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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.00

Customer reviews

Rating 4.6 out of 5 stars with 165 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Surface 13.5" laptop's lightweight and portable design, praising its ease of use and responsive touchscreen. Many appreciate the long battery life and fast SSD, finding it ideal for students and travelers. Positive feedback also highlights the sleek design and competitive price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-165 of 165 reviews
  • Rated 5 out of 5 stars

    Best choice for this price point

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my company's sales director and got impressed. Decent specs and nice features for $799 (yes, $200 sale discount). Another great thing is the absence of all the bloatware that other brands shove through your throat. Windows still sucks, though: took 1h before being able to create the user account.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Lack of ports a no-go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking for a light weight laptop with decent capabilities. These units seemed to fit the bill well until I investigated the ports: no Type C USB, HDMI, etc. I'll keep looking for my new purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to gift someone. Liked it very much. Very sleek and a good configuration.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly built and very glitchy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow, glitchy, loud, poorly built, feels cheap, weak battery. Come on Microsoft, after all these years you couldn't build something that even comes close to an apple product!? such a frustrating experience. Picked this up a few years ago and almost never use it. and when I do I quickly return to my macbook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple nights ago I was writing something for school and the laptop suddenly shut off. It wouldn't turn back on. I was always super careful with it, kept it clean, and never went on any malicious sites so I don't know what happened.

    No, I would not recommend this to a friend