Main Content

Customer Ratings & Reviews

Microsoft - Geek Squad Certified Refurbished Xbox One Console - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 50 reviews

  • 20%
88%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 61 reviews

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 50 Reviews
  • Rating: 5 out of 5 stars

    Love my Xbox one

    Posted
    Robby

    I have always loved Xbox consoles and this one is everything I need. I always trust pre-owned products from Best Buy and never have had a problem with any of them. There may be a couple scratches but you can’t notice while it’s on the shelf. It works great and my kids love watch their dvds on it. Also great while watching Netflix or amazon prime movies. Worth the price and happy I purchased it!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t waste your money

    Posted
    Soccer

    I ordered this product and payed extra money to get it shipped early. After reading most reviews, it seemed like a pretty good product. I got it plugged into my tv and it wouldn’t update. We tried multiple times and couldn’t get past that step. After looking on the internet, we figured out that it had a bug. Definitely wouldn’t recommend this product. It’s better to spend more money and buy it new rather then preowned.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Got what I expected

    Posted
    tmpka53
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently purchased a refurbished Xbox One for my girlfriend. I got what I expected, some minor cosmetic damage typical of consistent use. We were excited to find it was a Day One unit. My only issue with what we got is the controller was slightly disfunctional - there is some minor but noticeable drift with the left thumbstick. Overall I was happy with what we got.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great system for cheap

    Posted
    CapnCormack
    • Verified PurchaserVerified Purchase

    I was looking for a product like this. Its pre owned yeah but mine is in great condition with only minor scratches. My console came with a brand new controller right from the factory and even got to my house a couple days before the delivery date, which made my weekend amazing. I recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great console, good value

    Posted
    LocalToughGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I didn't want to spend full price for a Xbox One, looking at the pre-owned and refurbished consoles I thought they were better priced. My Xbox 360 was a refurb, it's been great. If you're looking to save a few bucks, get this used console.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great next gen gaming console

    Posted
    oldskoolgamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    i am loving the next gen graphics from my on my previously owned xboxone. it was shipped to me fast and free. The condition of the system was good with a few light scratches from normal wear. Everything is working fine. I am happy with this purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not the best console

    Posted
    HBtheManiac

    The Xbox one is probably one the worst consoles to have right now, I’ve owned for years now and it’s always being updated when it’s completely fine from the beginning, every game it’s lagging, for God’s sake party chat never works, if you want a console to play and have fun, get a ps4

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible!!!

    Posted
    arlene
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I read reviews before-hand so I was prepared for it not to work, but still hand hope. I got it and was so excited but it didn't work at all! You think they'd check if it worked... Apparently not.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great consule for cheap

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a really great item for cheep. It came with very light scratches but that's obvious because it's preowned. But other wise it's great I haven't had any problems with it and it shipped in fast.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    will not work

    Posted
    jason

    turns on and goes to the screen with a controller and wont go any farther. Tried everything ive read online to do. im leaning toward a bad xbox one. i thought the made sure they worked before selling.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price!

    Posted
    Cajunlady
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Decided to buy refurbished after reading several reviews. Why pay full price when you can get a great buy for refurbished? Bought this for my child’s birthday & it has been a big hit!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Used XBox

    Posted
    specs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have never purchased a pre owned game system before and was a little skeptical. The price was great, so I thought I would give it a try. Everything works great, no problems at atll.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    product is good

    Posted
    Azraelmai
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The xbox works Fantastic but the accessories that came with it was wrong. I recieved the xbox and a ps4 controller and no headset and the hdmi cord is not for the xbox but works for a temp purpose.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it!

    Posted
    dbaltezor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the second one in the house, so we didn't need all the extras that came with a set. Works great and now we can play together without having to be in the same room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent console

    Posted
    Bene
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this console my son and he loves it. Anything he wants to do on the Internet, he uses his xbox one. I think it's an amazing product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    ARE YOU SERIOUS??

    Posted
    DaDookieMane

    Xbox One is a AWESOME system, but it's 2017 and Best Buy needs to have this version at the most $149.99 GTFO with this $219.99 price tag fam....C'mon BBY you gotta do better....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Worth the price

    Posted
    Angel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Brought this as a gift, smiles, smiles, smiles- easy setup, simple ui, compatible with various 360 games too. Only downfall battlefield 1 was not operable on this system

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    grear controller

    Posted
    gladdy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    works well allows me to pay alone or with a group of friends. in perfect working order. Best buy staff knew their stuff.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great xbox one even for a pre-owned

    Posted
    Pcyr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought the xbox one worked great. shipped fast . Worked great right when I hooked it up

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product for the price.

    Posted
    Bdcobb50
    • Verified PurchaserVerified Purchase

    I received the item on time and it works great. I had a horrible time getting the controller to sync at first but once it did no problems at all.

    I would recommend this to a friend