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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3153 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its overall performance, compatibility, charging speed, and ease of use. Many appreciate the cord length. Some customers express concerns about the price, heat, design, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,153 reviews
  • Pros mentioned:
    Charging speed, Overall performance

    Rated 5 out of 5 stars

    Works for Surface Book 2!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my kitten chewed through the cord on my original charger, I went on the hunt for a replacement. There was nowhere that specifically mentioned Surface Book 2 as being compatible, so I went with this one in the hope that it would work and it did! Seems to charge at the same rate as my original one and it's holding up fine. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    The perfect charging cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord is fast-charging, powerful, and has a USB port for extra charging support. The sales team at Best Buy was very helpful in helping me find a charger for my Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great! Charge fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! I ordered this one to replace the one I lost, found it later. But both works great and in good condition. Decided to put one in the house and one in my car for commuting to school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Gets hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Can feel hot when in use, but cools off quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Easy fix

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface wasn't charging properly and I was so worried that it was the computer but when I got this replacement charger that did the trick and now charges with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length

    Rated 4 out of 5 stars

    Second charger after 3 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, sleek Microsoft surface charger. Nice magnetic connector, comfortable length, not too confident about the copper tips that for ruined on my first charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must for your surface pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can have occasional glitches. We did have one that malfunctioned however Best Buy graciously replaced it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Power Supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician at Best Buy diagnosed my computer as having a bad charger and recommended this charger. It works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this so I can have a back up for my surface and it worked great! It Charges really quickly and is serving its purpose. Worth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger worked great for my laptop. Thanks much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charger Rating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came out perfect, no problem with it since i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge is just as the original and works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected. Not cheap but required for the computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly. I will buy it again. The price was cheaper than tjhe original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger that came with the laptop got left in a hotel. I found this one on Best Buy. I think it works better than the original!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power supply charger for my microsoft surface worked great! I was not able to purchase at staples so i was glad best buy had the product where i needed this for work purposes and was stuck without the power cord. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for an important Zoom class and they had it in stock for same day pick up and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Always buy Microsoft's brand.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord has held up great. I travel frequently and it has not failed or faltered. Offbrand products just do not hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power Supply is great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power Supply works great! Continual power support!

    I would recommend this to a friend
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