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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.00

Customer reviews

Rating 4.6 out of 5 stars with 500 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 500 reviews
  • Rated 5 out of 5 stars

    User loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing our old laptops and have been moving towards these. Everyone has said only positive things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple lover who gave Microsoft a shot and I’m glad I did. This tablet/laptop way exceeds expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good computer for college and this is something that will last me for 6 years of engineering studies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a long time desktop computer. Loved instantly. It runs silent and I enjoy the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converting from Laptop to Tablet, then back, is a snap, and is beneficial to productivity.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We're delighted to hear you've been impressed with the 2-in-1 features of your Surface Book 2. The ability to separate the screen from the base to use as a tablet is truly unique and we hope you continue to enjoy!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for college. It suits every requirement of her major. It’s a powerful yet user-friendly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear the Surface Book 2 has been the perfect fit for your daughter's college career! We hope that this powerful machine helps her accomplish her goals more and more every day. Congratulations to your daughter for making the big decision to further her education!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Really enjoy using the surface.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was one of the easiest set ups I have had and I love the ability to use touch screen and stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This has been a worthwhile investment. Can't wait to get the Surface Studio!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend a little more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 256 but decided 512 works better for me. But still great quality performance and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A workhorse of a laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was done with low cost liw value computers and stepped up to this one. Glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally like this PC. Im a previous Mac user and this made my transition easier. I don’t see myself going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter as it was recommended by the college and her cousin who is an engineer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and dependable device.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and dependable device, and the performance is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great success and usage at my location. It has made my environment more efficient and productive. Ease of use for presentation and mobility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has been nothing short of amazing and has been the best computer I have purchased to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface book is perfect work laptop for me. Full charge gives me 10hrs of non stop work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs fast, the 3 ways to use the laptop are so helpful and the facial recognition is instantaneous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, pricey but so cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to try out android reports and power bi. So awesome and I get a lot of compliments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great in performance but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great workhorse but I returned because it's too big to carry around. It's perfect for a desktop replacement but not for a road warrior.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer works great battery hold’s battery life.

    I would recommend this to a friend