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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 297 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the Surface Book's excellent performance, ease of use, and impressive battery life as significant strengths. Its versatility as both a laptop and tablet, along with its lightweight design, also receive considerable praise. However, some customers express concerns about the product's price and the relatively small screen size. A few users also note issues with the hinge and occasional fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 297 reviews
  • Rated 5 out of 5 stars

    Tablet and laptop in one - perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface book has been the best replacement for my old lenovo laptop. I've used both the tablet and the laptop functionality in multiple instances, working in an open-space environment, going from meeting to meeting, and moving between writing, analyzing data and doing presentations to small groups. The visual display is great, and the opportunity to mark up documents and drawings in real time in a group has been spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very impressive PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think that Mac was the way to go for a laptop, but this PC is my new favorite machine!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this machine for software engineering and for moderate gaming, it works great for both.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it primarily for my artist wife to use while she is away from her desktop. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop for business use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the features and will learn more about them as I take the time to explore all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is a tablet with a little more heft perfect for people that travel a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my surface book. Runs great, decent speed. Only thing keeping from a 5 star was that the battery dies pretty quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine to use as my laptop for graduate school, and so far, I have really enjoyed the surface book experience. Having the ability to detach the screen is very neat, even if it isn't a feature that I use very frequently. The feel of the keyboard and touchpad is very nice, and the build quality seems exceptional. Two USB ports isn't much, but I bought a USB splitter with an ethernet port, and I haven't been wanting since. Overall, a quality product, but an expensive one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best, fast laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop very much. It is fast, and can keep with up all my multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my new computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suits all my Interior Design program needs. Better than my old computer on many levels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, easy to use, beautiful resolution, love the touch screen, love the pen, great keyboard. good appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet

    Rated 5 out of 5 stars

    Great 2-in-1 machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything is advertised to do. Is a nice PC and a great tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and capable of so much more that I don't know I need yet

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 2 out of 5 stars

    Lacking Durability and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial interactions were amazing. I was in love with this laptop. However, after using it for a week, I discovered that there are frequent CPU hangs where everything drags to a crawl and the mouse lags 2-3 seconds behind. (Task Manager always shows almost no CPU or Mem usage.) Each time, only a reboot resolves. After having it only 45 days, one of the touch screen panels went out. Luckily Best Buy let me swap it out since I was in the return period, but I've continued to have CPU hangs on my second laptop and I've unknowingly scratched up the top cover which may as well be covered in latex paint. Additionally, the fulcrum hinge frequently pinches my fingers when I'm walking around with it, and it now seems loose and shakes back and forward. The power cord is super cheap and not very durable, considering the price of this laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, fast and reliable. I'm very happy with the performance and size as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutly love this laptop/tablet. Very versatile and perfect for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast computer, excellent tech features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. There are good tech features and the computer is really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Computer/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Book. Its everything I need for my mobile business.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very compatible machine for design software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine for our use in Real Estate and design requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for on the go. Graphics are excellent. Would buy again.

    I would recommend this to a friend