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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3121 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its compatibility with Surface devices, fast charging capabilities, and portability. It is seen as a reliable replacement for the original charger and works as expected. However, some customers express concerns about its high price and potential fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,121 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well now. However, I got a replacement from Best Buy before and got to smoking while I was in a meeting so I am not sure it was just a faulty one or not. No complaints thus far for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Always buy Microsoft's brand.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord has held up great. I travel frequently and it has not failed or faltered. Offbrand products just do not hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Power supply replacement

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left town on a business trip forgetting my laptop charger. I could buy a cheap knock off from Amazon, but, thankfully, Best Buy had a stock replacement of the actual Microsoft unit. Now I have one in my business to go kit. It is fast and I know up to specs.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fast and is magnetic, easy to store. Good length for cables.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger because my old one frayed and stopped working and I needed a replacement in a pinch, still currently working and works better than the old one by a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, It charges my laptop and phone quickly, is compact for easy travel, and the build quality feels solid. The price is reasonable for its performance. Highly recommended for anyone needing a reliable, versatile charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "The dog ate it"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new puppy that has not learned yet that you should not chew on things that do not belong to her. I woke up one morning to find my charger cord chewed through. My laptop was dead and I had a major project that had yet to be saved to the cloud. I was in a panic but was able to order a replacement online and charge the laptop in time to complete the project. I love that you can either order things to be delivered or have the item picked up at a local store for emergency "my dog ate it" situations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product holds up well. My previous charger got beat up, thrown around, stepped on and everything in between and held up well.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me the day when my charger finally gave out after 5 years. Fast charging!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance

    Rated 5 out of 5 stars

    Windows surface charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boigjt 2 of these and they work great. Quick chwrging. Study. And very slim feel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    expensive but no choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no need to pay premium for technology... apple and Microsoft with the surface line make their items specifically non-standard so once you but their equipment you are 'force' to buy their parts. but generally they make their parts feel nicer and of higher quality... perception is reality I guess. last time I check reality is reality but these are the time we live in... for a simple charger $90+... ouch. got the part out of the box and it work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Solid Power Supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A standard 65W Power Supply. It is light weight and easy to grip. The two regular plugs stay put. The narrow plug into the computer pulls away nicely so that no damage is done to the plug or to the computer. This is a good quality for a highly trafficked plug.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Buy the real deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to this charger you need to buy the real thing. I have bought knock offs on Amazon and they get so hot and do not charge well. The connection of this charger is superior to any other knock off. It has a consistent connection and charges fast and does not get hot.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Cord length

    Rated 5 out of 5 stars

    Solves charging issues with original purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord connection to the block apparently became broken from 2 years + of use and rapping around the charge block for storage. This was the same problem many other reviewers expressed with their MS Pro. I had the same issue with a Dell laptop charger; so it appears to be related to the similar design for laptop charges. The new MS charger cord is longer and more convenient. The new MS charger block and cord solved the issue of intermittent charging. Plus, the PC connection now lights on both sides of the connection for the user to see when the laptop is opened or closed. Price was reasonable and Best Buy priced matched, so I got the unit for 5% - 07% less that the price listed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for many months. Would buy again if one was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to pack. However, the magnet twists off fairly easily if you aren’t careful. Wish there was another design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old cord wasn’t working anymore. Was able to buy this one from Best Buy and it works absolutely great! So pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure, fast , don’t overheat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works perfectly and does exactly what I needed. It feels sturdy, connects securely, and charges my device quickly without overheating. The cable length is convenient, and the overall build quality seems reliable. Definitely a great replacement for my original charger—highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect replacement for 1st Gen Surface Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace the original 48W power supply that came with my Microsoft Surface laptop (1st generation) after one of my kids sucked up the cord in the vacuum cleaner and destroyed the end that magnetically plugs to the laptop. This replacement is 65W, so has more power to charge faster, and is perfectly compatible with my first gen Surface Laptop. Only complaint is that it's a little pricey for just being a power charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem. Still works after years of using it.

    I would recommend this to a friend
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