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Customer Ratings & Reviews

Your price for this item is $1,424.99
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Customer reviews

Rating 4.7 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's ease of use, long battery life, and strong performance. They also appreciate its versatility as a tablet and its lightweight design. While some find the price high, many highlight the device's positive attributes outweighing this cost. The occasional heat issue is noted, but generally considered manageable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 759 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer/tablet for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Book is a very versatile and functional computer. The ability to make it a tablet makes the computer very easy to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and elegant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft surface line of laptops is clean and elegant. Would be difficult to do future upgrades to so buy with the best hardware already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't sure if i would like this laptop because i was debating between this product and a mac. It has proven to be just what i needed. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay.. I can live with it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note... I am basically a dell shop with latitude laptops as my standard. But I like to keep my options open for other avenues of hardware. The Surface Book isn't a bad setup if you buy it right. the laptop/tablet setup is handy, and is particularly useful to on the go people that like tablets more so than laptops. You can but it and setup a docking station and that makes the system complete. It's an expensive latitude way to go, but it does have niche for some of the employees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient laptop, the Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop because it was convenient and detachable, especially when my arthritic hands act-up and its light weight which makes it easy to carry

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mimi,

      We are thrilled that you are utilizing different modes for this powerful machine. Thanks for the great review!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tablet and laptop in one. Very easy to use. No issues. Setup was extremely easy the computer walked you through every step.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Great computer for work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for me. It is a useful laptop for drafting, but then converts to a tablet for presentations. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own he first Surface Pro and decided to get something new. This Surface Book 2 is very easy to use and very fast! I would highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been exactly what I was looking for and has exceeded my expectation. Very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is in college and we amazed by how easy it is to use and allll the amazing things it does. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My most favorite computer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as my doctorate program computer! It's living strong and hard by my side. By far the best computer I've owned :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy and Thin with a big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the size and functionality! It's nice that it works like a computer with the flexibility of a tablet. Battery life has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It’s fast & slim, but tough. Its heavier than it looks & kind of small for my tastes (I have rather long fingers) but others say it’s the perfect size for them. All in all I do not regret the buy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this device. Extremely user friendly, versatile and the detachable screen in tablet mode makes field work simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to breakaway from the Macs and read the reviews on this. So glad I purchased this. User friendly and does everything imaginable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service started in DC, when my laptop broke down. I got thoughtful, accurate diagnosis for no charge. I would have bought a replacement there, but they did not have what I wanted. 3 days later in Pittsburgh, I got the same good, knowledgeable service and I am typing on the laptop I bought there. THEN they transferred all my data to the new computer and - 10 days later when replacement parts I ordered arrived - installed them. Perhaps it was a mistake, but they did not charge me for installing the replacement parts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a graduate student and just started my school and this laptop is great for all my school projects ..it’s very easy to use not complicated

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs so well! It’s super quick and efficient! It’s great for a college student since you can write your notes or type them as needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to carry your laptop for business, this one is perfect because it is so lightweight. It does everything I need and a whole lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has done everything I could imagine. great quality screen. fast. touch screen is accurate! great for faster editing time.

    I would recommend this to a friend