Customers consistently note the excellent quality and long battery life of the Geek Squad Certified Refurbished Xbox Elite Wireless Controller Series 2. Many appreciate the controller's customization options and ease of use, while also praising its comfortable grip. However, some users reported issues with stick drift, unresponsive buttons, and problems with the right bumper.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 173 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
bust upgrade for your money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great works wondering when you fine tune the controller. steps your game up
I would recommend this to a friend
Rated 1 out of 5 stars
Very poor was returned within days.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I explained the problem to the Best Buy employee upon returning he described it as joy stick drift. The controller would continually malfunction and act as if I was holding “forward” constantly. Great controller just must have been damaged beyond repair previously. Would recommend this controller and Best Buy but this controller was just poor.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best Buy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Open box certified, great price on a awesome product. Thank y’all very much.
I would recommend this to a friend
Pros mentioned:
Ergonomics
Rated 5 out of 5 stars
Xbox elite
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for shooter games with customizable options.
I would recommend this to a friend
Cons mentioned:
Button functionality
Rated 1 out of 5 stars
Do NOT buy geeksquad items. Period
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this hoping that it would be at least satisfactory, and it had a sticker saying that it passed all tests, yet the entire right bumper and right thumbstick didnt work. They obviously recieved it as a return and just put it back on the shelf. Never buy geeksquad items, you're better off paying the extra $50 for a new one
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buy I had in a while for a discounted price. Must buy if you are a serious gamer.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome control
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
By far the best controller ever might get another one. If you a gamer this is a must.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent controller!! The only thing is that I lost some of the jo stick
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing!!!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing and reliable!!! I wouldn't go back to any other controller.
I would recommend this to a friend
Cons mentioned:
Button functionality
Rated 2 out of 5 stars
Great shipping, one issue
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right bumper sometimes presses extra times if i just hit it once. Doesnt happen all the time but seems like a defect
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing/beautiful device.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best controller I have ever owned! I was debating between Scuff and this controller but figured I'd go with the company making the actual gaming console! The tabs have been so convenient and have upped my game!
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent!!!!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best controller I’ve ever used!!! Best Buy is the best for gaming needs.
I would recommend this to a friend
Cons mentioned:
Analog stick performance
Rated 1 out of 5 stars
Defective
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broken right thumbstick. Broken right handle. Young lady who did return very dry. Tried to explain. Did not care. Never buying refurbished.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loves his remote, states he is able to play better.
I would recommend this to a friend
Cons mentioned:
Button functionality
Rated 1 out of 5 stars
Another RB not working
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I normally don't leave bad reviews, but I'm sorry these controllers are the worst. This is my third one and guess how many have a RB that doesn't work? 3. i just got this refurb in the mail and ran the xbox accessories testing utility and out of the box RB doesn't respond half the time. Clearly there should be a recall or something on these.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
A must have!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want the best controller in the market, I suggest you buy this.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Xbox controller
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For being a refurbished item it worked as if it were brand new!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
great controller
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
got this for my son he loves it got him a second one for his son
I would recommend this to a friend
Rated 5 out of 5 stars
Controller
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s really good with wireless charging and I like the grip
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great quality and awesome controller
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Controller was in perfect condition and is so smooth. A great buy.