 Controller Product Demo video 0 minutes 24 seconds
  • XB1 - Elite Controller Series 2 video 0 minutes 30 seconds

Microsoft - Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2 for Xbox One - Black

Model:
GSRF FST-00001
SKU:
6393186
Your price for this item is $164.99
The comparable value price is $179.99

Customer reviews

Rating 3.6 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers consistently note the excellent quality and long battery life of the Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2. Many appreciate the controller's customization options and ease of use, while also praising its comfortable grip. However, some users reported issues with stick drift, unresponsive buttons, and problems with the right bumper.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 173 reviews
  • Pros mentioned:
    Customization

    Controller is awesome, works great on PC!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great, connects easily to PC via Bluetooth and corded. Customization is awesome!

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game play is so much easier with the customizable paddles. It takes some getting used to just as you would with any new controller, but I have the paddles configured different ways for different games and they are certainly a game changer. The trigger locks have increased my single shot trigger finger speeds

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Xbox elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for shooter games with customizable options.

    I would recommend this to a friend
  • Cons mentioned:
    Right bumper

    Do NOT buy geeksquad items. Period

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping that it would be at least satisfactory, and it had a sticker saying that it passed all tests, yet the entire right bumper and right thumbstick didnt work. They obviously recieved it as a return and just put it back on the shelf. Never buy geeksquad items, you're better off paying the extra $50 for a new one

    No, I would not recommend this to a friend

  • Amazing/beautiful device.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever owned! I was debating between Scuff and this controller but figured I'd go with the company making the actual gaming console! The tabs have been so convenient and have upped my game!

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Awesome control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller ever might get another one. If you a gamer this is a must.

    I would recommend this to a friend
  • Cons mentioned:
    Right bumper

    Great shipping, one issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bumper sometimes presses extra times if i just hit it once. Doesnt happen all the time but seems like a defect

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Defective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken right thumbstick. Broken right handle. Young lady who did return very dry. Tried to explain. Did not care. Never buying refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Controller quality

    Excellent!!!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used!!! Best Buy is the best for gaming needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his remote, states he is able to play better.

    I would recommend this to a friend

  • Another RB not working

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't leave bad reviews, but I'm sorry these controllers are the worst. This is my third one and guess how many have a RB that doesn't work? 3. i just got this refurb in the mail and ran the xbox accessories testing utility and out of the box RB doesn't respond half the time. Clearly there should be a recall or something on these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Controller quality

    A must have!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best controller in the market, I suggest you buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Xbox controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a refurbished item it worked as if it were brand new!

    I would recommend this to a friend

  • Controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good with wireless charging and I like the grip

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Great quality and awesome controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was in perfect condition and is so smooth. A great buy.

    I would recommend this to a friend

  • Amazing controller!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this for anyone who loves gaming. The idea of being able to program the buttons and vibration to my liking interested me. When it arrived, I played around with the settings for a little while and got it the way I wanted it. It took a little getting use to but now I can’t go back to the regular Xbox remote. I absolutely love it!

    I would recommend this to a friend

  • If you really want one at a discount

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on dpad doesnt work and the left stick has an issue otherwise a good buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would recommend to anyone. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to get the hang of it but awesome controller.

    I would recommend this to a friend

  • Refurbished is not refurbished

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished is not the way to go from Best Buy - this is the second refurbished controller that I have gotten from Best Buy and it seems like they just repackage returns - the first one had a B button and a right bumper that only worked some of the time. The second one has a sticky A button and after some use, smells like a smoker that used a lot of hand moisturizer. Very disappointing.

    No, I would not recommend this to a friend
Page 5, Showing 81-100 of 173 reviews
Sponsored

People also viewed