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Customer Ratings & Reviews

Your price for this item is $1,424.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's ease of use, long battery life, and strong performance. They also appreciate its versatility as a tablet and its lightweight design. While some find the price high, many highlight the device's positive attributes outweighing this cost. The occasional heat issue is noted, but generally considered manageable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 759 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent buy, a little high price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Birthday gift for my husband. He loves it, so fast and user friendly. Awesome feature, face recognition in order to log on..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Book 2 is a beautiful and very functional laptop/tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer so far! The best feature is the detachable tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for college and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer seems like a perfect choice. lightweight and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great school computer, powerful and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer I’m using it for school and it’s absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough power, battery and practicality to become a primary driver.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop for Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build, Great Speed. Very suitable for moderate to light heavy usage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an employee that is walking the plant with it, works great for our needs, powerful but light enough to be an all-day carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one on sale. Great build quality. The hinges aren't too loose. The magnets are really strong. Love the tablet feature I can just take it easily on my bed and the surface pen is useful with the tablet feature also. Overall this is a great laptop. It's just kind of expensive for the higher speced models. But if they're on sale and you had the money I'd say go for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for taking the time to leave a review! It sounds like the build quality of the Surface Book 2 has been a huge plus to you, and we have passed that information along to our team. We hope you continue to enjoy your device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Much better than an Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a laptop or tablet. Much easier to use the my wife's iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in real estate and the tablet laptop combo comes in handy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever owned. Love the connectivity and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Surface book 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product does everything I need when I need it and tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade from laptop/ipad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Toshiba Laptop and a 2nd generation (smaller) iPad so I figured it was time for an upgrade. I absolutely love my Surface Book 2 and I use it for for work and for browsing at home. The detachable screen makes it easy to continue browsing without lugging a heavy laptop around, but without losing the large screen size which you do with the iPad! Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great All Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for every use. Very versatile for field and office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great work computer, lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is full service and compact, lightweight and can carry it on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my surface notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for a laptop, easy to set up. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best convertible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best portable/convertible laptop you can get in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use at college. I am very pleased with it. I use the surface pro pen to take notes in class. I use the voice recorder to record classes. Since it is windows based, it runs full versions of Microsoft Word, Excel, and Power Point. This means class assignments don't have formatting errors. The only down side is batter life is short when used as a tablet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you've been loving your Surface Book 2! We think it sounds like a perfect fit for you so far, especially with your classes and being able to take notes! Thanks for taking some time out of your day to fill us in on your thoughts.

      Kindly,

      Victoria
      Surface Customer Care Microsoft