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Microsoft - Surface 2 - 10.6" - 64GB - Magnesium-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 427 reviews

90%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    A perfect tablet - no compromises

    Posted
    pmn02
    • My Best Buy® Elite Plus MemberElite Plus Member

    No other tablet comes close to the functionality of the Surface 2. I'm an IT professional, and I've used iPads and Android tablets extensively. I like them all for what they do well, but none of the others allow me to run native Microsoft Office, easily print to network or USB printers, use a mouse, if desired, connect a (terrific# manufacturer supplied keyboard, access files in the familiar Windows file structure, access files on the network, or have a fully functional and easy to use browser. The Surface 2 does all of these things, and more. This is the only tablet that easily meets the needs of home, student, and business users alike. It has a great display and long battery life. It's slim and portable. It's not as light weight as an iPad, but it does much more in a nicely sized package. The new dual-position kickstand is a big enhancement, as well as the new high resolution display, and faster processor. The Microsoft Store has a broad selection of quality apps. Microsoft gets some negative press because Apple and Android stores have much bigger selections; however, I've never been disappointed with the selection or quality of apps I need, and more are added week after week. I purchased the original Surface RT when it came out. I took it back within one week. This one is a keeper, because it came out of the box with a better display, better performance, better keyboard, Windows 8.1, and Microsoft Outlook. If you're new to Windows 8, don't worry. Spend a little time getting to know the system. It won't take long before you recognize that Windows 8 is an amazing and intuitive operating system for touch devices. If you're a business user, VPN is built in to Windows 8.1. I connected to our company's network through our SonicWall firewall without any problems. If you already have a laptop or desktop computer, this is a perfect portable companion. If this will be the only computer you own, it will do a great job handling your music, photos, browsing, playing, and creating. Just don't expect to add other Windows programs. Keep in mind that as a tablet, this device far exceeds the capabilities of other tablets. If you need to run other Windows programs on a portable device, look at the Surface Pro #a great device, I've used one for over 9 months#, or look at an Ultrabook from another company. If you're simply looking for entertainment, web browsing, and more apps than you'll ever really need, you can go with an iPad or Android. #By the way, the Surface is great for entertainment and web browsing.) If you need to get some real work done, and enjoy some great apps and entertainment along the way, get the Surface 2. You won't be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Solid Tablet, A Tad on the Steep Side

    Posted
    GalenV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Surface 2 is a beautiful, solidly-build device that outperforms its predecessor [Surface RT] so many key areas that it's hard to believe they were only one iteration apart. Overall it's quite snappy and get's work done as intended, with the only drawback being its OS is Windows RT. Allow me to explain: PROS: This device made significant hardware improvements from the previous model. It's significantly thinner--more along the thickness of a Samsung Galaxy Tab/iPad 4; It has a full 1080p HD display which makes a world of difference; It has better sounding stereo speakers; It weighs less and it it has a two-position kickstand which makes for better viewing angles when needed. The Windows 8 app version of IE is to die for and mulitasking is so fluid and such an integral part of the Windows 8 experience that if you use another OS that is the first thing you'll miss. CONS: While most people don't use but around 40 "core" apps on their devices AND all pretty much all those apps are here it makes having 58 quintillion apps almost irrelevant. However, some of these apps are NOT the greatest apps in the mobile-device universe. For instance the Facebok app is useless because the status update column is so far in the middle of the screen that my thumbs can't even reach it; access fb from the IE app gets you better options anyway. Another app is Google+. Whoever put this app on the Microsoft marketplace is ripping you off. It's almost as if the data is located in an in-line frame rather than a traditional data feed. This means that if try clicking on a URL in the Google+ Windows 8 app, the Surface 2 pops a menu up and says in can't open the link and to look at another app in the Windows marketplace for it. ALSO, you can't do any account admin using the Amazon app either. All these shortcomings make me wonder why this rubbish is even available and QC at Microsoft. I am forced to used the IE browser app for everything, I sometimes wish I had just spent the extra money on the Dell Venue 11 Pro. Besides that, I felt the price goes from $449 for 32GB and $549 for $64GB....serioussly $100 bucks for 32GB of system RAM? That's an aggressive pricing structure for 2-gen products that you want poeple to flock towards. Overall, if somebody asked me "Why would anybody want to buy a Surface 2?" I would say, "Because it's a solid device with a reputable company who stands behind their products....and that it has a kickstand." Every other option or spec on this device (ie screen, app store size and cost) somebody out there does it better than the Surface 2, besides the kickstand of course. No don't get me wrong, I love my Surface 2. I love the modern UI and I love Microsoft's organizational values, but the Surface RT/Pro/2/Pro 2 all have nothing somebody else can't do for better or cheaper. Spending $550+tax on a tablet that has a still left me desiring more for my money. It delivers on it's promise though to provide a smooth Windows experience with productivity and leasure in mind.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great all around portable device

    Posted
    Sven53
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great device for those who grew up with/are comfortable with Windows, and need to do a bit more than an iOS (iPad) or Android tablet can do. Understand Windows RT is not full Windows. You get the basic Office products free, but you can't load other desktop programs, like Paint Shop Pro or iTunes, or Chrome. The programs you can load are generally excellent and cover a lot of what you may want to do with music, photos, and there are lots of games. You can absolutely do e-mail, web browsing, Skype, Facebook, Twitter, all that stuff, and the Surface 2 (which runs Windows RT) does extremely well. It takes a little bit of getting used to, as does full Windows 8. It is no harder than picking up an iPad or Android for the first time though. The hardware is gorgeous. Very premium feeling. While the screen specs may not be as awe inspiring as some other devices, you'd never guess looking at it. It sports camera's on the front and back, an integrated kickstand for holding it up while Skyping or watching videos, a full sized USB 3 port and microSD expansion. You can read the other specs. It offers BT so you could hook any BT keyboard and mouse to it, or a USB keyboard and mouse with a little hub for that matter, but the optional keyboards are genius additions. If you may just want to type a little now and again, look at the Touch keyboard. If you want to really get some Word on, check out the Type cover. Both the 2nd generation boards are backlit. Neither cover adds much thickness or weight, and both protect the screen in transit beautifully. There is a decent choice of colors in the keyboards as well. The only drawback, which is also a plus, is the fact that it runs Windows RT, which at this point limits the number of apps available. There are 100s of thousands, but that one you feel you have to have, may not be there. The plus is that the OS is extremely safe. Viruses developed for the Windows we all know and love, don't run in the Surface 2. You can accidentally (or on purpose) click on the hidden executable all day long and nothing will happen. The Surface 2 is a great device for a lot of folks, but you do need to understand what it does and does not do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Form, function, speed! Couldn't be happier

    Posted
    TheAuspex
    • My Best Buy® MemberMember

    I am amazed at how well this tablet performs. The week I bought it I had a 4 day business trip and figured I'd really put my new Surface 2 through the paces. Boy, did it meet my expectations! I even did meetings with this instead of my regular laptop because Office on it is excellent...even better if you have Office 365. I used to have an Android tabet, and was used to some internet sites just not working. Well, Surface 2 totally changed that! Not a single site has glitched. I even got to catch up on some of my CW TV shows watching the videos on the CW website with no glitches. I'd given up on that with my other tablet. The email and calendar is just as good as my old tablet with one advantage...I can open office attachments and actually edit them and see them well! And the battery life was exceptional! from take-off to landing it was about an 8 hour trip for me, and by the time I got home, having used my surface 2 a great deal of the time traveling, it still had 15% of a battery left, so I was never left high and dry! When I need to run software that can't run on RT (i.e. quickbooks#, using the desktop IE and my windows home server 2011, I just remote to a desktop and it's just like I was sitting in front of it. Granted, it is easier to use a windows 8 PC in a remote session than a Windows 7 one, but that is Windows 7s fault, not the Surface's! I also bought my partner one at the same time #we both had the same Android tablet as well), and he can't be happier. My device, however, had a sound glitch that some surface 2's are running into while my partners still sounds beautiful. But, following the troubleshooters from the surface 2 support site, I got to a Microsoft tech chat, and we went through the steps to determine the problem, and ultimately was told to have it replaced. I was guided to the replacement website for MS, and it was easy and very convenient with an option to have them ship me a replacement and return my device when the replacement arrives. Compared to my old tablet's support team, I'm amazed at just how effective, easy, and helpful Microsoft was. That's why, even with the sound glitch, this device gets 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exeeded Expectations

    Posted
    BillinPA
    • My Best Buy® MemberMember

    I'm writing this review on my Surface 2 using the touch pad. I chose the Surface because I wanted something more than what android tablets offer, and I don't care for the way Apple controls things. From all the "professional" reviews I read, I was expecting the Surface to be a rather basic tablet that just had office loaded on it, which was in itself a bonus. I did not expect this device to be a "mini laptop", which is what it really is, Many will take issue with that statement because you can't load x86 windows programs on it, which is true, but then I don't expect to be able to. Here's the highlights I noted: 1. Connectivity. I joined my homegroup, and immediately could print to my wireless printer #Brother#, and access all other devices on the homegroup, 2. Plug and Play. I plugged in a wireless USB mouse, and it started working immediately without having to load drivers. 3. Desktop. Just like a PC, the RT platform has a full "desktop" style interface. Some my ask why does this matter, but having it is sweet. 4. Multiple Users. You can setup multiple user accounts. My son used his gmail account. 5.Multiple apps/programs open at the same time. You can just pop between programs withiout having to shut down one to open another. 6.Searches. Hands down the simplest and coolest search going, and the return results are very complete and well laid out. 7. Full Web browser. This overcomes some of the limited apps. Having an app for a specific need is nice, but having the ability to access a full web page is awesome. Be sure to try it on both the tile and desktop modes! I would also like to comment on the touchpad...It takes a bit to get used to, but it is pretty cool, and not as "touchy", in a good way, as one might expect. The backlighting on something so thin is pretty neat and handy too. If you want something fully compatible with a windows environment, or are just very comfortable and like windows overall, I am certain you will be happy with a surface 2.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well thought out product!

    Posted
    Mousepoolice
    • My Best Buy® MemberMember

    I purchased the Surface 2 64GB with a Microsoft keyboard and I like it a lot. The keyboard and power supply are magnetic and lock on with ease, no fumbling around to get it to "lock in" just get it close and the magnets do the rest. I purchased it at Best Buy at noon and 4 hours later took it on a snowboarding trip in Colorado. it is my first computer/tablet with Windows 8.1 so it took me around an hour to learn to walk my way around. I logged in to my Microsoft account and it brought in everything and set up the tablet with little input from me. I imported some Excel spreadsheets and powerpoint displays from my cloud drive and they opened up no problem. I was able to watch all of the movies from my xbox live acount as well. The battery life is amazing! I didnt charge it from the previous day had about 90% battery life first thing in the morning, after everyone checked there E-mails and surfed the web ( about an hours time there) I Streamed 3 movies (Despicable me 2, Wolverine, and Pacifc Rim ) and the Battery had 8% after that, so I feel thats pretty Impressive. I was looking at laptops and tablets for this purchase. I wanted to be able to check e-mails, and surf the web, while on trips. Also I take a lot of video footage with my helmet cams ( countour roam2,and drift ghost s)and photos with my Nikon D3200 I wanted to be able to dump my data onto my portable hard drive so I can edit it when I get back home. Sto have a USB port,in the end I went with the Surface 2 64 gb and Im very happy with it. My only complaint with it is you have to have a wifi signal to use the GPs function . but overall I am very happy. I have owned Apple ,Android, and Microsoft products, so I am not a Loyal fan of any. I sample the products and buy what I feel is the best fit for me and what I intend to use it for. with that being said I know Microsoft is "late to the game " with the surface. But it really is a nice product and works great. If it was painted a high gloss white and had an apple logo on it, it would be hailed as the best new device in the "world" and there would be lines off "fanboys" lined up around the block waiting for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome all-around device

    Posted
    Thajor
    • My Best Buy® Elite Plus MemberElite Plus Member

    Already having an iPad I decided not to purchase a Surface last year. Since my iPad has become nothing more than a toy that my kids play games and watch Netflix on, I was eagerly awaiting the Surface 2 launch. Almost all of the negatives from the original have been addressed, and the number of apps in the store is rising fast. I knew of the so-called "limitations" of the RT version, but after reviewing the programs I use on my work laptop, I realized that I can do everything I need on RT, and there was no need to spend more money for the Pro. Office, a full-fledged browser, multi-tasking (2 windows on a tablet is beyond words), USB, MicroSD, and a full keyboard and mouse make Surface 2 a great business machine. I highly recommend the Type Cover 2 and Arc Touch Surface Edition Mouse if you'll be using Office much. The built-in kickstand is perfect for desktop and the couch or lap. XBox Live games, music, and movie apps make it great for leisure time. Being able to plug in an XBox controller takes gaming to another level. Battery life is excellent- plenty for a full day's work multi-tasking office, ie, and IM+ with plenty of power for catching a movie on Netflix and playing some Halo:Spartan Assault, Hydro Thunder, and Asphalt 7 in the evening. Everything runs fast and smooth, and the 1080P display is beautiful. It's slim design, light weight, and responsive touch screen make it a joy to use. I'll be picking up an HDMI adapter before my next trip so that I can play movies on the TV in hotel rooms. No need for carrying my laptop around anymore; Surface 2 does everything I need! If running legacy desktop applications is a requirement for you, then Surface Pro 2 is the way to go. Otherwise, Surface 2 can most likely do everything you want or need.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Extremely functional tablet

    Posted
    luvthedrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I own an iPad and an Android Tablet and found myself rarely using them. What I REALLY wanted was a tablet that I could play with and occasionally do some real work on. I could not do half of the things on an iPad that I'm able to do with the Surface 2. First off, it has a fully functional web browser. Is there an app not available for something? Just go to the web version. I've yet to run into anything that I either didn't have an app for or found the web version to be just as useful. Apps are great but sometimes I actually PREFER the web version anyway. The integration of every app seems flawless. Ease of use is fine, even if you aren't a Windows 8 user already. It takes no time. The depth of this device is awesome. There are so many more things it can do. HDMI out, Screen mirroring, wireless printing, etc etc etc. I've only had a couple of weeks with it but I've already all but retired my other two tablets. And I've only used my laptop once since booting up the Surface 2. Really a great device. Wish it had Apple's marketing power behind it. The build quality is excellent, looks good, screen is good, battery has been good. Just can't say enough good things about this thing. Don't let the smaller app store deter you. If there is an app you HAVE TO HAVE, check the web version, it will probably fill the gap. Personally, I can't think of a reason to put this thing down. Only downside is speakers aren't going to impress. Pretty basic. But with Bluetooth or USB you can easily fix that. The weight of this device has not been an issue. It's basically the same weight as the original iPad but keep in mind it has a slightly larger screen. The ability to monitor kids usage and have alternate user log ins is another bonus if more than one person will be using this. This has essentially become my own iPad and laptop killer. Great all around device with room to grow.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally!....

    Posted
    reviewerxmajor
    • My Best Buy® MemberMember

    First the grumpy part: This is the tablet that should have been released last year. Great battery life, great screen, SD card does not need programming to be added to libraries, a Real Outlook. Still not enough organic apps, but there are enough to get things done if you look for them. Second, the good part: See above on what should have been in the original RT. The speed increase has resolved herky-jerky movements in the original and slow app opening, old accessories and cases work, I can add 64Gb for the price of an SD card, I can use USB devices, the screen is perfect for Netflicks and Hulu Plus, the screen layout makes holding the device very comfortable, the dimensions make holding the tablet comfortable without the excess overhang as from an iPad, and the kickstand makes standup easy along with eliminating a lot of the effort in grasping/holding the tablet (another issue long periods with an iPad reveals). No need to use iTunes because the Surface is a computer with Network Neighborhood as the file transfer option (compared to what you get with a purely media consumption device, DRM be d*mned). You maintain control over file management like you would with a computer. Quite frankly, I have iPods, nano to Touch, and iTunes is a real pain. Finally, you can keep things synched through a Live.com account along with huge SkyDrive one year allotment, and there's the Skype bonus year, too. Having your Win 8.1 devices all synched seems like a small issue, but it really is nice once you get used to it. And, having a year's experience with a Surface RT has made picking apps easy this time around.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I Love my Surface 2

    Posted
    beameup2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    When the original Surface devices came around I decided to by the ASUS VivoTab RT tablet instead because it felt better in my hands and the 1 position kickstand of the original surface was too limiting in using as a tablet in my lap. The new Surface2 fixes the tablet mode issues with s 2 position kick stand ... small thing but it makes a huge difference. I can now use fully with keyboard or fold the keyboard underneath and kick out to the lower kickstand position which matches exactly what I did with my ASUS tablet. But the added benefit over my old ASUS tablet is that when I needed a keyboard, I had to dig the keyboard dock out of the drawer and dock it in to use it and then go put it away after. But with the Surface 2 the keyboard is instantly there when I want it and conveniently out of the way when I don't and it doubles as a cover. This really is the best blend of a consumption device and productivity device. I bought this knowing that I would only be able to run WinRT software, but was okay with that as I wanted a tablet, not a notebook and the Surface Pro 2 was too bulky for what I wanted. I will admit that with the convenience of the keyboard access and the high resolution screen it would be a bonus if it could run the full desktop software as well ... perhaps when the Surface 3 comes out they will reconsider the processor. The Surface 2 is much faster than my ASUS and I never feel like I am waiting for the OS.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My amazing tablet

    Posted
    mannyleaders
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can't put this thing down. Every person I've showed this to has been blown away by the build quality, snappy app switching, the keyboards (I have the original touch cover and the type cover 2) and how easy it is to navigate. I was initially going to get the original surface RT for $199 on black Friday but decided to spend more and get the Surface 2. Actually, my girlfriend (who loves everything apple) convinced me to splurge. Finding one was insane. Best Buy didn't have any in store in my entire state. Microsoft was also sold out. I checked online everyday (all day) for about 5 days and snagged one from Best Buy's website. 20 minutes later it was sold out again. The build quality is amazing. The windows 8.1 OS is smooth and snappy. Apps like Nextgen reader, Nook and Mint are superb in both design performance. The touch and type covers are amazing. I use the Type Cover 2 at home when I'm doing a lot of typing and the backlit keys are perfect for typing while sitting on the couch. The touch cover is my daily driver as I take my Surface 2 to work with me. The Xbox Music app provides free streaming of music without any subscriptions or fees. A coworker of mine purchased a Surface RT and touts this as her favorite feature because you can play what you want whenever you want. No limits on plays, skips, etc. Play whatever you want as if it's a part of your music collection. I have a windows laptop running windows 8.1 and a Microsoft Outlook account (formerly known as Hotmail). When I signed into my surface for the first time it immediately synced my settings from my laptop so I was up and running in minutes. I could probably go on and on about the surface 2. I'm not going to compare it to other tablets but I just wanted to highlight the things that help set it apart from the competition.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this tablet

    Posted
    rdturner127
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my Windows 8 Surface 2 tablet. It is faster than the previous model, and has better screen resolution. I use it daily at meetings to take notes or check and send emails, open attachments with it tethered to my phone. Since i don't do any personal browsing on my work computer the Surface 2 gives me the ability to find directions or movie listings or anything I need to do. While it might not have as many apps in it's marketplace as Apple, I've found more than enough to play and work with. I make full use of the Windows apps as most of my work documents are Windows. I also can easily transfer documents I might update on my surface to my work computer either by using Dropbox, email or attaching a flash drive. It's easy to switch from the desktop to the apps view. The desktop looks just like my home computer and I can sync apps and documents with it using Microsoft's Cloud so that a document I start on my surface at home can be finished on my Desktop at work. Just as with the previous model, the apps are stunning. I love reading books that I've bought through my Nook on my Surface. The display of my available books is beautiful and the recommended titles, displayed with colorful book covers, is quite appealing. Purchasing also is seamless. I used to toot my laptop to work regularly, but now, with the Surface 2, my bag is lighter and commute more enjoyable because I can now, write more easily with my Surface 2 on my lab because of the added second position and a better, quieter and sturdier keyboard than the one offered for the Surface RT. All in all, it does exactly what I need to get work done both at work and home, with the added tablet flexibility to that allows me to play games, read books, listen to music and be more mobile.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Tablet for Productivity

    Posted
    SuzyQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I looked at many tablets before deciding on the Surface 2. I like having full-fledged versions of Word and Excel installed without having to buy an annual subscription (as is necessary for the Pro versions). I especially like that I can put documents and spreadsheets on a flash drive from my home computer, plug the drive into the Surface and go right to work with no conversions and no compatibility issues. Later I take the same flash drive from the Surface and move the work back onto my home computer. No muss, No fuss. Easy as pie! I'm not really into games other than an occasional game of solitaire, so I can't speak to the Surface's use for games. The only software that can be used on the Surface 2 are the apps available through the Windows Store. So far, the apps I like (Snapchat, Instagram, Hangwith) aren't available in the Windows Store. But since my primary use is productivity, these distraction apps aren't hugely missed, though I hope they are added soon. The only hitch I've run into so far is the lack of a reasonably-priced fitted protective case. For a fairly pricey device meant to be carried around, this lack is surprising. Windows sells a $50 folio (too $$$!). Best Buy seems to only have generic zippered pouches ("sleeves"). I did find one online - we'll see if it actually fits. I would recommend getting a stylus if you do a lot of spreadsheeting.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sent in for repairs twice now

    Posted
    1NotHappy

    I paid over 500 dollars for a tablet. why. folks say its better than iPad., well I have both and I've never had trouble with my iPad. but this has been nothing but. Microsoft took my 1st one and replaced it with another (USED) one which I just sent back because it crashed...meaning it would not come back on. and that was replaced only 3 months ago. SO I lost all my pictures, and work. I will never buy another one. and if I could get my money back for this one I would call it even. but its in the shop, somewhere in Texas. and I will probably get another refurbished one and will see how long that one lasts. oh and on the first one, the problem was the tablet wouldn't recognize the keyboard and Best buy wouldn't let me test it on one of theirs , and made me wait even longer to get my original one replaced, which I thought was bad because I brought it there and then made an extra trip there to see if they could test the keyboard on another one to see if it was the keyboard or tablet. So I don't know if it was the keyboard or tablet because Microsoft sent refurbished ones back to me. So I would not recommend this product. Although I will add my son has one and has had no problem. But me I'm going to stick with Apple products from now on.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Locked to Microsoft Only

    Posted
    AK82
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have always worked on Windows operating systems. I loved the fact that the tablet recognized my microsoft account and it mirrored my Windows 8 laptop. That's where the pluses stopped. You are forced to browse using only I.E. and a glitchy version of I.E. at that. It blocks you from doing almost anything with Google. No Chrome, no Hangouts, no syncing your contacts or calendar. Most you can do is install Google Search app and sync your mail. At least on my windows 8 laptop I could install Chrome and iTunes. On the Surface - If it ain't Microsoft, it ain't workin. First week I had problems waking it up when i left it over night plugged in to charge. I had to do hard restarted every time to get it to wake up. Then there were times I would try to wake it up and it would go to the camera and get stuck there until I put it back to sleep and woke it back up. After another few days, and installing 4 basic apps (no files no nothing to overwhelm it) it crashed. It went to the blue screen and forced me to do a restore. How can I trust a product to be solid when it needs a restore after a week and 4 applications? How do I trust it with files, pictures, music? Going back to I.E. - If you get this tablet, get a keyboard, because there are things you won't be able to do in Touch Screen I.E. I had so many issues just trying to watch a video on YouTube. I had to figure out a series of clicks and number of page refreshes I had to go through to get a video to play. After a couple of weeks, trying my best to give it a fair shake... i returned it. Don't force me to use everything Microsoft. Embrace your competitors. I'm using your OS. That should be enough. At least make sure your tools are good enough that we won't want to go to anyone else.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Nice Interface but hardware is VERY unreliable

    Posted
    Caitlin
    • My Best Buy® MemberMember

    I purchased a surface 2 because it seemed like the perfect two in one computer/tablet. After taking the tablet home i played around with the settings and interface and actually grew to like it. The next day I plugged my surface up to its charger and let it charge while I ran errands. The tablet was on the charger for a good 2 hours so you think it would be fully charged right ? Wrong! The battery percentage didn't move at all and as soon as the charger was detached from the surface it shut off immediately and wouldn't turn back on. I once again placed it on the charger and the tablet without hesitation turned back on. After doing research on different ways of restarting or troubleshooting the surface 2 nothing seemed to fix my problem. I then took it back to my best buy and exchanged it for another surface 2. I then went home and tried powering on my device, it didn't immediately come on so i figured it just had no juice because it was new.Little did I know i was given yet another defective surface 2. It had the same problem with a power connection as my first one, then a message popped up saying "No internal battery detected." By this point I was very frustrated and once again had to replace this item. I didn't bother taking a risk and getting another one because it will probably end up craping out on me in the future, and the lady at geek squad actually told me i wasn't the first person thats come in with the same product malfunction. Save yourself the hassle and DONT BUY THIS PRODUCT. I'm very disappointed with Microsoft and this surface 2.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Surface 2 - Big Punch in Small Package!

    Posted
    Ricochette
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I held back on a decision to buy a tablet system because I'm an Apple fan. But my business works on MS. So, what to do. Finally, Microsoft came out with the Surface tablet/PC's and then came out with the Surface 2 and Surface PRO models. i made a decision. I got the Surface 2 because it offers A LOT for the very affordable $600 price - tablet features, MS desk top software built in (a huge value to me), and a lot of computer power in such a small format. I was really surprised at how nice it felt to hold the Surface 2. It is thin and light but somehow rugged and substantial in my hand. I also like the Windows Desktop user interface. Yes, it takes some getting used to but it really is intuitive. I am learning quickly how to use it all. I've also read all the messages about it not being able to completely take the place of a computer but I think the Surface 2 would satisfy 95% of most people's computer needs. It is fast, the wireless router is fast, and the screen has really good image quality. I'm impressed. My only quibble is that I had to pay for the keyboard and it is too sensitive for me. I may need to find a keyboard upgrade that works better with my fat fingers. I'm planning on buying my daughter-in-law a Surface 2 for Christmas.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Functional, Productive, Fast, Fun!

    Posted
    mtfa39
    • My Best Buy® MemberMember

    Overall, this tablet is great! I needed to replace a laptop but I also wanted a tablet that I could use for work/study also; Surface 2 was the perfect choice for me. I love being able to have 2 apps running side by side; I've used that capability a lot already. Word, Excel, PowerPoint, OneNote are all run perfectly. I save them to SkyDrive when I'm on the road and bring them up seamlessly at home. It performed well on a recent business trip; It was great not having to carry around a laptop bag. I spent the extra money on the backlit type keyboard; well worth the money! The kickstand is great; functional and durable. Netflix, Hulu, Facebook all look great on this tablet. The only negative I have experienced so far is the lack of some apps that I use on my other devices. Despite this I'm still giving it 5 stars because it's such a great product; also, more apps will be available in the future. Bottom line... I love it and would recommend the Surface 2 to anyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MS platform stands alone, keep old gaming sources

    Posted
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    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you have grown familiar with any particular android based (or MAC based) games, be prepared to switch between your Surface and that/those devices. I wish the sales person had shared that information with me. Even if this wasn't purchased with gaming in mind, there are a few that have such superior graphics that I wish one stop shopping could really do it all. So, it is my child that finds the most aggravation; for nearly none of the games that he/she has come to love are available on the Surface (in comparison to the Samsung Galaxy Note we've transitioned from- in favor of having the availability of Word, Excel, Access, etc.) Gaming aspect aside, the ability to do schoolwork is fabulous. (Keep in mind everyone's perspective on appropriate gaming material is relative, my child's into sheep & clouds v.s. guts & glory, lol.. just keeping it real.) If you are a gamer, do not pass go, stop by the back of the store to get an external hard drive or at the least an ultra-fast microSDXC UHS-1 card. Mine say that they are class 10 and I have both 64GB & 128GB. Bottom line, I expect my child to be a child (games included). Yet, I also expect the tablet to continue to perform without lagging because of being heavily weighed down by applications. In closing.. BestBuy marketing or whomever.. at 64GB & higher, might I suggest you attempt to offer a keyboard package. Instead of thinking of this as my attempt to be frugal, with somewhere near 2.7 children in American homes call it the 'parent sanity package.' Thanks

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow... Amazing....

    Posted
    ChrisFromNewYork
    • My Best Buy® MemberMember

    I bought this for my girlfriend for her birthday so she can do her school work with full microsoft office and browse the web. Turns out this tablet does everything and I mean everything! The browser is not a tablet mobile browsing experience its a full-fledged desktop experience. No YouTube app? Just go to the website and you won't have any restrictions such as "not playable on mobile". Who needs a facebook app (even though there is one) when you have a fully functional Facebook.com? Honestly, I'm giving my ipad to my mother and never looking back. Definitely going to buy one for myself. My girlfriend is so happy. Works just like windows 8.1 so its easy to control your libraries and customize. And I can't believe I actually almost changed my mind because if the negative Internet reviews from gadget sites. Those people really need to get a life. They must be smoking something serious...

    I would recommend this to a friend