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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 818 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Surface 24W Power Supply's compatibility, affordable price, and reliable performance. Many appreciate its compact size and portability, finding it convenient for travel and everyday use. Some users noted that the cord could be longer, and a few mentioned the lack of a USB port as a drawback. Overall, the positive feedback on functionality and value outweighs the minor criticisms of design and accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 818 reviews
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have one as an extra or for traveling, which is the reason why I purchased it and that way I’m not disconnecting from wall to travel. I just have to it has brought in so much convenience to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little gem is a lifesaver! Compact and easily stays in my backpack. This way I’m never without my charger again!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for second charger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a more portable charger to take around instead of the original charger that came with my surface laptop. This is lighter weight and does the same job!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Surface Laptop 2 and it works great. Charges a little slowly but for the price that's fine.

    I would recommend this to a friend
  • Cons mentioned:
    Usb port

    Rated 3 out of 5 stars

    Works great but description is wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start this does work well and the magnet is much stronger than generic brands i have tried and i am much happier with this. However, the description says it has a 2 device design and therefore has another usb port for charging a different device. Just be aware that this DOES NOT have a 2nd usb port it only charges a surface product and that is it. THIS IS FOR ONE PRODUCT AT A TIME ONLY. But still it does the job better than generics i have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great backup and light

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have .great to keep in backpack. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely works. Cant believe this type of power supply doesn't have an after market adapter of some sort (USB C maybe?) but here we are in 2023 and this the lame power connection from Microsoft. Yes, this works. Yes I bought one 3 years ago. Yes, I plan on buying this again in 3 years.

    I would recommend this to a friend
  • Cons mentioned:
    Usb port

    Rated 3 out of 5 stars

    no usb port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a fine power supply but there is no USB port on this adapter - not sure why they claim there is - maybe because on the adapter with the laptop there is a usb port so perhaps they just copied the description without actually knowing what the product contained.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple chargers around my home and work space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy! Item arrived as promised, next day, and worked perfectly. I was on the road and left my Surface Pro charge cable at home. This cable is not quite as fast as the more powerful cable that comes with the Surface Pro however, it works beautifully and it saved my business trip! This is a solid light weight "Plan B" charge adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was traveling and I forgot my original charger at home. This was an inexpensive option that allowed me to remain productive while I was away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power supply is an excellent. I bought it to replace the original unit and it performed flawlessly. Buy it if you need a replacement for your surface power supply

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It charges me up...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well not me, but my surface... It does what it is supposed to, allowing me to charge system in a different location than provided cable, should I choose to do so...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extra charger for my father's Microsoft Surface. Works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I left my charger at work which is 45 minutes away. I was working from home and facing a battery that wouldn't last until I returned. I ordered this online for pickup and had it within 2 hours. It works just like the one at my office. Now I'm never without a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface pro 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent. No complains about it I would definitely recommend this product to my friends and anyone I come across on social media

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick replacement on my way out of town. Worked exactly as expected. Saved my job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Saved the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the surface but had lost the charger. This charger saved the day and allowed us to continue to enjoy the surface. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Worked Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We forgot our charger for our Surface Pro while on vacation and this worked great for us. It is exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great availability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord itself is very sensitive and must be replaced occasionally, and this replacement was inexpensive.

    I would recommend this to a friend
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