4-Day SaleEnds 1/20. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 316 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ease of use, installation, and digital download of Office Home & Business 2024. They appreciate the user-friendly interface and smooth applications. However, some customers have encountered difficulties setting up Outlook and have concerns about the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 316 reviews
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft products! I utilize this software for home and my business. Good to know that I own this and I’ll probably won’t need anything else for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get dne

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with every thing needd to do what you nneed to do

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Office 2024

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and install. Wanted Office on my computer instead of 365 subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Geek squad service, Installation

    Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to i stall with geek squad. Geek squad did the f ull instsll at best buy. Highly recommend best buy with geek squad for elderly folks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    louis

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2016 has better performance, the software is complicated. I had outlook classic in 2016, new outlook had two different installs, one without classic and the other with classic, the software card is confusing between classic and non classic. Store installed the non classic, had to go back and pay almost double to get classic, this is unreasonable, please make the card very clear on this point. Store was confused as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought an iMac but needed to communicate using Outlook for email. Great product. I also use it for office suite. Loaded easily. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in Total Tech Geek Squad services.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the expensive HP desktop computer so far, other than the Geek at the counter told me it had a CD drive when I asked... but it actually does not. Also extremely disappointed in the MS Office suite that was installed and the inability to print my transferred business docs correctly due to the new software and have been unable to get problems solved by Geek Squad after multiple calls for help. Being a Total Tech member is no longer of any value to me.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook setup issues

    Rated 4 out of 5 stars

    MS Office, 2021

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Works just like office 365 for my purposes. I separated/retired from a previous employer who subsequently canceled my subscription, so I purchased MS Office 2021 free standing. I often use Outlook for email and this was not included. I was she paid $100 more for the office professional, otherwise I would’ve given a five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install can be confusing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy but… MS is pushing 365 which makes this install confusing. If you have a new system with 365 installed on the drive, you’ll need to uninstall 365 prior to installing office home & business. Once you start to install of office home &business, the link says install 365 office home & business. What it means is install office home & business. So, just install from the link provided. I’m going from win 7 and office 2010, to win 11 office 2021. Lots of differences but you have to make the leap sometime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exact Window program that I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing I have needed and purchased has been incredible and very quickly to put together. Even at the age of 75 I am still an experienced computer person and I would recommend going to Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    one suite to rule them all, for the basics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it may feel a little expensive compared to 365 but if you can keep track of your key for more than 2 years you will be saving money. just wish microsoft would make tracking your keys easier but the better you do that the more money they are miss out on.

    I would recommend this to a friend
  • Pros mentioned:
    Microsoft office

    Rated 5 out of 5 stars

    Microsoft Office ease

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this back on my computer. Went a year without Microsoft Office when my computer got a new hard drive and it was tough. Google docs is good yet Microsoft Office is easier for me to navigate and is a better experience over all. It was relatively affordable too.

    I would recommend this to a friend
  • Pros mentioned:
    Digital download, Easy to use

    Rated 4 out of 5 stars

    What?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Digital download, no problem. Had trouble getting away from 360, other than that good product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good job Microsoft

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the best operational system in the world, easy to use and fast access to everything. And with Microsoft office is the best purchase

    I would recommend this to a friend
  • Cons mentioned:
    False warning

    Rated 3 out of 5 stars

    Outlook is not working well.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook has several problems. 1. Takes long time to start. In some case it does not even start. 2. Even I bought genuine software from Best Buy, every time when I start outlook, it shows a warning sheet telling to buy genuine software. Why!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    2021 OFFICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to you , best buy helped so that I COULD JUST TURN ON THE COMPUTER AND START WORK

    I would recommend this to a friend
  • Cons mentioned:
    Outlook setup issues

    Rated 4 out of 5 stars

    Microsoft - Office Home & Business 2021

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft - Office Home & Business 2021 suite for windows but had difficulties setting up Outlook. Geek Squad spent a lot of time helping to set up email accounts from my old pc. They were fantastic! But Microsoft Outlook still NOT connecting back and forth to Apple iCloud for Contacts and Calendars. Hope to get this resolved someday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My concept of creating Newer Versions of Software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the software companies come out with a newer version of their product; I always feel that they take away items instead of allowing it to become more user friendly. I spend more time looking for the older features. I always tried by best to make it more user-friendly and to also add more features that would make it easier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office (Home and Business)

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. I just wish there was a direct link to a microsoft Home and Business Manual so that I could understand how the One Drive System works. I don't understand what data is stored on my laptop and what is stored in One Drive in the "cloud".

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Is what it is - need MS Office

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need and like the product. Not a fan of the subscription method so bought a one shot deal. Maybe I recall when this did not cost as much but seems pricey to me given it is good for one computer only.

    I would recommend this to a friend