Customer Ratings & Reviews
- Model:
- HMW-00001
- SKU:
- 6145604
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's ease of use, long battery life, and strong performance. They also appreciate its versatility as a tablet and its lightweight design. While some find the price high, many highlight the device's positive attributes outweighing this cost. The occasional heat issue is noted, but generally considered manageable.
This summary was generated by AI based on customer reviews.
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this for my bday and absolutely love it. It's light weight and very professional looking. So far easy to use.
I would recommend this to a friendBest
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best 2in1 laptops with great cameras for video calls and capturing pictures on it.
I would recommend this to a friendLove all the Surface products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from Surface Pro 4 to the Surface Book. Not traveling as much, love the keyboard and the landscape of the screen.
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my surface pro.... it fits perfect with my school work... just what I neeeded... and u have to purchase the mouse too
I would recommend this to a friendSlim and powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We was undecided to get this laptop, after we used the first days, we don’t used our desktop at all this is just great
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop I've purchased for business to date. It's lightweight, intuitive and has everything that I need.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled your Surface Book 2 is helping you accomplish more! Thanks for calling out some of your favorite features including its lightweight versatile design.
Kindly,
Jessica
Surface Customer Care
Does Exactly What I Need It To Do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft did their research and delivered a great piece of technology that fits into my family’s everyday needs.
I would recommend this to a friendLOVE LOVE LOVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband and it is amazing! He loves it and is always showing me the incredible things it can do.
I would recommend this to a friendLove it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great multi tasking device and clearly a Microsoft delivers a product that competes with apple devices.
I would recommend this to a friendVery easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality & lots of advanced features. Love the removable screen/tablet feature & pen. Good for presentations.
I would recommend this to a friendNice product and software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not necessarily the easiest to navigate when setting up if you're not use to windows 10. Plus some of the steps don't seem to jive. Would be nice for some more help topics when setting computer up.
I would recommend this to a friendMy Daughter Loves It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter who is in her second year of college and she loves it. In her opinion it is amazing . :-)
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged this for macbook pro! Best decision ever! So many features and functions that I can actually use!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for deciding to give Surface Book 2 a try! We're delighted you're loving all the features this powerfully versatile machine has to offer. We know transitioning between operating systems can be quite a large task, and we're here to help. Check out these handy tips and tricks for switching operating systems: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Cheers,
Jessica
Surface Customer Care
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great interface- works well in tablet and as notebook. Transitioning from MacBook Pro, and microsoft nailed it.
I would recommend this to a friendA great versatile laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all it is a great product, my only complaint is the weight of the screen compared to the keyboard. The item is top heavy and feels awkward compared to other laptops.
I would recommend this to a friendLoved it so much for me, I bought one for my sis
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She loves her surface, especially next to Macbook owners who paid the same amount for less features!
I would recommend this to a friendNice camera and very convenient to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time having Microsoft laptop. It’s absolutely worth it to have such a quality product.
I would recommend this to a friendI really like the features of this laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this laptop and it's features. Get a stylus with it!
I would recommend this to a friendGreat for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was recommended for a college student from your bestbuy employees and my girlfriend loves it.
I would recommend this to a friendVery nice, totally different than a Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is fun, and I enjoy the touch screen and the ability to use the pen. A real different laptop. I owned a Mac
I would recommend this to a friend