Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,464.99
Clearance
The comparable value price is $2,899.00

Customer reviews

Rating 4.6 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's performance, especially its graphics capabilities and stellar battery life. The large, high-quality screen and ease of use are also frequently praised, along with its lightweight design. However, some customers find the price to be a significant drawback, and a few have noted issues with the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 140 reviews
  • Rated 5 out of 5 stars

    Best Laptop, best tablet....just the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a premium device and is so versatile. I'd highly recommend this to anyone who is looking for windows machine. the build quality is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right tool for the Student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my child in college. So far so good, no complaints yet. This laptop has all the requirements the student needs for all their design applications and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat machine.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance of the CPU and motherboard and love even more the detachable screen side that becomes a powerful large screen "tablet" for reading on the couch and in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with the Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching online, selected the Surface Book 2 15" with the I7 processor. Very happy with it but still learning all its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great product at a good price. The surface book two is a great computer loaded with features and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple lover all my life, but this computer was so awesome that I finally bought a non Apple product. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is by far the fastest and best laptop i have used. Much better than any Mac out there. Definitive recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a laptop. Look no further. I got it with 256 but changed for 512. Buy once right. My simple thoughts worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest just released in Nov 2017. 15"........love the product. Many new features in Laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Older tech, but still kicking it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 15" laptop that has a really nice, detachable tablet. Had some warmth, coming from the tablet when taxing systems. Overall, very good laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    For $2600, you can do better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this expecting it to be a quality product that would do what Microsoft says it does, but this has given me nothing but problems. I can't run Civ V without the computer overheating, and eventually malfunctioning (pretty unforgivable for a nine year old game with low requirements). You can't remove the tablet from the keyboard without hitting a button, and that button is not even an option if you reverse the screen, meaning you have to jump through hoops to just remove the screen again. Not to mention, if you move the screen even a little bit, the tablet thinks it is detached, and since the GPU is in the keyboard, games or other graphics intense programs crash and you cannot use the keyboard and trackpad. I want to like this, I really do, but I haven't had a great experience in my first three days.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for taking the time to share your experience with us. We're sorry to hear you've experienced some difficulties with your Surface Book 2, and we'd love the chance to help. Please reach out to our team via this link here: aka.ms/SurfaceCustomerCare, and use this reference ID number that we have created for you: 1905067370644.

      We hope to hear from you soon!

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface book2

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Book 2 - 15" Touch-Screen PixelSense™ - 2-in-1 Laptop best product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love using my laptop all the time and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a die hard Mac guy for the last 12 years. This is a wonderful laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it long but it was exactly what I was looking for to use for graphic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well for what I need it too, highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Pricey, old intel generation, no finger scan!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overrated. Too pricey compared to Lenovo and HP, intel 8th generation!!!!! Unless you need a detachable screen, do not buy!You are better off with a Lenovo C740 or even Lenovo C940, better quality and soundbar. If you like HP, both Spectre and Folio much better options. Be smart, pay half for other brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my choice. This is an excellent computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop - it is my second surface and I think they are great laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and versatile computer, and much cheaper than a proprietary mac.

    I would recommend this to a friend