Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 9 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $2,124.99
Clearance
The comparable value price is $2,499.00

Customer reviews

Rating 4.6 out of 5 stars with 500 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 500 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great MacBook Pro Alternative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great. I almost like it as much as my MacBook Pro. Purchased this only because an editing software I like works better with Windows. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Not Bad, Not Great.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good screen inspite lack of Wide Color Gamut support, Lack of Proper support for really using the power in the case, when running the system at full tilt computer has to draw from battery which is killing it. Honestly. I have no battery life, a few hrs at most by a few I mean 2 or 3. But otherwise a good computer and a very nice display, but really wish it was easier to get cases. This is coming from someone who works for this company btw.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to navigate, colorful, great resolution, and light weight. I love everything can do and syncing capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Switched from Macbook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Macbook Pro and I couldn't be happier! I can't believe how fast and snappy this thing in, plus the added bonus of being able to write on it the same way I would paper leaves this with no comparison; I don't even have to do that funny thing where I hold the stylus above the screen to write, I can rest my palm comfortably on the screen which creates a much more pleasant experience. Not to mention this thing is a gaming laptop in disguise! Incredibly happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share all your favorite features of Surface Book 2 with the community! We're thrilled that this device has been the perfect fit for you so far. We know switching operating systems can be a daunting task, which is why we have put together some handy tips for navigating Surface and Windows. Check it out here: https://support.microsoft.com/en-us/help/4023435.

      We hope you continue to love all this powerful all-in-one device has to offer!

      Cheers,
      Jessica
      Surface Customer Care

      We want to hear your Surface story. Share your experience by leaving a review. Microsoft

  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop/tablet combo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet combo. Very fast and screen is very bright. Supports 4K resolution. But very expansive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Go for the smaller screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after having looked at the Surface Pros for quite awhile and deciding I needed a laptop more than a tablet. It’s pretty thick, so if you’re looking for a sleek slim notebook this is not it. That being said, I love it. The only recommendation I have is to go with the smaller screen (same model but 13”) if you plan to use as a tablet. The screen disconnects, which is cool, but creates a REALLY big tablet that isn’t the most functional. Love the extra battery life. I use this for school quite a bit and only have to charge it every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Multifunctional Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th Surface Book 2 I have purchased for where I work. This one was for me. Love the idea of an extra battery in the keyboard along with a video card. If you are going to do it right, you need to get the higher end models. Just makes sense. If I know I am headed to someone's desk or office just to take some notes, disconnect the keyboard and run. 15 inch tablet is a bit much but great to get the job done. I am not one for reviews, but am always willing to answer questions when I can.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awesome laptop, Awesome notepad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Microsoft Surface Book 2 impresses me. Easy to use, fast, powerful, versatile, sleek, and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best laptop ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever but seems to be quite costly .touchscreen works great.overall good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a laptop that died after warranty and this one has the light weight and portability that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Surface Book 2 and we are very pleased.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Surface Book 2. Easy to navigate, great graphics and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Super Surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to place my old Surface Tablet. Very fast, expensive, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Best laptop ever made

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best laptop ever, amazing keyboard, good battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great 2 in 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted this 2 in 1 but the price was always high and still is but I recently purchased it because it was on sale for $300 off the price. I really wanted to wait for the Surfacebook 3 because MS screwed up not implementing a thunderbolt port. But it wasnt a big deal breaker. I just hope it last a a couple years for the price it is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you decided to go with Surface Book 2, and that you were able to get one sale! We'll be making note of your feedback about adding a USB-C port, and we hope you continue to enjoy.

      Welcome to the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop but repairs always take forever

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest problem with the surface is that it is difficult to repair and requires special tools to open the case, which means that it cannot be serviced in store. Any time you need service they will have to send it to Microsoft, which takes weeks to months to come back. Aside from this the laptop does what it needs to do, and has pretty good speed. The display is nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and screen is amazingly sharp! Great choice for those going to college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent buy, worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture quality, compact design, easy to carry, worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    BEST LAPTOP OUT THERE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, quiet, battery lasts forever, love the lighted keyboard, and its not heavy at all

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer. College course in engineering.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attending FAU engineering class. Great graphics and stats required for this course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market to replace my iPad and also needed a new computer. This is both in one item! I played Sims 4 and World of Warcraft, then detached the monitor for “tablet” mode to watch some Netflix. I also had no problem playing Sims 4 in tablet mode. Graphics are fantastic, though I did install GeForce app and had a critical update for the video card immediately...FYI.

    I would recommend this to a friend
Sponsored