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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 165 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Surface 13.5" laptop's lightweight and portable design, praising its ease of use and responsive touchscreen. Many appreciate the long battery life and fast SSD, finding it ideal for students and travelers. Positive feedback also highlights the sleek design and competitive price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 165 reviews
  • Rated 5 out of 5 stars

    Best Laptop Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sister and she says it was the best laptop she ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface texture of this item and not bragging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it for college. Really have just been using it for emails right now. So far no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning everything it can do but so far I love everything about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its wad cool I just didn't like the keyboard I returned it for something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school, it does a very good job for what I need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great touch screen light weight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sleek look. Not crazy about installed Microsoft 10. Magnet power cord is great safety feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice but completely sealed so hard to service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer but it's completely sealed so not sure how to replace the battery down the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface Laptop have been a joy and a very rewarding experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop and I have no issues or problems with it at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is simple to set up and has an excellent sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product. light slim no issues, love the surface line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything that i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer everything that it said it would do. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for 1 year, still good. I rate 5 star for this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for my soon to be college freshman.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for what my soon to be college freshman needs to get started in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish, fast and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Best Buy was able to get a great price on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for grad student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need to help me get started on graduate school!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality. Definitely will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this for school and absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a gift and it was great fit its purpose.

    I would recommend this to a friend