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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 676 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Surface Bluetooth Optical Ambidextrous Mouse for its ease of use, Bluetooth connectivity, and comfortable design. Many appreciate the long battery life and the mouse's pleasant size and weight. However, some users experienced occasional connection problems. A few also reported issues with the scroll wheel's smoothness and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 676 reviews
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Quality Construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is well made, nicely matches the Microsoft Modern Keyboard. It is Bluetooth and works without issue itself; sometimes Windows 10 does lose association with the installed Bluetooth driver causing all Bluetooth devices to loose connection but this is not a flaw of the mouse itself.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to leave this review. We hope you continue to enjoy the mouse! The Bluetooth behavior you are describing is not what we would expect of the product or technology. To address this, take a look at this Windows 10 Bluetooth troubleshooting guide: https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems-faq.

      Hope this helps!

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Honestly just a mouse to finish my Surface setup..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly just a mouse that is purchased to match your preexisting Surface setup. The lack of dedicated back and forward buttons, something I have grown accustomed to is a little jarring. It has the same premium feel as the keyboard and Surface Book. The mouse has the same reliability as I have come to expect from Microsoft technology. I really enjoy the minimalist aesthetic, but the lack of functionality leaves me wanting more. I would recommend to a friend only if they were a completionist and just had to have it to finish their setup, like I did. But, if you want a mouse with a lot of bells and whistles, this is not the mouse. For my purposes however, it is excellent!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick to respond, easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, quick to respond. Nice looking mouse with good feel in the hand.

    I would recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 5 out of 5 stars

    Fits palm nicely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the wheel leaves something to be desired. I like the feel of the mouse body over the feel of the Arc Mouse. My thumb tends to get lost in the void under the Arc Mouse. This mouse would be perfect if the wheel was wider and/or was made out of rubber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Surface Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues with Surface products. The price is expensive so if you don't need it, you can get a basic mouse, but the feel of the mouse works great with my Surface keyboard. If you can stomach the fact you're paying almost $25.00 more for a mouse, then it's worth your buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use on any surface. Everything that I've purchased at Best Buy has been of good quality and will continue to shop with them.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Pairs well with Surface Pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Microsoft Surface Pro 4. Pairs easily. I read reviews that other mouse devices had issues with the Surface. This was does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply great. Super nice. Durable, light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Surface Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my mouse 4/10/20 and I was really impressed with the wireless capability and it was easy to program as well. The mouse is sleek and works excellent with the Microsoft Surface Pro. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comfortable and responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice comfortable mouse that was easy to pair. One small gripe is that it goes in to power save fairly quickly, and has a moment of delay before it starts responding the next time you move it. Otherwise it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    excellent response, good ergonomics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a larger more vertical style mouse but that's hard to travel with. The arc mouse is hard for me to grip without having to position my hand uncomfortably so this is a good in-between option. The response and battery life have been excellent as well as speed to connect from power up and sleep.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andy,

      Thank you for leaving a a review! we read each and every review that comes in, and it's great to hear that you have been enjoying your Surface mouse.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Comfortable Surface Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Mouse is very comfortable in the hand. At first I was not going to get one as I use an IR mouse with my other computers. But since the Surface only has 1 USB port, I wanted to keep it available for other devices. The Bluetooth mouse works great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for giving the Surface Mouse a whirl! This Bluetooth tool, is definitely a more convenient option to keep your USB port free for other connections. We're glad it's working for you! If you should ever need more options for USB connectivity, we also offer our customers the Surface Dock, which is a fantastic solution to adding more ports to your Surface device. The Surface dock includes a Gigabit Ethernet port, 4 USB 3.0 ports, 3.5mm audio line and 2 Mini DisplayPort inputs. Check it out from Best Buy here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Shape

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Connects easily and the shape feels great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bluemouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and use. My father is no tech expert and was able to set it up without much help.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect for the Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried them all: the Wedge, the Ultra Thin, the Arc, and several other Microsoft and Logitech versions as well - in both Bluetooth and dongle receiver styles. They've all fallen short in one respect or another... except this one. Perfect!!! Microsoft finally got it right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and convenient, especially with the fact that you dont need an adapter to connect to my Surface Book 2, and the connection is seamless and instantaneous. Overall a very good mouse that is great with my Surface Book 2.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great...and Stays Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the sleek/slim mouse that's often seen with the MS Surface Book 2, however, it works flawlessly...and isn't at all temperamental. I don't have to worry if it is going to work or stay connected...it just does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless mouse for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP laptop for my wife for Christmas and purchased this mouse to go with it. It syncs up easily and it is comfortable in your hand. It's size is perfect and fits easily in a small bag, bookbag or briefcase. The price was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and lite easy storage and travel. Definitely better than all the old school ones.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for what it's capable of doing. I actually consider it a Smart Mouse. I love the preset options that's available when pressing the buttons. The mouse also has a slick / clean feel to it as well.

    I would recommend this to a friend