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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3149 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its overall performance, compatibility, charging speed, and ease of use. Many appreciate the cord length. Some customers express concerns about the price, heat, design, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,149 reviews
  • Rated 4 out of 5 stars

    Works well when it works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well when its plugged it, as a laptop charger should. It's very easy to plug in and the magnet is nice as I don't have to worry about the wire getting caught on anything. However, the magnet could be a little stronger. It really unplugs from the laptop a little too easy. I have to be cautious when holding my laptop when it's charging, or the charger will just disconnect from the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger charges fast. A bit expensive but can always get the lower wattage version but not usually instock.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Worked perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for the surface laptop. I was surprised that the original cord stopped working after less than a year. But the replacement one is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    needed replacement cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just fine just what i needed. original cord wore out and this looks/feels just the same. hope it lasts

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Surface pro Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Rapidly charge my surface pro. Was able to find it in the store in Microsoft section of Best Buy. Great selection from different wattage ranges. Best Buy is one of my favorite stores for my electronics

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 5 out of 5 stars

    Replaced my Surface Pro wall charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement wall charger for my surface pro. The original had problems with the connection to the device. So glad my local Best Buy had one in stock. Works like new. In retrospect, MS needs to redesign the connector, if it loses connectivity then your laptop is DOA and all contents are inaccessible - no USB port power backup. Not a good design. But, my local Best Buy saved the day for me. Thanks!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet was not charging using the fast charge cable so I purchased this one. Not sure if a fluke or not, but it worked after a few minutes of charge. Not happy about the price since I already had to replace the charger for this MS Surface pro but it was a necessary purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for airline travel with Laptop Studio 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an airline friendly power adapter for my Laptop Studio 2. The higher wattage of the adapter that comes with the LS2 overloads most airline plugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement power supply for my Surface Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Kinda expensive compared to other stores and brands but it works really well and haven’t had any trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent OEM Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, Do not waste money on non-oem charger. You always get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Much improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my surface pro 3 due to issues with the previous charger. The new charger works much better and my surface pro no longer gets hot when charging.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance

    Rated 5 out of 5 stars

    Charges quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd charger. Not because of any problems, my dog just likes to chew on everything. It works great. Charges quickly. Lightweight and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Surface Pro 7 Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well and charges my Surface Pro at a reasonable pace and has a good length for its cord. However, this is my third charger. I use my Surface Pro for work, so I use my charger everyday. Their lifespan is one to two years which is shorter than I would like as it costs a good chunk to keep buying one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of course new is best, the old one lasted only 13 months...

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Surface Power Supply

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power supply does the job as well as the one it is replacing. However--the Best Buy price for the power supply was way too high--about 1/3 of the cost of the computer that it is servicing! Thankfully--my employer is covering the cost of the power supply--so it's not coming out of my pocket. In any case--while expensive--the power supply does the job that it was designed to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Surface charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like the original also had a USB port to charge other devices

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Expensive, but I hesitate to use the knockoffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking of buying the more generic brand with the same features (65 Watts/15Volts/4Amps)--don't know how 15X4=65, but the point is that I was ready to order an exact knockoff until I read those reviews. Not buying the original Microsoft charger puts you at risk of destroying the 2in1. The extra expense of the Microsoft brand is your insurance instead of risking destroying your computer. This one works great, charges fast. Recommendation is to let it go below 1/2 charge at least once/month and don't keep it always plugged in.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I mean, it's a power cord, it powered computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! I'm glad I could actually GO INSIDE the store to buy what i needed instead of risking buying something from Amazon and it not working. It was a bit pricey but hey, I didn't need to buy a new laptop...

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect replacement cord for my SurfacePro 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the cord I left at home, and now it travels with me everywhere. Compact and light. Priced higher than expected but I am really glad Best Buy carries this item.

    I would recommend this to a friend
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