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Customer Ratings & Reviews

Microsoft - Sculpt Comfort Desktop Wireless USB Keyboard and Mouse - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 718 reviews

92%
would recommend to a friend

Expert rating

Rating 3 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Noisy and palm rest is too small

    Posted
    CSReviews

    Best Buy didn't have this unit on display, but I liked the features as listed, and I liked the feel of some of the other Microsoft keyboards they did have. So I took a chance and brought it home yesterday. Here are my thoughts: Pros: 1. The sculpted angle of the keys and keyboard feels comfortable and easy to adapt to. 2. Inexpensive 3. Attractive (this is of course very subjective) Cons: 1. The front-to-back depth of the padded palm rest is uncomfortable for me. It is too shallow for my hands. (FYI, I wear gloves size L.) With the rear of the keyboard flat (i.e. “legs” not extended), the heels of my hands ares just off the edge of the rest and my wrists are resting on the hard surface of my desk. With the rear of the keyboard elevated using its extendable “legs”, my wrists/hands are always sliding off the rear of the rest. Hence the palm rest is too shallow to be of any practical use to me. It needs to be deeper. As it is, it's completely useless to me. A gel wrist pad might be a suitable substitute, but that will not raise the back of the keyboard, so would not provide optimal wrist angle. For someone with small hands, this might not be an issue. 2. Unfortunately, the keys are quite noisy for a non-mechanical keyboard, especially the space bar. It kind of “rattles” when touched. The noise comes from this key rattle, not from the switch actuation. Other keys make a similar rattle on lightly touching them, but since they are smaller, the sound is not as loud. 3. Worst of all, the 1/! key is often difficult to actuate. The key must be completely and forcefully bottomed to actuate. Since I use the 1/! key quite often, this is my biggest complaint about the keyboard. I consider it a defective key. May be a bad unit, or may require more actuation force than I am able to consistently apply with my pinky finger when typing quickly. In any case, it's not usable for me. I am returning it to Best Buy later this week. I've grown accustomed to softer (and quieter) touch keyboards on laptops, so will be looking to try the "Sculpt Ergonomic" instead, which is more similar to them in key actuation design.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality seems good, comfortable, couple of issues

    Posted
    Lorin

    The keyboard and mouse have some heft to them making them feel like the quality is good. Both are quite comfortable to use, and finally, a keyboard that tilts the right way for me. I never understood why a keyboard should tilt up at the top causing me to bend my wrists to use it. The "wave" design on the keyboard is also very comfortable. For the mouse, I never have used the extra buttons on the side and I don't think this one will be much different. My thumb doesn't quite reach it properly so I have to reposition my hand to get a good click on it. I can hit the Windows key on the keyboard just as easily. The issues for me: - No CapsLock/NumLock indicators. I don't know how I missed this because the keyboard I am replacing also doesn't have them and that drives me nuts. I think it's kind of ridiculous that I have to go to another program before typing in a password to see if CapsLock is on. - The switch for the function keys. Neat idea, but doesn't work for me. My previous keyboard had all of the special function keys I use as separate buttons (like calculator, volume adjustments) so I can pretty much use my function keys as function keys in the applications. For this keyboard I have to keep switching back and forth and it never seems to be set where I need it. Perhaps I would get used to it, but I think having to move my hand completely off the keyboard just slows me down and creates an opportunity for errors. I got these for a pretty good deal, so I will probably keep them until I find a replacement that addresses these two issues.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Lorin,

      Thanks for the kind words and honesty. We appreciate you sharing this. We will be sure to forward your feedback to our team. We hope you continue to get good use out of the device.

      Take care,

      Amanda
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Extremely comfortable keyboard!

    Posted
    LiquidxRyu
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The first item I received was DOA and had a bad key that didn't register unless I pressed it hard. I contacted Microsoft support & they sent me a replacement with no hassles. First off, I've always been a fan of Microsoft keyboards as I prefer they're ergonomic curved keyboards. I purchased this keyboard to replace a very old Microsoft Wireless Laser Desktop 7000. The old keyboard still worked perfectly, but started to look dated due to cosmetics. Let me say that I haven't regretted my purchase. The mouse that comes with this set is still sitting in it's box as I have a different mouse that I prefer that is more functional. Pros: 1) Keyboard is very comfortable to type on for extended hours of use. 2) Keyboard keys are very quiet 3) Each keyboard is paired with the receiver using AES encryption which means that no keys can be logged by hackers Cons: 1) Because each keyboard is paired with its receiver using encryption, it cannot be paired with any other receiver. This means that if you lose your receiver, you won't be able to pair it with any other receivers and will render it useless. 2) I wish the keyboard had an additional row of keys for hotkeys/shortcut keys. As an advanced user, I frequently use the traditional F1-F12 keys for various Windows functions. There is a switch on the keyboard that toggles between the F keys to the hotkeyss/shortcut keys which can be a pain to switch back and forth. It would have been nice to have dedicated play/pause, volume up & down buttons, ect. 3) Only a few of the F1-F12 hotkeys are configurable. Please allow me to customize all 12 keys! Overall, I'm still happy with the keyboard and the price was very affordable.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    USB Missing from Wireless Keyboard/Mouse

    Posted
    Bonnie
    • My Best Buy® MemberMember

    I purchased this keyboard open box marked in EXCELLENT condition with a lower price of $41.00 and received it in the mail yesterday and everything was in the box except for the USB which makes the keyboard and mouse wireless. I took it back to the store in Prescott, AZ today 4/6/16 to get another one and the price for this in the store for an open box was $58.99 and a new one was $69.99, they also had a Logitech wireless with the same type of keyboard and wireless for $49.99. I thought since I had to wait to get this in the mail just to find out I cannot use it due to a missing piece they would just let me swap it out for what I paid and not pay the difference for my time and hassale. They would not do that even for their open box because their price was higher then mine. I am very upset that I had to leave with nothing because a manager could not make a decision for a mere $9 to keep me as a customer and leave happy. This is why I do not like buying online. You have to wait for it just to find out it's not what you wanted or stuff is missing. I can't recommend this product because I never got a chance to use it. I would recommend to buy it in the store so you can check it yourself to make sure everything is in the box before you leave. I am very disappointed with my purchase and the store manager's decision of not giving another keyboard/mouse set for what I originally. I paid for this with my Visa and they were trying to tell me I paid for it for a store credit and were not going to refund my VISA card until I demanded they check it again.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Mouse is great but keyboard is okay

    Posted
    AngelBaby
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I bought this after looking for a wireless solution for a wireless keyboard and mouse. I specifically sought this out because the mouse and it's compatibility with Windows 8. While the mouse is great the keyboard takes some time getting used to typing on. My main problem is the split spacebar on the keyboard which while I'm used to it after a month or so but have noticed my wpm fall a bit since then. Other then that the keyboard is very comfortable for me as it allows me to lay my hands flat on the keyboard. The quick access to the charms is also a nice touch and a toggle to turn off the charm function is great. The mouse is very responsive when in use though in my experience has a tendency to not have a slight lag when not in use for a good while. Example you're typing a short review, move your mouse but the mouse doesn't respond for about a half second. I believe its the battery saver function that does that for it. Also the Windows button on the mouse is a great way to change between your Windows 8 apps or simply a quick and easy way to get to the desktop. Other then that the whole package has been a great purchase for me. Only thing I would wish from it would be maybe some backlight on the keys but I realize that would take more battery power and reduce on the battery life and standby time on the device and most likely increase the thickness.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The keyboard is decent... the mouse is sucks!

    Posted
    aythan09
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Im writing this review as a combination of mouse and keyboard. While I did have the combination for two weeks... I couldnt get over one extremely annoying thing, the mouse bottom plate kept falling off. Mouse - The bottom plate, that covers the battery, is magnetically held. While that is cool and all... but it kept on falling off when I was using the mouse. I tried with a gel wrist pad with mouse pad and with out anything and it kept on falling off. Yes, I could have used it without the bottom but my fear is that the battery would fall out. I gave it two full weeks of trying everything short of scotch-taping the darn thing and when i was ready to throw it against the wall... I returned the whole thing. Keyboard - Like any new design keyboard... it took awhile to get used to it. It is an ergo design which I thought was nice to use. I really had a difficult time getting used to the separate 10-key pad but that was a minor thing of me thinking... its ok! Ill get used to it. Summary... while the keyboard could have been a success... the combination unit was not. My recommendation is to purchase the keyboard separately and buy a different mouse. I returned everything to get an old school MS 4000 ergo keyboard and a Logitech MasterMX mouse and its been working well for me!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst keyboard I have ever purchased

    Posted
    mcurole1

    i have used many many keyboards and mice over the last 25 years. I have specifically preferred the wave/ergonomic keyboards/desktops. This is the worst quality and worst feeling keyboard I have ever owned. On top of that, the 5 key and right space bar only work sometimes. You have to hit them just right for them to work. Buy this combo if you want to be frustrated, angry, and disgusted. I cant even type in my phone number or credit card to purchase anything without having to back up and mash the 5 key hard. Even having used many ergonomic keyboards before, something is just not right about the layout on this keyboard. It feels cramped with keys just not where they should be. i have now made 4 phone calls and spent 45 minutes (and counting) on hold or talking to a department that can neither help me nor connect me to a working tech support department. This is only the second review i have ever written but i needed to do this as i am still on hold for a human being in the right department. This is the perfect gift for someone you hate.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Keyboard very good

    Posted
    Saroseus
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: I purchased this product. It’s light weight better than my old keyboard. Battery life longer better than my old keyboard. Wireless Transceiver smaller better than old large Wireless Transceiver. Cons: Sculpt Comfort Mouse (wireless) doesn’t work swipe up and swipe down. I purchased Sculpt Comfort Mouse (Bluetooth). Sculpt Comfort Mouse (Bluetooth) working fine swipe up and swipe down. This keyboard doesn’t work zoom email message (press Ctrl key and hold then wheel up and down) because Outlook 2013 issues. This keyboard do not have “Pause/Break key. Please see Microsoft Community website. “Sculpt Comfort Mouse bluetooth problen with zoom” http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/sculpt-comfort-mouse-bluetooth-problen-with-zoom/1d6cc06b-a985-431f-b92f-806c932f1790 “Pause/Break key missing Sculpt Comfort keyboard” http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/pausebreak-key-missing-sculpt-comfort-keyboard/20f0f3c3-167a-4617-a9ce-d2510db50a4e

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Comfortable Keyboard and mouse

    Posted
    Corey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this keyboard for a couple of reasons. The first is that I like the feel of the keys. The second, is because I use a Microsoft Sculpt Ergonomic Keyboard/mouse set at work. This Sculpt Comfort was destined for my home. If you've seen the Sculpt ergo keyboard, the first thing you'll notice is that it's a split style keyboard. Being that, the angle of one's hands to each other is different if using a straight, non-ergo type board...being so used to this angled (ergonomic) typing position, I've found it difficult to type quickly and accurately on other keyboards. The Sculpt Comfort keyboard doesn't have quite the same typing position as the Sculpt Ergonomic but it's close enough to keep it from feeling "weird", and unlike the Sculpt Ergonomic keyboard, the Sculpt Comfort's numeric keypad is attached so I can use it on my lap...or in bed (which is mainly why I didn't get the Sculpt Ergo for home...a happy compromise).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    krutch
    • My Best Buy® Elite MemberElite Member

    Bought this wireless keyboard mouse combo to use to get rid of some of the cable clutter from my desk. The combo works great. Have been using them for a little over a week, Really like the set up of the keyboard, with the way pullout on my desk has a lip on the front, the tabs to increase the height on the wrist side of the keyboard really help to make using the keyboard less stressful on my wrists. The shortcuts work great with no additional software/drivers to install on Windows 10. The button on the side of the mouse opens the start menu which I did not think I would use at first but I have found myself using it often without even thinking about it. I never even move the mouse to the taskbar to click start anymore. I haven't gotten used to using the swipe up or down feature on the blue button yet though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Other reviews are spot on, keyboard has issues

    Posted
    XboxOneGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this keyboard to try out something a little more ergonomic, but didn't want to spend extra cash for the more expensive Microsoft ergonomic keyboard. Read some reviews previously about keys being stuck while typing upon un-boxing and decided I would take the risk and hope that it didn't happen to me. I was wrong. One of the keys on the keyboard was incredibly sensitive, and would keep typing long after a button press. In some instances, just swiping my finger over the key would cause that button to type several duplicate letters. Went onto Microsoft's website, for troubleshooting assistance, and didn't have any luck resolving the issue even after a few suggestions. Returned the keyboard, and purchased a different keyboard altogether.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Must-Have!

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I work in an office enviroment and type all day long. The standard-issue keyboard was alright, but I wanted an upgrade. Decided on this set because of the way the keys felt- nice spring back, not chatty, you can tell quality materials were used, not some cheap plastic. The reverse tilt feature is probably one of the best things about this keyboard, though it can take a day or so to get used to. The mouse is just as nice, with a good grip and click. The Windows key is touch-sensitive, and after an initial learning curve, I don't know if I could ever go back to a standard side-button mouse. I would buy this set again in a heartbeat, and have recommended it to several of my coworkers based on my experience. If you're considering it, stop it and just buy it- your hands will thank you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Straight keyboards will never again be purchased

    Posted
    Alex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is by far my favorite keyboard available today. I used it at my past two jobs but had to leave it behind when I left so I finally purchased one for myself so I can bring it with me. I've never been a fan of the full ergo keyboards, so this is a nice middle ground. It's basically a hybrid of a flat and an ergo keyboard which I find to be very comfortable especially for smaller hands. The mouse is also a nice comfortable fit for my hands. One of the great features of the keyboard is it's ability to tilt up in the front so your hands rest in a more neutral position. Really cuts down on strain from typing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice keyboard, but lacking some keys

    Posted
    myName
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the keyboard's shape and feel. They key response is nice and not too stiff or mushy. The slight curve to the keyboard gives a more natural feel without that annoying split that some ergonomic keyboards have. The arrow keys can feel a little close to the right control key. I really like the split space bar that allows you to optionally turn the left side into a backspace key, that's been very helpful. I miss having a real Print Screen/Scroll lock keys, since they can only be accessed by flipping this strange switch at the top of the keyboard. I use those keys when working in some programs I work with daily at my job. Luckily the programs let me remap my shortcuts to work around it somewhat. The mouse that comes with the keyboard is nice, but nothing too special

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still getting used to this keyboard.

    Posted
    Nooker
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have put blocks and an anti skid pad to raise the back up to my liking. Thiks would work good for my boss as he likes the front end higher. I do not like the switdh for the function keys and Windows functions. I use the print screen a lot and find I have to remember to switch it to use the function keys that I also use alot. I still wish the 2000 series keyboard was still available. I was so used to the odd size keys in the center. I had three of them over the last 10 years so I am still not accustomed to the keys. No bad marks there, just a change. I do like the keysless aspect and though I was used to the Microsoft 3500 wireless mouse, the larger size of this one is not bothering me. The test will be in how long it will last since I am hard on keyboards.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Improvement to Previous Iterations

    Posted
    IM4NEB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a long time user of the Microsoft ergonomic keyboards. I prefer the forward-tilting (wrists higher) orientation option of these keyboards. The first models were enormous monstrosities that seemed to be trying to emulate a "Swiss knife" approach in regard to the number of keys and functions. This model is much more practical for becoming accustomed to and using effectively. The touch and feel of the wrist rest and keys are very comfortable even when used for extended time periods. The Sculpt mouse Windows button takes a bit of getting used to for swiping browser forward and back.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally the right fit

    Posted
    XRomero
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I tried for so long to find the right mouse and keyboard combo and this is finally it. It's the ergonomic keyboard I've ever used and I got used to it quickly. I like the Blue Track mouse's accuracy and size. I have bigger hands and kept getting duped at the store by smaller mice. The mouse also has a really cool feature on the right thumb. Pressing this Windows button brings up the Start menu which is cool BUT! If you swiped your thumb up or down on it, it will take you forward or back a page. Further, this has to be a fairly deliberate act so you're not flying all over the place. Love it! Only thing I would add to it are media buttons to skip between songs.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Really? No light for caps lock?!

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first venture into an ergonomic keyboard and it's been hit or miss. Getting used to it though but the keys are not very responsive, especially the number row, and I find myself needing to hit keys multiple times for them to register when I'm typing. And there no light or notification I can find for caps lock, which means when typing anything case sensitive, especially passwords that are hidden, I find myself needing to open a different page to type a letter and verify caps lock. Between the sticky, unresponsive keys and the caps lock, it's irritating to the point that I'm likely returning this one and getting a logitech standard wireless keyboard, which I had before.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good low profile keyboard

    Posted
    TypeeTyperson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This keyboard is a very good low profile keyboard that also sports some ergonomic touches. There isn't a lot of key travel which is nice because you don't have to exert a lot of pressure in order for the key to register. The slight curve to the keyboard gives it a somewhat ergo feel without going too far into that high-learning curve class of other keyboards. Only complaint is the Function keys are a little small for my taste and I believe the keys are non-replaceable :( The wrist pad is nice and comfortable for hours of typing. I use the Logitech MX master mouse so I can't make any comments on the mouse really.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wanted one small plug

    Posted
    JenLivingLife
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far I really like this set. I had a separate wireless keyboard and mouse before and with my new laptop I really wanted one small connector. This fit the bill and the price was right. I'd been using an ergonomic keyboard so that was also a must. The Windows button on the mouse was a bonus I didn't know I would use but I'm loving it. The only thing I don't like is the ability to elevate the keyboard towards me. It has little kickstands on the wrist rest to elevate it away from you but that just feels weird. I've always elevated the other direction. I've manipulated it on my own but would have preferred to have had that option built in. All in all I really like this set and would buy it again vs anything else I saw at the time.

    I would recommend this to a friend