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Microsoft Office Home and Business 2010 (Product Key Card) - Windows-Front_Detail

Customer rating

Rating 3.6 out of 5 stars with 66 reviews

70%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 66 Reviews
  • Rating: 1 out of 5 stars

    NEVER RECEIVED CARD...HORRIBLE STAFF @ BEST BUY

    Posted
    Leener44

    Make sure if you purchase Office "loaded onto the PC" that you get this card in hand. Sales girl did not tell me I needed one for Office to be accessed. After moving an hour away and setting up my system, calling HP for tech support, then calling Best Buy back because HP informed me they were supposed to supply me the product key information for Office to be accessed, the nightmare began. IN SHORT: Young sales people and young managers...attitudes, cocky, nit witted, lazy and completely without common sense...and I'm being nice about it. Almost had to drive an hour back with my young child because they wouldn't let me deal with a local Best Buy even though they acknowledged payment. Manager initially implied I was trying to get Office for free and insisted I had to drive back to the original store. Kept repeating, "you're getting Office technically for free". I told him there was nothing free about my $1,000.00 plus total purchase. Told manager they'd lose a customer for life if I had to lug back there with my small son, he replied, "oh well" and was cocky enough to give me his full name if I wanted to put in a complaint. Kept insisting I received a disk...admitted his ignorance 20 minutes into the call. Then he instructed another sales girl to finish the resolution. Was at the point where I was ready to return the whole purchase but I'm just way too exhausted. My next purchase is going to be straight through HP, unless, at that time, I find this PC is not living up to its current performance. HP customer service representative was knowledgeable, quick witted, sure of herself and actually knew what she was talking about. PS...still don't have the product key card...they finally allowed me to access it from home with a PIN #. By the way...this was at Waterford Lakes in Orlando, FL.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Office Suite & Outlook in One Installation

    Posted
    MotherMichael
    • My Best Buy® MemberMember

    Basically easy to install - no problems. Bundled price much better than getting individual components. Moved from 2002 Office Suite to 2010 when upgrading to new laptop and latest Windows. Word documents and pictures had no problems, other than getting used to new locations of options. Extensive on-line Help available, but still pretty upsetting when first dealing with it. Geek Squad assisted.. Only real concern was Outlook files. Had 2002 version of Office Suite with Carbonite back-up of extensive e-mail files. Installing Outlook 2010 built basic .psp files, which interfered with Carbonite's fully restoring older data. Carbonite support was able to get all files restored but it took a week to put things back in order. Condider completing restore of Outlook files before loading that piece of software, although this might create different installation issues.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    wjb1954
    • My Best Buy® MemberMember

    I use Outlook 2003 at work extensively and like it. It's fast and easy to use, even in a large scale, networked environment with large messages and attachments, etc. But 2010 Home Edition is horrible. Even with no network, just doing simple, routine, stuff locally, like moving msgs from inbox to other folders, it's extremely slow, almost to the point of being unusable. CPU shows high 90% idle but Outlook is taking minutes even hours to do these routine things. Importing old emails from Outlook Express is a huge effort and very slow, taking many hours, 20+. It locks up frequently and never recovers. It has to be killed through the task manager and restarted. Can I get my money back?

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Overly complex to load

    Posted
    hgcjr

    Office did not load properly. Specific gripes: The guys at BestBuy told me that the version of Office that I'd purchased would be loaded on the machine, and that an on-line login with a typed-in key would activate it. Nope. The on-line key triggered a one-hour download of the version I'd purchased. Then, it would not load correctly, so I spent nearly 4 hours on the phone with Dominic in India getting a good version loaded and running. Thanks to Dominic, it finally works. But it shouldn't have taken that extra 3+ hours to get going. And even if it had worked first time out, the thing should have been preloaded as advertised. And I have to be honest -- had I not needed Word, I never would have gone through the bother of getting Office going.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Office Upgrade -

    Posted
    sjb1
    • My Best Buy® MemberMember

    This software upgrade has so many changes from the version available from 2005. It does take some getting used to as many routine items in Word or Excel are not where you expect to find them. A MS Office user can use the product but may find they spend a good deal of time search for the little things like routine icons, etc. that initial overalll production is lower. I had to call for assistance a few times to find basic things like the 'open file' icon in Word. Luckily I have IT tech people who are related and I was able to get this assistance quickly and free. Overall a good product but be prepared for a learning curve.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    With version 10 they totally ruined Office.

    Posted
    OKCRB1
    • My Best Buy® MemberMember

    Outlook used to be the best email program out there. Now it is the worst. Regardless of settings, downloading emails and sending emails, especially with any attachments, moves at a snails pace. I have a super fast computer and a super fast server, Outlook 10 is the problem. Online help is worthless. I have switched to another email program after specially buying this version of Office mainly to get Outlook. The "improvements" for Word 10 are so bad, I had to buy the Word for Dummies book just to set up and customize Word without screaming. I have used versions of Office since the first version came out, previously both at work and at home. This is the worst!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Microsoft needs help

    Posted
    CrippledShark
    • My Best Buy® MemberMember

    As an ex employee of Microsoft, one would assume that I love their products. Not True! I bought Office because I had to (all my previous 15 years of data/life built around Outlook, Word, Excel, etc). That being said, they need to improve the process, drop their pricing and throw away Internet Explorer (IE 9). Windows 7 is a nightmare with all types of bugs, fixes, issues, freezes, constant upgrades, etc.... Consider me not a willing victim and someday I will get the nerve to totally walk away completely from everything MSFT does unless they totally reinvent themselves and do it quickly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Problem is getting product up and running

    Posted
    Cliff1776

    My problem is not with the product itself, but the difficulty with getting it up an running. The product was preinstalled. This should make it easier and not harder. First you are not given a product code but a pin number to get a product code. If it was on a CD you would have the product code with the CD. Next if you run into a problem like I have, where some how after the product code was enter it does not recognize the code any more, I have no way of reloading the program to reenter the code. I tried to get help on line but was told I have to call them on the phone to correct this kind of problem. Wish me luck.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Not much different from Office 2007

    Posted
    Wattsizname
    • My Best Buy® MemberMember

    Why does MS always assume you want a document to be auto-saved? And who decided what the default fonts would be for Office? And the margins settings... etc. Instead of having to hunt for and fix each of MS's bad default choices, users should be presented with a one page menu the first time they open any Office app and asked to pick their starting defaults. Although identical to Office 2007 in most ways, MS always has to change a few things just to annoy you. I recommend Office, because there is no viable alternative.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not designed for power users.

    Posted
    PSherbs
    • My Best Buy® MemberMember

    Now power users have to take three steps to do what we used to do in one. There are some new, neat features. But you have to spend so much time relearning where everything is that the learning curve for a power user is much longer than it should be. This was obviously designed for the novice that does not have a home business or use these products the way that I do. It now takes me three steps to do what I used to do in one, like opening a new file in Word if I already have one open. Not sure that the new features outway the drop in productivity.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Check the key number before leaving store

    Posted
    PaulRTexas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Microsoft Product Key Cards has 2 differant versions, the old one that has a number under a black tape strip really sucks. When you pull off the tape, the number will be damaged and you can not read the number. If you get the newer version with a scratch-off, and the number under it, you should be fine. DO NOT leave the store until you check that you can read the key number. I had to drive an hour back to the store to get the card replaced. FYI: Microsoft said they could not help me even though this is a Microsoft product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MS Ofc Home & Business 2010 (Product Key Card)

    Posted
    sk12
    • My Best Buy® MemberMember

    Office is a great program. I've been a user for many years and still have a lot to learn, especially with Excel. I really wanted Outlook so I grudgingly spent the extra money and that's the reason for dropping a star on the review. Excel and Word are the main things I use, along with Outlook now. I've been checking out One Note and it looks like it could benefit me. Would have liked to be able to put it on my laptop as well as my PC, but another $80 was just too much.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Necessary software with good new features

    Posted
    Sabi

    I am a long time user of integrated software. This latest version of Office is a good improvement. Outlook could use some better shortcut buttons, but otherwise, I'm very happy. I might add that while the online email programs have become very versatile, the advantages of using POP mail application are still compelling, like having direct coupling between applications so one can create in a a word processor or workbook and send them out without leaving the app.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for working at home!

    Posted
    Nadeaump

    This is a great computer! I love using it! It is fast, simple to operate, and all the graphics and complex documents I need to use and develop for my job can be done without any reduction in performance. Delivery was fast and on time, for both the computer and the software. My suggestion to improve the user's experience at initial set up is to provide an instruction card or sheet outlining the steps, right up through use of a key card for software. Thank you!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Microsoft Office for home use...good, but pricey

    Posted
    HarleySoftailGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted Outlook at home because I was used to using it. It was also a bonus to get PowerPoint so I can work on work presentations at home without bring home my work laptop. I also use Word and Excel occasionally. I haven't used One Note before, but I do like it. It's what I wanted, but it seems to be expensive...which is the going price. Not much you can do about it if you want Microsoft Office at home.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It is what I expected

    Posted
    neontictac
    • My Best Buy® MemberMember

    It is what I expected, since i Have used the programs before. I think the upgrades are a little high in price. I used to have the student version, which didn't have Outlook, so I bought the Home and Business. I really could use Publisher, but it isn't worth the extra money. I can only recommend buying the student version unless the other things are absolutely necessary in your business..

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This was awful!

    Posted
    discontented
    • Verified PurchaserVerified Purchase

    Instead of providing an installation cd they provided a piece of cardboard. The instructions were extremely confusing and it was very difficult to get help from the store or elsewhere. The instructions did not even specify estimated download time. It took me about 10 hours to install the program; this is way too long. This product is definitely not user friendly.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Office changed too much from older version

    Posted
    nyride

    What can I say other than the new MS office is so different from older versions and more difficult to adjust settings. The layout and functionality seems to have been created by a child. It has a sloppy layout and ergonomically not setup for ease of use. Poor job by Microsoft.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great if you can get it activated.

    Posted
    brownmink

    I was not completely happy with this product. I had to return to the store twice to try and get it activated after I bought it online along with my computer. The store associates could not figure out what was wrong with the card. Finally, I contacted Microsoft after 2 phones calls I was able to get someone to give me a correct activation pin so that I could use this product on my computer.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good stuff, had to buy Outlook extra

    Posted
    StudiedIT
    • My Best Buy® MemberMember

    I like the MS products (Word, PowePoint, Excel). I had to buy Outlook separately and feel that was a little pricey. I had used the 2007 version at work and the 2010 version has made improvements. My old Outlook macros work and the ribbon is more configurable. All these programs start sooooo much more quickly than the old ohes. Nice improvement!!!

    I would recommend this to a friend