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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Surface 65W Power Supply for its compatibility with Surface devices, fast charging capabilities, and portability. It is seen as a reliable replacement for the original charger and works as expected. However, some customers express concerns about its high price and potential fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,132 reviews
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect replacement for 1st Gen Surface Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace the original 48W power supply that came with my Microsoft Surface laptop (1st generation) after one of my kids sucked up the cord in the vacuum cleaner and destroyed the end that magnetically plugs to the laptop. This replacement is 65W, so has more power to charge faster, and is perfectly compatible with my first gen Surface Laptop. Only complaint is that it's a little pricey for just being a power charger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to pack. However, the magnet twists off fairly easily if you aren’t careful. Wish there was another design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old cord wasn’t working anymore. Was able to buy this one from Best Buy and it works absolutely great! So pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for many months. Would buy again if one was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure, fast , don’t overheat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works perfectly and does exactly what I needed. It feels sturdy, connects securely, and charges my device quickly without overheating. The cable length is convenient, and the overall build quality seems reliable. Definitely a great replacement for my original charger—highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem. Still works after years of using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Came in clutch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preowned but works perfect no complaint's here thank you to the store for coming in clutch

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Fast charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. Fast charge And not bulky Doesn’t feel cheap. Feels like really good quality

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Magnetic Connection most reliable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnetic power connects to my Surface easily. Power cord is reliable and provides a full charge to my Surface in a short time recharge. Connective magnetic pins do the magic. This is the only real charger to rely upon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made my Microsoft Surface purchase outstanding. The staff was helpful, checkout was smooth, and the device works perfectly. I truly appreciate the excellent customer service here.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Fast charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges very fast. Works with Microsoft Surface tablet

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft power plug for Surface devices is compact, lightweight, and does the job well. It charges quickly and reliably, and I appreciate the magnetic connector — it snaps into place easily and pulls out safely if tripped over, which is great for preventing accidents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just like it should. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for what I needed it for, albeit a bit too pricy, paying for the name brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Surface Charger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good. Charges well. Had issues with other chargers, when bought in Amazon. Best Buy has good product and no issues after that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it works great. It works the same as the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Unlike previous two puchases of "cheapest" compatible charges from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the Surface power cord. It is an authentic microsoft product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than USB-C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power cord. The magnetic connection is useful in our house with dogs. Saved the laptop a couple of times when the cord was tangled up with the pets.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Power Supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charge; LED light lets you know power is flowing to tablet for charging. Pricey.

    I would recommend this to a friend
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