Customer Ratings & Reviews
- Model:
- HMW-00001
- SKU:
- 6145604
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's ease of use, long battery life, and strong performance. They also appreciate its versatility as a tablet and its lightweight design. While some find the price high, many highlight the device's positive attributes outweighing this cost. The occasional heat issue is noted, but generally considered manageable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the SurfaceBook 2. Does everything I need, is compact and fast!
I would recommend this to a friend - Pros mentioned:Ease of use
This is a great laptop with great features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a powerful machine with the versatility to act like a tablet
I would recommend this to a friend - Pros mentioned:Ease of use
Great tablet and laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift to my brother. He loves it as it can be used as laptop or laptop
I would recommend this to a friend Good versatile laptop for home office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this surface with a mobile office function in mind. I have docking station setup at home and in the office and this works fine. As a laptop it is somewhat heavier than I would like and as fitted with the keyboard I tend not to disconnect and use as a tablet. I guess these are my preferences and so are my limitationsi impose as much as they are criticisms of the hardware. Overall I am satisfied with the product and it fits the purposes I bought it for.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for giving us some insight on how you use your Surface Book 2. It sounds like you have a great set-up both at home and in the office personalized to your style. We appreciate the feedback you have provided us, since we are always striving to better our products for our customers. Welcome to the Surface family!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Awesome Tablet/PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Surface and the best by far. I use it for work and home with no issues.
I would recommend this to a friend - Pros mentioned:Speed
Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a terrific computer! Very pleased with applications and speed.
I would recommend this to a friend - Pros mentioned:Ease of use
Great student computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to transport, sits better than old surface. Fits nicely in a backpack.
I would recommend this to a friend - Pros mentioned:Ease of use
Very Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Was torn between laptop and separate tablet but this fits the bill for both!
I would recommend this to a friend - Pros mentioned:Speed
Excellent! Light and functional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this laptop. I use it for work and school...it is fast and reliable. Love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great laptop/tablet for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son likes that he can use it as a laptop or a tablet. Easy to put in backback.
I would recommend this to a friend Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight laptop with streamlined design. Flexible device for all of my needs.
I would recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome. Very user friendly. Easy set up. Color is just what I wanted.
I would recommend this to a friend - Pros mentioned:Speed
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly! I love the touch screen and tablet feature and is very fast.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent for University
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taking notes in class is fun with this device! —huge help while studying
I would recommend this to a friend - Pros mentioned:Battery life
Nice laptop and tablet in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for home and traveling. Battery life is very long when using it as a laptop, When in tablet mode it worked for a good 8 hours straight.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear our battery power has exceeded your expectations! We're always striving to impress our customers with fantastic features that you can use anywhere, whether you are at home, or on the go. Thanks for the recognition!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
Solid laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, light workhorse, good screen and keyboard touch. Overall battery life good but disappointed in tablet battery life when separated.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for leaving a review about your experience with Surface Book 2. We're glad you are enjoying your new Surface device overall, and would love to help with the battery life difficulties you've described. First, we recommend checking out this link here on troubleshooting the battery of your Surface Book 2: https://support.microsoft.com/en-us/help/4023536.
If you continue to experience the same problems with your Surface Book 2 after trying to troubleshoot, please feel free to reach out to our support team here: https://aka.ms/AA4rbq6.
We genuinely hope this helps.
Best,
Heather
Surface Customer Care
- Cons mentioned:Price
Great laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey, but worth every penny. Love this laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value and better than a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, portable, great for a college student- better value than Apple
I would recommend this to a friend Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was weary because I am a diehard Mac fan, I love this computer so much. I love how the screen detaches and you can reattach in another direction. Also is very compatable with Microsoft office--I love it for one note. Also the screen itself is amazing. This computer is worth all the money, would buy a million times over. I am now a Microsoft girl!
I would recommend this to a friend- Pros mentioned:Speed
Awesome product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the new device and am enjoying the incredible speed!!!
I would recommend this to a friend