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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 818 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Surface 24W Power Supply's compatibility, affordable price, and reliable performance. Many appreciate its compact size and portability, finding it convenient for travel and everyday use. Some users noted that the cord could be longer, and a few mentioned the lack of a USB port as a drawback. Overall, the positive feedback on functionality and value outweighs the minor criticisms of design and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 818 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy Makes Buying Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine Microsoft product at a reasonable price. Very easy to order and easy to pick up at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great and came right away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat ate my original power supply cord. When I ordered this cord, it came in a few days. It works great on my surface pro.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Emergency replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for laptop of course kids loose everything great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice Extra Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as an extra charger so that I could leave one at the office and leave one at the house. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great!! Had to replace mine because my cat chewed the one that came with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this specific product and it was so easy to find and even to make the purchase. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Nothing beats the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Aunt left her original charger across the country, works just as good as the original and also much faster than usb-c. very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft - Surface 24W Power Supply - Black

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a charger, it does exactly what you would expect. it's pretty durable too

    I would recommend this to a friend
  • Cons mentioned:
    Usb port

    Rated 5 out of 5 stars

    Surface Pro replacement cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to quickly find and replace my cord. Works as well as the original except for not having the USB port which I hardly ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Basic Charger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, basic charger. Seems like it will last!

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Good Power Cord for Microsoft Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord I had was damaged so I bought this one to replace it. It works like a chrm.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Charger. I was looking for a cheap replacement and found this…it has worked good for us.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Happy i went with the OEM version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked perfectly for my device. I am happy I went with the OEM version to ensure that my device does not get damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement charger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Glad it was in stock I was needing it as broke my original charger.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It works as intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. I got a great deal on two of these so I can keep a charger packed for trips and for one gore the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More compact that original block charger, though lacking the extra USB input. I like how the plug prints fold back.

    I would recommend this to a friend
  • Cons mentioned:
    Usb port

    Rated 4 out of 5 stars

    Usb port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for a replacement power cord. It doesn't have the usb port like the original did.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Charger Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves as a great alternative cheaper replacement for the surface laptop. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LegalUser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LegalUser It is a good product. It was easy to install. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but has some hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is the cheapest trustworthy one we could find, and it functions exactly how it's supposed to. However, the plug is quite chunky so you can expect it to block other outlets on either the wall or power strip, and the wire is pretty short in comparison to the original power adaptor that comes with the laptop. If you're looking to not break the bank on a new plug that's trustworthy and won't break, this one is for you. If you're looking for more convenience, you might want to spend a bit more money on a longer wire with the block located elsewhere on the wire.

    I would recommend this to a friend
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