Customers are impressed with the Surface Book 2's ease of use, performance, and long battery life. Many appreciate its versatility as a tablet and laptop, highlighting the lightweight design and impressive graphics capabilities. However, some customers find the price to be a significant drawback. A few users also noted that the device can get warm during extended use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 353 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love It
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Surface to replace a HP Lap Top that didn't have the memory and versatility that I needed for video editing and volunteer work. So far it had met and exceeded my needs and expectations.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
A+
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love. Love. Love. My husband uses his surface every day and has been nothing but happy with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great upgrade
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had the Surface Pro 3 for a few years now, and it is still going strong. Unfortunately, the changes in Adobe's products, meant that I no longer had adequate memory to support them. So, it was time for an upgrade. I looked at several 2-in-1s, but kept coming back to the Surface Book. I am glad I stuck with this choice. It is solid. I have fired up Photoshop and Lightroom at the same time, heavily using both and it barely yawned. The palm aware is so much more reliable on the SB2.
Kill off the bloatware, and you have a solid system, which allows for tablet use and excellent graphics. It costs more than other brands, but it is built with the photographer and illustrator in mind.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're so glad to hear that you have been enjoying your Surface Book 2. We appreciate the feedback about the device overall, and hope you continue to love your experience.
Kindly,
Victoria Surface Customer Care
Rated 5 out of 5 stars
Love it.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using it for about a week, and have enjoyed it so far. I am a software developer and it is quick enough to do the things that I need to do. I qualified for some discounts on the Microsoft site, but was still able to get it cheaper at best buy. I also thought it was important to check out the product in the store and I'm glad I did. I was thinking about buying a surface pro 6, but decided, after looking at them in the store, that the screen was too small. This one is perfect (the 15" screen would be great, except in tablet mode it feels way too big to me). The 13.5" is perfect (actually still pretty big in tablet mode, but not too big).
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Mark,
We're glad to see that the Surface Book 2 is living up to your expectations and congrats on finding it on sale too! Have you tried out the Surface Pen at all? That might help make the screen a bit more comfortable for you. You can treat as if it was a writing pad with that accessory. Either way, thanks for being a part of the Surface family.
Cheers, Jonny Surface Customer Care We want to hear your Surface story. Share your experience by leaving a review.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great business traveler Microsoft Windows 2 in 1
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I actually decided to upgrade from my MacBook pro this surface book to make edits and use the portability and ease of use. Very impressed and happy with the purchase so far!
I would recommend this to a friend
Pros mentioned:
Tablet mode
Rated 5 out of 5 stars
Great laptop for engineering students.
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the tablet mode, when you get tired of reading for a while and you want to lay in bed, just disconnect the screen, make it a tablet and you're good to go.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Love it!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a cheap Lenovo before this computer, and it had problems off an on from day 1. I finally spent the money to upgrade, and it was worth it. Love this computer!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice for Art Majors
|
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is decked out, works well with Photoshop and other setups, and the colors from the screen are vibrant and pretty accurate. If you are here you have probably done your research, so keep in mind that this computer still has its own windows based issues like the screen rarely being on, but black due to the connection to the surface pen( easily fixable by removing the battery from the pen and putting it back in again hehe.), but the computer is still fantastic. Works great with the surface pen.
TLDR; fantastic computer for students/artists. 10/10.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Love it
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this a while back. Just before I got an apple computer for work. There was no doubt that this was better, faster and more comfortable to use.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent laptop 2 in 1, love it!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 5 years of avoiding PC products I decided to switch back and felt like I took a bit of a risk buying a higher end windows laptop. I am about a month into using it and I absolutely love it and am happy I took that risk. I primarily use my Surface Book 2 for business which includes a fair amount of web applications, as well as apps stored on the device. Overall the performance has been great. Setup was very easy, and prior to this product I had not used Microsoft One Drive which I felt is tremendously easy to use, especially compared to Icloud.
Overall I am very stoked on switching back over to a windows product and love my surfacebook 2.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're happy to hear that you've been enjoying your Surface Book 2! Thanks for taking the time to leave a review and fill us in on your experience so far.
Kindly,
Victoria Surface Customer Care
Rated 5 out of 5 stars
Amazing Laptop
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking for a compact, fast, good looking functional laptop... and have the money (or can finance it), this laptop is amazing. Microsoft did a GREAT job designing and presenting this 2-in-1 laptop. Not only do you get a 13.5" laptop with an amazing bright and colorful screen, you also get a THIN Windows tablet. Having the option to detach the screen and use it as a tablet is awesome! It's thin and fast and when attached to the keyboard, it has the NVIDIA GeForce GTX 1050 graphics card w/ 2GB GDDR5 memory... which is fast and pretty amazing for such a small 2-in-1!! Definitely recommendable... if you can spare the money for it!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Aaron,
Thanks for leaving your feedback on your Surface Book 2! We're happy to hear that you've been in love with this device so far, and have shared your review with our team for a read.
Kindly,
Victoria Surface Customer Care
Pros mentioned:
Performance
Rated 5 out of 5 stars
Just the best in it’s Class
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well it’s in a class by itself. It’s the first time i got all the bells and whistles and i have not been disappointed. Just purely the BEST.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great combo
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used the surface pro for many years but needed a full computer. The surface book offered bothe laptop and tablet feature. Study, long battery life and great touch screen.
I would recommend this to a friend
Pros mentioned:
Tablet mode
Rated 4 out of 5 stars
Elegant power
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Surface book is a great compromise between tablet and power laptop. love the surface pro as an everyday, but if you want to have gaming after hours and the ability to go tablet from time time, there is no better system.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thanks for the review! We're happy to see that you are enjoying your Surface Book 2 overall. We always try to design our devices to be able to handle anything you can throw at it, and it seems like a success here. Thanks again!
Cheers, Jonny Surface Customer Care We want to hear your Surface story. Share your experience by leaving a review.
Pros mentioned:
Performance
Rated 5 out of 5 stars
Awesome
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the functionality of my Surface. The performance is outstanding! I totally recommend getting one if you live a "plugged-in" lifestyle. You won't be disappointed.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great for teachers
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I teach at the university level and this Surface is great for do in class demos and taking notes quickly. It can also run Unity and other 3D programs for class demos.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for sharing your positive experience with the Surface Book 2 to the community! We're thrilled that this powerful machine is helping you accomplish more in your classroom. With its paperless design, the Surface Book 2 is a great way to keep track of notes hassle free, and accessing them later is a breeze with Microsoft OneDrive Cloud storage! We hope you continue to love all there is about the Surface Book 2.
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Pleased with this computer purchase
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had debated about the Surface book vs. Big name laptops. This unit has the features that were important while still being light enough to carry everywhere.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Best laptop
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Being a student, this pc helps me in many ways like writing notes, and multi-processing. The performance is superb. Very flexible to use.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good experience
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been a month in now.
It’s a very powerful and nice experience to use.
The whole machine is a bit heavy then what I was used to. But I honestly got used to.
I would recommend this to a friend
Rated 5 out of 5 stars
The best!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am coming from an SP3 and wanted the new SP. They did not have what I wanted in stock so I decided to try Surface Book 2. I am not sure which I like better. I did make the mistake of trying a top end competitor but quickly returned it and bought the SB 2. My only complaint is the detachable screen is a little hard to get used to. I have learned that when it says ready to detach, give it another second or two. Also, it takes zero force to reattach the screen. Set it on the tabs on the keyboard and it works. Surface computers are the best computers out there for business use.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for leaving some helpful feedback for the community! We're glad you've been able to successfully get to know your new device. Surface Book 2 is a great choice for an extremely versatile and powerful machine. We're delighted you have such great things to say about the Surface line!
Thanks for being apart of the Surface family, we're glad to have you!