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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 11018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 11,018 reviews
  • Rated 4 out of 5 stars

    365 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a standard product. Platforms work well. Seems overpriced, and it is wrong that a subscription is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with product. Was happy to get at discount on cost! Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home use. Great deal! Bought the family edition and was able to download on my kids devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package. I selected the family bundle. Love that it includes Co-Pilot too! However, the cost is annual and seems a bit expensive to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family software package

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent software package for the entire family as it can be shared among multiple users and devices well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Geeky Squad .. Dave was so amazing when I was having a computer issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is woking fine but a bit expensive, other than that didn't have a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. W.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this package. However, it should be so if you have less than six family members, we should be able to choose the lesser. And Adobe should be included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease between devises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using MS 365 on my iPad, phone and laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best MS product I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user I avoid most Microsoft products when I can. However, my Office 2011 was showing it's age, so when I upgraded my Mac and did the same with Office 365. I will say this was the easiest MS product I have every installed. Works great across 3 Macs, 2 iPads and 2 iPhones. I took one star back because it is slow to load the programs (this may be a Mac issue) and when offline it wants to verify my subscription which is annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and functionality! Plus family gets to enjoy also on their 5 other devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this software because I was not sure if my current subscription of Microsoft 365 would transfer to my new computer. It did so I reached out to Best Buy, and they credited my order for the software purchased. Easy process and handled well by customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to put on several computers , plus opens everything I need for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family share

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access to the aps for family and 1gig onedrive storage. Price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfiec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to share with grandson for his schooling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Automatic renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My automatic renewal did not go through, so I had to go into the store to correct the problem. I was charged by Best Buy but the renewal did not get through to Microsoft, so I lost access to all my Microsoft files. They fixed the problem and gave me a discount for my trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Cheaper to buy here and it comes with extra storage on your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program assists me in providing office applications such as calendar and is able to be used on several different devices. I only wish that I could purchase a non-subscription edition that would provide these tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea "your Office where every you are"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using M.S.Office since Office 97, and every new one since, 2000, 2003, 2007, 2010, 2013 and now Office 365 Home. I was hesitant about using it, thinking it would only work if I was on line, but you just need to be online to download it, and use the cloud to save your work. but you can use Office 365 all the time, and all the Office features that you have come to know over the years. But the best thing about Office 365 is saving your work to One Drive, No more saving your work to a thumb drive to bring you work with you. Another great feature is you only need 1 office product, Office will work with PC and Mac alike. NO problems with it, been using it now for about 5 weeks, and it has made my computer work more productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have only had a chance to use Microsoft Word. I like the package so far.

    I would recommend this to a friend