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Customer Ratings & Reviews

Microsoft - Natural Ergonomic Keyboard 4000 - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2684 reviews

94%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great keyboard for work

    Posted
    NoRest4wkd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Working from a home office, I prefer to connect my laptop to an external monitor and keyboard rather than hunching over my laptop all day. I've used a Microsoft ergonomic keyboard for years, but sold my last one (a PS2 model) when I unloaded an old PC at a garage sale. I figured it was time to upgrade and after considerable research, decided on the Microsoft Natural Ergonomic Keyboard - both because of the good reviews and due to the fact it was on sale for a very reasonable price at Best Buy. Even at regular price, it's only $35 dollars, and well worth it. The curve makes it very comfortable and easy to use, and the wrist rest is padded enough that even after hours of use, I can keep going without any discomfort. There are a lot of extra feature keys, but the ones I probably use most are multimedia keys to play music, adjust volume and mute. Overall this is a sturdy keyboard with good tactile response and plenty of features. The one thing I miss from a previous version is built-in USB ports, but for the price, it's not a big deal - especially since USB hubs are pretty inexpensive these days. I definitely recommend this keyboard for business use. (If you're a serious gamer - get a mechanical keyboard.)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Keyboard - Limited Documentation

    Posted
    dwyerk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a large wired keyboard (and heavy). It takes up a lot of desk space so if your desk space is limited, this may not be the keyboard for you. Tactile feel of the keys is excellent (as with other Microsoft keyboards I have owned). Design does take some getting used to even compared to the older Microsoft Ergonomic keyboard I replaced with this one. This highlights the one negative I have with this keyboard. There is no hard copy documentation and on-line downloadable documentation is scant at best. So, figuring out keyboard features and options is trial and error (unfortunately) which is why I downgraded it to four stars. I'll probably be even happier with it once I figure out all its features Still, it is a very nice keyboard and at Best Buy's current price, an absolute steal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Ergonomic Keyboard

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like my new Microsoft - Natural Ergonomic Keyboard 4000 - Black! Now this keyboard isn't for everyone as they must like the ergonomic design. With this being said, I enjoy using this keyboard as the fit is natural for me. I like the layout and how everything is spaced on the keyboard. All around great keyboard for those who like ergonomic keyboards. Note to buyers: If you ahven't used used this keyboard before please take a look at your local store(s) before buying as this isn't something you just pick up because it has the word "natural ergonomic keyboard" in it. I work in Information Technology and whenever someone wants this keyboard I take one out to them and have them try it while it is still in the plastic. Either those folks like it instantly or do not like it at all. Personal preference!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No better keyboard for ergonomic typists

    Posted
    JeremyC3S
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I currently own four of these keyboards with three at home and one at work. This is the first one purchased in a couple years, so there were a few things I noticed: 1) the Start key has been updated to the new Microsoft logo and doesn't say "Start" any longer. 2) the space bar whic is notorious for taking a little extra effort still feels that way, but is much quieter than my other boards (which were loud from the day of purchase). I'm hoping the letter screening on this new board is better than the previous ones, as all three have had parts of the W, A, S, D keys flake away or are gone completely (this is a gaming household). I intend to purchase a few more of these keyboards to put away as it took Microsoft almost 10 years to release this updated keyboard from their original MS ergonomic Pro board (which is also in the closet in case I need a PS2 keyboard for anything). Simply put, I refuse to use any keyboard but this. The only thing that could make it better would be mechanical or topre keys (one can dream), but past that I feel this is the best board for anyone wanting to make sure they can type for hours without wrist strain.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very comfortable for long typing sessions.

    Posted
    mfTECH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As a professional transcriptionist, I type anywhere from 8-12 hours a day depending on the work load. I've tried multiple keyboards in the past, but this is by far the most comfortable. The one con I do have is that the design takes time getting used to. The first week I used it, there was a noticeable drop in my typing speed. It's mostly around the keys where there is the curve, because I would constantly be one key off, just from muscle memory where those keys are shifted slightly. Within a week though, I got the hang of it, and now I'm back to typing every bit as fast, if not faster. Plus, I am a lot more productive because I don't have the same wrist pain as before, and don't have to take breaks as frequently. Probably not great for gaming but if you type for an hour or more a day, I'd say it's well worth picking this up. The design is way better than other ergonomic keyboards that cost 4 times as much, plus it's not as bulky which is great for people who may not have a huge keyboard try on their desk.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good ergo keyboard for the money

    Posted
    Erik
    • Verified PurchaserVerified Purchase

    I've used these for years, like since they first came out with the progenitor model back in 1995. These are real workhorses and I haven't had problems with them until I ultimately spill something on them at which point they expire (package says it's water resistant and maybe if you fall asleep and faceplant into the kbd it will fend off the drool, but direct application of tea, coffee, or other beverage will kill it). The split keyboard angles keep wrist / forearm RSI at bay. The wrist rests are comfortable and the distance to the keys doesn't cramp my long bony spiderlike fingers. Throw out the cheesy plastic piece they give you angle the keyboard up. Makes my wrists sore after a short period of time, so I haven't figured out what that's about. Only beef is after 22 years there's still an F-Lock you have to hit to get normal Fn key function and not Office shortcuts. There's a relatively easy hack you can apply to Windows so it comes up in normal mode, but jeez, 22 years. You'd think that would have gone out with the PS/2 connector (it has a USB).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best Keyboard

    Posted
    erod550
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you're like me and your hands and wrists start hurting after a short time typing on a regular keyboard, then do not hesitate to buy this keyboard. It is the most comfortable keyboard I've ever used and I've been using it for the last 10+ years. I only bought a new one because I wanted to make sure I had another in case they stop selling them at some point but my original two (one for home and one for work) still work great after 10 years. The only thing is I've worn the letter stickers off of some of the keys. I am a very heavy computer user. I type all day for my job and then I do a lot of typing on the Internet in my downtime, so this keyboard can take anything you can throw at it and will just keep working. The shortcut keys are nice but I really don't use them that much other than the play/pause, mute, and calculator buttons. The real strength of this keyboard is in its durability and in it's comfort for people with carpal tunnel and RSI issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great keyboard

    Posted
    JoshuaD80
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use one of these at work, and when I got set up to work remotely, I knew I needed one for home as well. I tend to have wrist/forearm/ulnar pain with flat keyboards when used over an extended period of time, and this keyboard went a LONG way toward helping relieve that discomfort. My only gripes with it that the space bar is quite loud and it is rather large. Otherwise, the keys have a great spring back, it's sturdy and doesn't wobble regardless of position with the included wrist stand, extended feet, or just flat on the desk. If your desk is on the small side, this might not work for you, but I also use a Trackball Mouse (logitech M570) so it's not too much of an issue, though I do find myself adjusting the keyboard at times to get it out of the way. It only took about 3 days of use to get totally comfortable with the ergo split keyboard, but now it feels weird to use a flat keyboard. There's definitely less reach for the 'T' & 'Y' keys than a flat, and my wrists are able to stay much more still while I work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Relieves stress from wrists & hands while typing

    Posted
    Goldielochs

    I have carpal tunnel in both wrists and osteoarthritis. I was introduced to this type of keyboard at work and was very skeptical at first - did not expect there would be any noticeable difference. After adjusting to the keyboard style and removing the Front Tilt Plate, I could not believe how much stress on my hands and wrists was relieved. The hand rest is soft & wide which allows the wrist, palm & thumb area to be in a relaxed position while typing. With such a huge stress difference I decided to purchase one for my home computer. The keys do not make any type of noise however the space bar does if tapped on the right side. Not that bothersome considering the comfort. I would highly recommend this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good economics, so so mechanics

    Posted
    Stormbreaker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great keyboard for those concerned about ergonomics. Wrist position is comfortable which provides for less fatique for long typing periods. They keyboard is MASSIVE though so be prepared to dedicated some space to it. I do wish this was a mechanical keyboard though. The key inputs just feel sloppy and I don't feel like I have strong tactile inputs. It's also quite loud for not being a mechanical keyboard. Lastly, I've had several of these keyboards and just FYI - the plastic used for each key does eventually fade into that glossy dull look. It's still black, but not the matted look. In any case, good keyboard when on sale. Not the greatest ergo but definitely a value.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    NO MS Warranty, Space Bard hard to press down.

    Posted
    Sonny
    • My Best Buy® MemberMember

    Bought this in Nov 2018, and it function well for the most part however I always had issues with the space bar because it would require extra force to push down. So today when I plugged this into my laptop, the space bar stop functioning, then the backspace started not working. I called Microsoft, and they told me to contact Best Buy for warranty, or go to the Microsoft Store. They wouldn't give me the time of day to troubleshoot other than to tell me to do a full system restore, and running Windows device manager's troubleshooting. Wasted 2 hours chatting and contacting Microsoft. Moving on from this bad product to Logitech which seems to be more reliable in terms of customer support and service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The Only Keyboard for Me

    Posted
    TerryS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was an early adopter of the original Microsoft ergonomic keyboard many years ago, so there was no question in my mind that I’d opt for the latest model when I bought my new HP Envy 700-414 desktop computer system. Since much of my computer work involves writing and blogging, a good keyboard is essential, and this one does a great job for me. The many programmable function keys, media keys and other special buttons are a nice touch that add considerable utility, but I haven’t messed around with them much yet. Mine did not come with any documentation (except the obligatory warranty guide) or software, so I had to go to microsoft.com to get the Microsoft Mouse and Keyboard Center software that explains how to set up the various functions. A minor annoyance, to be sure, but nothing unusual these days. I like the way this keyboard looks and works, which is not something I can always say about certain other Microsoft products. If you like the feel of an ergonomic keyboard, I’d say go for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You'll learn to love it.

    Posted
    TechGuy9000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Excellent ergonomic keyboard, helps eliminate unnecessary key travel, good angle and support at the wrists. Pairs well with an ergonomic char that has adjustable armrests. It can be tough initially to make the switch, but if you stick with it you'll find it very comfortable. Would likely be good for MMO gamers doing repititive tasks, but FPS gamers should probably look for a less pronounced ergonomic keyboard as speed takes precedence over comfort. Excellent business applications as well, should help reduce wrist stress for employees. Spreadsheet warriors and data analysts would also benefit from the added support and optimal key travel for repetitive tasks. On a personal note I've been using these keyboards for years and MS constantly makes small improvement updates without messing with the winning formula. Have one home at home and in the office and will likely be using these keyboards for a long time coming.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A very Ergonomic setup

    Posted
    Breal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Have used this style and brand before through work applications. Easy decision to purchase for personal use. Best reasonably priced ergo keyboard on market as far as I'm concerned. Limits hand and wrist fatigue by 80% plus.. Feel naked without it when I have extended typing projects and I'm stuck using a different keyboard.. If new to this style, will take a second to get use to it, but your brain will pick up the new hand position quickly and everything else (hand, wrists) will fall in love with it... Not best system if you type by "Hunting and Pecking" on keyboard, but if you log some time fairly frequently typing away, then best decision u will make.. Only down side is keys feel a little plastic-y.. (If that's a word:-). ). Don't have a solid heavy drop when typing..Its Only thing I would change.. And why it has a 4 rating not a 5

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A great keyboard with a serious problem.

    Posted
    kzaske

    I have two issues with this keyboard. The second and less serious issue is that there is no PS2 version. I hate waiting for the USB buffer (about 1/10th the size of a PS2 buffer) to clear. For gaming, USB is slower unless you tweak the USB polling rate, which has no effect on the buffer. The more serious issue is that it is very sensitive to moisture. Even condensation can kill it. Over the years I have gone through several of these things. I have lost good keyboards to two drops of coffee, a drip or two of water off the bottom of a cup even leaving it uncovered at night while using a swamp cooler killed one. I have purchased three, had Microsoft support replace another two. The quality is just not there. My old black MS Ergonomic keyboard (full sized) is still working and it was purchased in 1996 for $89.99. Be aware, this keyboard needs care and luck to get your money out of it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Keyboard

    Posted
    Jimprichards
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I own several of these keyboards and love its design. The soft-touch keys make this keyboard extremely comfortable to use. I would give this product a 5-star rating, but these keyboards have a bit of an annoying flaw: the letters wear off of the keys after prolonged use. I never had this problem on the original white ergo keyboards previously manufactured by Microsoft, but these Ergo 4000 keyboards have this issue every time. I found and purchased keyboard stickers, but they also wear off. This won’t bother people who use home-row typing, but it’s a minor product deficiency that blemishes an otherwise perfect product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really great keyboard

    Posted
    papabear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my son who is in college and also a gamer, because he is on his laptop all the time and with the keyboard design I thought it might help him so his hands and wrists might not ache as much. He was sceptical about it at first and immediately after he started using it he was really happy with it and thought it was the greatest thing. Since he began using it he has not complained about his hands or wrists which has enabled him to be able to concentrate and helps him type faster and not keep stopping because of aches and pain, and a plus with him was his gaming has improved because most of the buttons he uses are all on the one side of the keyboard.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best Ergonomic Keyboard for the Price

    Posted
    BARTCommuter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Why spend $80 plus for a good ergonomic keyboard? The Microsoft Ergonomic Natural Keyboard 4000 is an excellent keyboard for a good price. This is actually the second one I have purchased. It is being used by my wife for her computer. She uses her hands extensively at work and needs an ergonomic keyboard. She likes that she is able to position the keyboard properly by removing the palm riser and raising the rear legs. The first keyboard was purchased many years ago and I still use it on my computer. It is sturdy and has never given me a problem. And it has prevented, at least for me, wrist injuries such as carpal tunnel. I recommend this product for its price, durability, and ability to prevent wrist injury.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Keyboard to Rule Them All

    Posted
    alephnaut

    I tried several different keyboards (both Natural and rectangular QWERTY) before settling on this one. It is, hands down, the best keyboard that I have ever used. As a computer programmer I spend long stints at the keyboard. With rectangular QWERTY keyboards, those without the split in the middle, my wrists would start to feel strained within a few hours. It finally dawned on me that regular keyboards force your wrists into a very unnatural position when your fingers are on the home keys. The switch from rectangular keyboards to Natural keyboards eliminated wrist strain. I can type for 12 hours on this thing and not feel any strain at all. Switching to this particular Natural keyboard resulted in much faster, more accurate typing with much less noise. I think this keyboard helps you type faster because each key press requires less force than any other keyboard I've ever used. Worth every penny. I just bought a second one for home use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Microsoft - Natural Ergonomic Keyboard 4000 - Blac

    Posted
    PrivacyGuy
    • My Best Buy® MemberMember

    I've used this keyboard for at least 5 years and it has been exceptional. As with some of the other reviewers, I started suffering from carpal tunnel with a regular keyboard and mouse - this keyboard, in conjunction with a Logitech rollerball mouse, have completely eliminated any CT issues. In addition, I've had no problem with fading of the letters on the keys or issues with the space bar - I work at my desk and use the keyboard 8 - 10 hours a day and as mentioned above, for over 5 years. If I have one criticism, it's that it is a wired vs. wireless keyboard. It isn't really a problem and the connecting wire is long enough to use on an adjustable standup desk, but wireless would be nice. I'm very happy with the keyboard and have recommended it to a number of friends and business associates.

    I would recommend this to a friend