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Customer Ratings & Reviews

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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 759 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's ease of use, long battery life, and strong performance. They also appreciate its versatility as a tablet and its lightweight design. While some find the price high, many highlight the device's positive attributes outweighing this cost. The occasional heat issue is noted, but generally considered manageable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 759 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned. So intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome and the staff was even better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Definitely get the stylus to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer, I bought it for a architecture student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is nice due to it's ease of typing and the ability to be portable for Business, Sales, and Personal Use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order was fast and had my ink. I order all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these for the office, we love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Andrew very knowledgeable to teach me Mac vs PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and flexible. Great experience. Microsoft has been innovating at a faster pace than Apple Mac Pro. All good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connection to internet. I Ilke the microsoft package !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! We were an Apple products family until we made this purchase and are extremely happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but little expensive................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lap top.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Good for everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a MacBook Air. So far everything is fine. Really like the feature that allows you detach the screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for giving Surface Book 2 a try! We're glad you're loving the versatile design of this powerful machine! We know switching operating systems can be a daunting task, and we're here to help. Check out these great tips for switching from Mac to Windows: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but a powerful tablet and a capable laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great abd affordable product fir graphic designe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a college student or professional individual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use. A little slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to the computer. It is slower than some but certainly faster than my previous computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kathy,

      Thanks for taking the time to let us know about your Surface experience. We have some great tips for optimizing the speed of your Surface Book 2. Check them out here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      We hope you continue to enjoy all this powerhouse of a machine has to offer!

      Cheers,
      Jessica
      Surface Customer Care

      We want to hear your Surface story. Share your experience by leaving a review. Microsoft

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this laptop to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean look and action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it but still learning all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my iPad and have never been more pleased.

    I would recommend this to a friend