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Customer Ratings & Reviews

Microsoft Office Home and Student 2011 - Mac [Digital Download]-Front_Large

Customer rating

Rating 3 out of 5 stars with 10 reviews

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would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 5 out of 5 stars

    The go-to for writing on Macs

    Posted
    thebeerbandit
    • My Best Buy® MemberMember

    It's Microsoft Office and works as you would expect. For those unfamiliar with Office (which I imagine is very few), it can be as simple or as complicated as you want it to be. I am a writer, so I've investigated every nook and cranny of Word. Powerpoint and Excel can be a little more complicated, but a few online tutorials can make you an Office wizard in no time. As for the digital download, it worked quickly and easily. Make sure you write down the product key that appears right after you purchase the product. I did, but when you install it asks you to close your browser, thus not allowing you to see your product key for the rest of installation - which is bad because you can have the program installed but you need the key to use it. So write it down immediately and keep it safe somewhere in case you need it again. The only gripe I have with this product is that it also installs a bunch of Microsoft junk on your computer. (Microsoft messenger, Microsoft connection, etc). All you really need is the Word, Excel, Powerpoint, and auto-updater program - which allows your computer to update these programs to fix bugs, add feature etc - to use Office properly. If you wish to keep Messenger and whatnot then more power to you, but for me, I payed for Office and all I want is Office. Not a bunch of bloatware. However, it's easy to uninstall these programs and isn't worth losing a star over. tl;dr 4.5/5 stars - it's Microsoft Office, you get what you pay for and it's good enough for me.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy!

    Posted
    NoLastCalls
    • My Best Buy Premier Silver MemberElite Plus Member

    I bought this at Best Buy because I wanted to use my reward zone certificates. I received an e-mail that the order was processed, it was available to downoad in the digital library. The problem was that nothing showed up in the library. I waited for an hour and nothing happened, so I called up customer service. After going through the tedious process of having to speak to a computer after finally getting to a customer representative, they told me to wait for four hours, since it might take that long to show up. I had to leave, so I ended up waiting a day, only to find out it never showed up. I called again, went through the same process of talking to a computer, and the customer representative told me that they are having problems with this, and the only option was to send the software to me, only more expensive or refund my money. Since I don't have a disc drive with the computer I wanted to install it on, I had to take the refund, which will take 30 days. I am to call if my money is not refunded by this time. I am guessing that I will have to call again. What a hassle. Don't buy this product. You have been warned.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to download and install

    Posted
    BBJ77
    • My Best Buy Premier Silver MemberElite Plus Member

    I did not have any issues downloading or installing this like some other reviewers had. After purchasing, the software showed up in my digital locker in about 10 minutes. Downloading the 900 MB file took less than 10 minutes and install with the included product key was trouble free. Office is what it is so if you like it and it helps you with productivity then you should get this. I had no need for Outlook so I bought this version, however, it looks like it installed Outlook on my machine but it requires a new key code to open it. You can always upgrade later and put in a new key code if you want to but I see no need to with Apple's Mail program. Great product for writing papers, working on spreadsheets, or making presentations.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Office is Great.....BB Download is a joke

    Posted
    JLNV
    • My Best Buy® MemberMember

    Microsoft Office on Mac is awesome- easy to use, intuitive- better than on Windows IMO. I am writing this because of how ridiculous the digital download service is. It has been 2.5 weeks and there is STILL nothing in my digital library. So, I call BB and get a foreigner which is fine accept that the solution is for her her to give me the 25 digit code in broken English over a phone that sounds like I am at a McDonald's drive thru and tell me to go download it from Miscrosoft. Really??? In retrospect I would have much rather just bought the disc.........

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Only had this for an hour and frustration starts

    Posted
    kimberlyC96
    • My Best Buy® Elite Plus MemberElite Plus Member

    Received the download but it would not download. Installed the install "helper" and then nothing worked. So I called for assistance and went thru many computer selection on the phone as did another reviewer. Was transferred and then told the store was not open?????? 11:00 a.m.?? Not sure where I was transferred or to who, so once again I called and Geek squad would be happy to fix it for an additional 69.99 REALLY. I asked her "so once I purchase this Im on my own?" YUP. I would not purchase another download. If this ever works I will update a review. Very doubtful at this point.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      We apologize for any frustration this has caused. There can be few things going on which can cause this issue. Here are the latest Microsoft Office 2011 for Mac FAQs to better assist you : http://www.microsoft.com/mac/faq

      For additional assistance, please us directly at : http://support.microsoft.com/contactus/?ws=mscom

      I hope this was helpful to you.

      MS Outreach TeamMicrosoft

  • Rating: 1 out of 5 stars

    digital library

    Posted
    monicatello

    Don't do it just go to the store and pay $20 extra to get the CD instead. i been to the store twice and they can not figure out how to download it to my computer because it will not download. and the 1-800 wanted to charge me $69+ to help me lets just hope i can get my money back

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY.

    Posted
    MBEB
    • My Best Buy® MemberMember

    I have been on hold for 1 hour and 11 minutes. This is my second call. The product downloaded fine but no product key to activate it was emailed. Buy the product in store, do not do the digital download!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple Download and Installation Procedure

    Posted
    Shagger

    The product was in my digital library within half an hour. The downloading took fifteen minutes and the installation only took another ten. Easy. Works great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic.

    Posted
    Ginger07

    It was completely downloaded and ready to use within ten minutes. I had absolutely no complications with this download.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good product

    Posted
    Atlas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great! Fast shipping on this order. Pleased.

    I would recommend this to a friend