Customer Ratings & Reviews
- Model:
- HMW-00001
- SKU:
- 6145604
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Surface Book 2's ease of use, long battery life, and strong performance. They also appreciate its versatility as a tablet and its lightweight design. While some find the price high, many highlight the device's positive attributes outweighing this cost. The occasional heat issue is noted, but generally considered manageable.
This summary was generated by AI based on customer reviews.
Great for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this computer and I know already im gonna love it!
I would recommend this to a friendPerfect technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great it works perfectly and it’s great quality.
I would recommend this to a friendlaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a awesome laptop , it has all the bells and whistles
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, it's really unique and works well. No complaints
I would recommend this to a friendIssues with keyboard dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with the tablet portion of the computer showing as detached from the keyboard dock while it was still attached. The system would keep popping up alerts that the tablet was attached and detached, and back and forth repeatedly. Other than that, the laptop was great. Not sure if that was just an issue with mine or an issue with the product, but if it hadn't had that problem it would have been great.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know about your experience with the Surface Book 2. We appreciate you taking the time to let us know what's been going on, and we're here to help. From what you are describing, it sounds like your keyboard connectivity issues could be solved by simply cleaning your device for optimal connection. To learn how to properly care for your device, as well as troubleshoot any other possible ways to help with connectivity, we urge you to visit our support page here: https://support.microsoft.com/en-us/help/4023472/surface-troubleshoot-your-surface-book.
We're glad to know that other than this, your device has been a great tool for you.
Kind regards,
Jessica
Surface Customer Care
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Response Great. Information informative. Respectful of my time.
I would recommend this to a friendGreat laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Even better tablet. Great for the price
I would recommend this to a friendExcellent for My High Schooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Capable of using it in school and home for school work.
I would recommend this to a friendlove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it. i'm old school so I miss a mouse but otherwise love it
I would recommend this to a friendAmazing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft surface is a powerful and dynamic machine.
I would recommend this to a friendLike how this works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is like having a small laptop without the weight
I would recommend this to a friendgreat compture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Microsoft book 2 the still good i do recommended
I would recommend this to a friendThe product was great it works well and useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for school and for work useful very well
I would recommend this to a friendExcellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight great screen the two in one ability is awesome
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and has everything I need. Highly recommend
I would recommend this to a friendReally good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is really good for students and for everyone.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product, it’s so easy to use.
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. Sleek, fast and easy to use.
I would recommend this to a friendGreat for Students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully and is great for a student on the go
I would recommend this to a friendOverrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer in the 3. Weeks that I used it was disappointing. THE As a laptop It offers a lot . As a tablet. It is really lacking unless you are using it to draw or a shot presentation. Felt that the charge was half of what it claims to have. touchpad is a touchy and not smooth. Touchscreen I felt was hit and miss on games. Did not like brightness levels. Speaker were adequate.
No, I would not recommend this to a friend