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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 37762 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use and overall performance of the 365 Personal subscription on their devices. Many appreciate the reasonable price, compatibility, and simple installation process. Some customers express concerns about the subscription length and the absence of Outlook in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 37,761 reviews
  • Rated 5 out of 5 stars

    Great for Microsoft Office Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO's of 365: 1. Price - If you are comparing 365 to the Office Professional then spending $100 VS $400 (or even $219 for Office Home/Business) is tempting. What really adds to the temptation of 365 is that you can install it on 5 machines as opposed to one machine on the other platforms. So if you need office on your home computer, laptop, and the kids school computer - office 365 may be the route to take; And you would still have 2 licenses left. If you make full use of the 5 licenses you are only paying $1.66 per month per computer. 2. FULL office suite. Your get all 7 software pieces found in Office Pro - Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access. 3. Virtual Office - If for whatever reason you don't have your computer with you, you can access 'office on demand'. This will stream a copy of office to any internet connected machine and you can access your files via sky drive. Nice if you are at someones house / public internet terminal. 4. No longer cloud only - In the past 365 was a cloud only app - the software had limited features and capabilities compared to the full desktop versions, and if you didn't have an Internet connection you didn't have Office. No more though, you run the real software on your machine locally - so if you are on a plane, or without internet you can still use the product. 5. "Free" Upgrades - With 365 you are leasing the latest version. So as long as you maintain your subscription, in a few years when the next version comes out you will be able to upgrade without having to 're-buy' office. Cons: 1. You are 'locked in' - Every year you must renew your lease if you want continued functionality. You will still be able to view your documents and notes, but if you don't renew you loose the ability to edit them. 2. Tablet support - 365 works well on Win 8 tablets, but no support yet for Android or Apple. 3. Price - There is no price guarantee, what is $100 this year may be $149 next year. Although I don't see Microsoft pulling any "Gotchas!" with this product. They already know there is some pretty stiff free competition by Google and Open Office. I think the $100 price point is here for at least 2 years perhaps 3, then we will see a sales pitch to "renew early and avoid the price increase to 119".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Everyday Use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Microsoft 365 Personal for a while now, and it’s been an excellent experience. I love that I can access Word, Excel, PowerPoint, and Outlook on all my devices. The cloud storage on OneDrive makes it easy to keep my documents safe and accessible anywhere. The subscription setup was simple, and everything runs smoothly. Totally worth it for students and professionals alike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent All-in-One Productivity Suite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to set the standard with its suite of programs. Whether you’re using Word for document creation, Excel for data analysis, PowerPoint for presentations, or Outlook for email management, the Microsoft ecosystem is polished, powerful, and highly reliable. What stands out most is the seamless integration between programs and the cloud-based functionality of OneDrive, which makes remote collaboration and real-time editing incredibly easy. The tools are user-friendly enough for beginners but robust enough to meet professional and enterprise-level needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Office 365 forever (guess I'm just used to it). At least they haven't gone to web-app only. The current versions are fairly lightweight, compatible with everything I need it to be, and is working great. The discount for a year while purchasing a new PC is a great addition and helps me lower my annual software costs. So thanks for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop Purchase Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a laptop and couldn't be more satisfied with my decision. From the beginning, the purchasing process was smooth and easy. The variety of available models allowed me to choose exactly what I needed, and the staff was very friendly and professional, helping me answer all my questions. A highlight of my purchase was the one-year gift subscription to Microsoft 365. This has been a great addition, as I now have access to all the tools I need for work and study, without worrying about additional costs. The laptop itself is powerful and fast, perfect for my daily tasks. I'm very happy with my purchase and would definitely recommend this service to anyone looking for a new laptop. You won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the subscription - always just had the single device license in the past. This is great because of the automatic updates and ability to use it on several devices, all of which are connected under my one account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy Microsoft 365. The ease of updating and cloud use that I can share between my devices. It is nice to always have the latest version of each product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOS Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office. Word, Excel and Powerpoint is just what is needed so my child can do her papers and other assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Seamless Productivity Across All Devi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal subscription is perfect for everyday productivity—easy to install, works smoothly across all my devices, and offers excellent value with premium Office apps and secure cloud storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Features

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd laptop purchase. I welcome the added Microsoft features which makes it easier to access on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is just what I needed for my small business. I find it easy to use, appreciate its cross-platform compatibility and cloud-based collaboration, but some prefer the subscription model to a one-time purchase. While all the features set are essential, the subscription might be a drawback for some, and Outlook may not be necessary for all users. I would really like a compromise between Personal and Business software. As I use it for a small business, I need some of the features from Business but the cost doesn't justify the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to install. I thought I would need to call Best Buy's Geek Squad to help me, but I was able to do it on my own. It is up and running perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft "Office" Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with computer upgrade since my old versions were no longer supported. With the help received from the Geek Squad the transition to the new software was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable as always, use the excel and power point, no difficulties adding to laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this program while I was working. I am so happy to have it at home! The program is easy to use and has all of the features I was looking for. I wish it wasn't a subscription, but that is not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Subscription to Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 12-month subscription when I bought my new HP ENVY x360 laptop recently. It was easy for my tech guy to install, and everything works fast and efficiently. I use WORD most of the time, and having Copilot included can help make my writing and grammar better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent suite of programs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one time purchases of MS Office and also had used 365 in the past. I only needed Word, Excel, and Outlook so this was perfect for that. BUT, I could NOT get Outlook to work while everything else did. I re-installed 365; deleted it then installed it again, made sure Windows was updated; even talked to the Geek Squad before I had to call and set up an appointment with them. A VERY helpful agent was able to remotely fix the issue which dealt with one of my internet/email providers and was not the fault of the program itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription installation successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nothing special. Easy to install. Not crazy about having to pay yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an accounting major this software comes in really handy as most of my classes use this and so do many company jobs. I will keep using Microsoft personal it really helps and makes a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy install. Not sure what else to say. Just like previous versions

    I would recommend this to a friend