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Customer Ratings & Reviews

Microsoft - Surface Book 2 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 122 reviews

  • 10%
97%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 53 reviews

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Customer ratings & reviews

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Page 1, showing1-20 of 122 Reviews
  • Rating: 5 out of 5 stars

    Worth the Investment!

    Posted
    JimFla

    The Surface Book 2 is really an amazing machine! Well worth the investment if you use your computer for more than surfing the web. Break free of the desk and desk top with all the computing power you need for 95% of what you do. Just buy it, you’ll feel guilty for spending the money, but only till you start to use it and realize you should have done this sooner. File and photos are handled easily, Microsoft One Drive cloud service is a great built in feature that you will come to love quickly, if you haven’t been using the cloud for your current work files. Then hook up a WD my book drive to permanently store all your files. It handles photoshop cs6 just fine for small quick projects, but it’s a little hard to use for anything a little more involved without a mouse and more screen real estate. Making small video clips for you tube is a little awkward, but not to bad. I started with a Surface Pro and wanted a little more screen and laptop ability and this is perfect. Actually having both the SP i5 8g and this SB i5 8g is a great combo for work if the budget allows. I think I would recommend the Surface Book 2 over the Pro if you had to choose, it just has a couple more features that make it a little more useful. And the larger screen is nice to have. I have been using the SP for 6 weeks and SB for about a month, and they have been flawless. The screens are amazing and both keyboards feel really good to type on. They both fit their purpose perfectly. Coming from only a desk top and an Android tablet, this is the perfect marriage of mobile, speed, size, and Windows. In fact, while dealing with my vendors, its hard watching someone fire up a $500 HP laptop waiting for it to wake up, then trying to open a pdf I emailed them, and I’m sitting there, like we just wasted 5 mins for nothing, and then for some reason the pfd still can’t open… ahhh I’m thinking please buy a SB before I come back! It might feel a little small in the store when your shopping for the SP12.5 or SB13.5’’ but once you start to use it and the trackpad, it’s really just right, it keeps you focused on the current task and I think actually made my computing faster then my old giant 27’’ monitor with windows open all over the place. The screen looks great and for some reason is really easy on the eyes, even when your doing long stents on the Surfaces. Detaching the screen has come in handy several times, and the cool factor of your whole i5 computer 13.5’’ tablet, in your hands weighing almost nothing is nice. And the thirty dollar pens work great with both, no need to spend a hondo on one. You will also come to love One Note and 3d Paint for getting work done. I am surprised at all I have been missing with only a desktop from Win10, amazing features that make you more productive. These devices have really helped me and my company and that’s why I have written these reviews. If they last 4-5 years then the value will be great. The SB has a little bit of the “coil whine” sometimes when your sitting in a “perfectly” quite room, but you really cant fault it as a negative. Battery life on the SP is really really good, after all day tasks still 30% left! The battery on the SBook2 seams ok. With the extra battery capacity and only a little larger screen it really seams like it should last a lot longer. I unplug from 100% full and a hour latter I’m down to 70%, then I drop about 20% an hour, surfing the web and typing word docs. I would also recommend an Anker USB network adaptor, not so much for speed but to keep GB’s of radio radiation from your body. Over the course of a month I racked up 30gb of wifi data on my SP, and that’s sitting right over mommy and daddy parts while its transmitting. After an hour of syncing photos holding my Surface Pro my one hand actually was a little tingly. Just a fyi.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jim,
      Wow! Thank you for going above and beyond providing us with your feedback! We thoroughly enjoyed reading your detailed experience of the Surface Book 2 so far. We're thrilled to know how highly you value your new device, and we're delighted that you have such great things to say! We're also proud to inform you that we have a number accessories to enhance your Surface experience, including various mice to choose from. We highly recommend checking out the Surface Arc Mouse on Best Buy's website: https://www.bestbuy.com/site/microsoft-surface-arc-mouse-light-grey/5859104.p?skuId=5859104. This can be used for anything from surfing the web, to complex Photoshop projects to make handling more precise.

      We would also like to touch base with you regarding battery life of your device. The Surface Book 2 battery should last as long as 17 hours on a single charge, depending on your settings. To optimize your battery settings, follow the instructions on our support page here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.

      These tips and tricks should hopefully enhance your Surface experience! We're ecstatic that our device has helped empower you in your day-to-day company tasks, and we hope we can continue to help you be successful in all your endeavors.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Ultimate work laptop

    Posted
    benb

    I love my surface book. It isn't perfect but it is amazing. I will tell you how I use my surface book to hopefully help show you how one can truly enjoy benefits of this device. I am an engineer. I review prints daily (my own and others) in pdf format. I use the surface pen, surface dial, surface dock and Bluebeam. This allows me to have three different views of the same drawing set and markup the one on my surface screen. I can then email the drawings to the other engineer or use it to start making CAD changes. I am using the base model device and it is enough for everything I do including MicroStation (CAD, no 3d drawings). The next way I use it is to take it to meetings and take all of my notes in OneNote. I tend to do better taking notes by hand and so I write all of my notes with the surface pen. The advantage with this is that OneNote can read my handwriting and search it in the search bar. That feature has saved me several times. The next way I use my surface is remote meetings. Sometimes when a tech calls me from the field and asks me questions I will see if they can do a quick webex and I pull my my pdf and draw out what they are describing on the existing prints. This has saved loads of time from not understading each other (I have used this method with other engineers in different loacations as well). The last is field markups. I take this out to the field with my drawings and markup the drawings: In situation 1 I go out to an existing site that is needs a new piece of equipment added. I mark up of the drawings and many times I end up taking a picture and inserting the picture into the pdf drawing for reference later or if the field install is completely different than the document of record I will just start drawing on the picture to show the changes I want that I can then take back and create engineering prints with. SItuation 2 is after a job is complete going out and marking up construction changes or variances. It is so much easier than carrying around a D size drawing (32" x 22"). The field is where the surface book isn't perfect. I can't charge it off of small battery packs without the base attached which makes it heavier. But for the rest of my work this is the perfect device. One suggestion, spring for more memory if it all possible. I get by with my 128GB but just barely I had to go through and purge any program or document file I wasn't using to give myself room after awhile. Pros: detachable pen keyboard screen size cons: no USB port on the tablet side to charge Tablet only battery Overall: I love it and I might add a surface Go to my bag for the field now that that exists but this is definitely my powerhouse and works to do my complete line of work.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Ben,

      Let us be the first to say; wow! What an incredibly detailed and helpful review. We truly appreciate you taking the time to write such a thoughtful review. Your feedback is valuable to us since we are always striving to make improvements for our customers, and we know people reading this review will find this extremely helpful as well! We are delighted that the Surface Book 2 has been the perfect fit for all your work needs. Thanks for the stellar review!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Sleek Laptop with Cool Features

    Posted
    ShadowWulf369
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very aesthetically pleasing laptop that had all the features I wanted. Had I waited one more week I could have gotten the 256 GB model for the regular price of the 128, and that’s my only real regret so far. The keyboard has a solid feel to it in comparison to cheaper laptops and I’ve found that to be a joy to use. The backlighting on the keyboard is a little strange in that when you turn on the lights it can almost wash out the look of the character causing the key to be even harder to read. Software updates were difficult to apply right out of the box. I had to search for answers because it wouldn’t install an update on its own. You’ll have to learn how to activate the admin profile and then change update settings. There’s threads online for how to do this and it’s easy enough, just not intuitive if you don’t have instructions. It seemed like this was a common occurrence for the Surface Book and Surface Pro models. With internet help, my Book is now fully up to date. I recommend an external hard drive to everyone for backups but especially for those with the 128 GB model. Old versions of Windows take up 32 GB of storage leaving little room for anything else. You can delete old versions of Windows, but your recovery safety net will be gone. Create frequent backups and recovery points to get around losing the old versions of Windows. The only real issue I still have with this laptop is likely software related. When on battery power, the top row of pixels flicker; only the top one and never when plugged in. Not very noticeable if that row is dark, but throw something bright in that region and it’ll be a small strobe light. What’s strange is if you move the mouse the flicker stops and when you stop touching the mouse the flicker comes back. That screams software and not hardware to me. I’ve had the screen flash in protest when rotating the screen from landscape to portrait once while in tablet mode, but I don’t use that mode much so it won’t be a long term problem. I would have given this laptop 5 stars had the screen been perfect, but these flashes seem like a patch could solve them so a 4 seems more appropriate.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're so excited you're enjoying your new device! We work hard to create a sleek design for our customers, that not only functions as an on-the-go tablet, but also as a full laptop experience with a sturdy keyboard. We're so glad that you have been able to get your Windows OS up-to-date, and found great ways to add external storage to your device! Thanks for leaving some great feedback for the community!

      We would like every aspect of your Surface experience to be a positive one, so we would like to look into the pixel flicker at the top of your screen. This sounds like an unusual issue, and we would like to offer specialized care from our support team to address this issue. We highly recommend filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use the unique reference code: 1807121580056.

      We hope we can make your Surface experience even better than you have already described!

      Best regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Very stylish, fast, and lightweight

    Posted
    ShadowWulf369
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Excellent laptop so far. The keyboard has a great feel to it with decent force required and doesn’t feel cheap. There’s backlighting on the keys, but in the low setting, it washes out the keys making them even harder to read. It would be nice to have a number pad on the side, but it would have crowded the rest of the keyboard, so I’m okay with the way it is. The trackpad is very responsive and clicking the pad is much nicer on this model than on several other laptops I’ve tried. I haven’t found a setting for scroll on the right hand side, but it works with gestures so two fingers allows me to scroll. Very fast hard drive and processor, and electrically efficient making the battery seem to last forever. I haven’t run it all day to see how long it can last, but I would say in the real world it’s more than 8 hours with the keyboard. The screen is very fine and vibrant, only bested by widescreen 4K OLED displays. The issue I have with the display seems to be software related. When running on battery, the row of pixels closest to the camera flickers. If I move my mouse, the flickering stops, but as soon as I rest the mouse, the flicker returns. When the laptop is plugged in, again, no flicker problem. Microsoft should issue a patch to solve this as many people have reported it and every Surface Book 2 seems to have this issue. Another issue I ran into was while setting up the laptop. It would not update the software. I had to find an article online about how to unhide the admin account so I could change the update settings before it would apply any patches. I can see why users would get frustrated and return these if they couldn’t figure all of that out. I got it eventually, but I was frustrated while doing it. Overall, love the laptop and it’s worthy of 5 stars, but the flicker should be solved, so 4 feels more fitting. My only regret was the price. I picked this up for $1100 and a week later the 256 GB model dropped down to $1200. I would have paid the extra $100 for double the memory, but I had already set the laptop up and got it updated, which was a pain.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for writing such a thoughtful review. We truly enjoyed reading every piece of feedback you had to offer us. We're glad to know you're having an excellent experience so far. The Surface Book 2 has fantastic keyboard functionality to offer in this two-in-one device, and we're thrilled you noticed! In addition, 13.5" PixelSense Display does not disappoint when it comes to displaying powerful graphics on this lightweight device.

      We apologize that you ran into some issues when setting up your device, and using it without a charger. We are here to help you have the best Surface experience, and would like to offer that you try using the Surface Diagnostic Toolkit, which you can find here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit. This can be a good tool for diagnosing any issue you are facing with your Surface device, as well as help resolve it.

      If for any reason you should still be experiencing any unusual issues, our support team is always here to help you get your device running in tip-top shape! You can always reach out to them here: https://support.microsoft.com/en-us/contactus/.

      Thanks again for offering us so much insightful feedback. We are always striving to bring the best quality and service we can to our customers, and we appreciate that you took the time to let us know about your experience.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great work laptop!

    Posted
    MaestroJanks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this as a replacement to my obsolete work laptop and it's definitely been an eye catcher from day one. I needed something with the latest technology and components, promoted creative ways to make presentations have a bit more interactivity and flair, and could get me through a full day without needing to be charged within five hours or less. This Surface Book 2 checked all of those boxes, opening up so many possibilities for the use of a modern laptop, tablet, or convertible--all in one package while delivering impressive performance, a great screen, productivity options, and so much more. The things I like about this laptop after a few weeks of use: -Fantastic screen (high resolution, clarity, and color) -Responsive, multi-touch screen -Laptop, tablet, or convertible options -Battery life (lasts for more than two days without needing a charge) -Comfortable keyboard and typing experience -Lightweight design -Very fast boot times -Cameras are pretty good Things I dislike... -Limited ports -USB-C or USB dongles needed for basic HDMI, VGA, and other common ports -Higher options get very, very expensive If you're in the market for something that is packed with features, extra long battery life, transformation options from laptop to tablet, want to use a stylus for presentations, note taking, or drawing, and something that is very portable with a nice finish, this computer will surely meet all of your computer needs.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Let us be the first to say...Wow! What an incredibly thoughtful and well written review! Thanks for sharing some of your favorite features about the Surface Book 2. We're ecstatic that you are loving the multiple modes and capabilities that make this device stand out from the crowd. We're very proud to offer our customers a design that is easier than ever to take on-the-go.

      If you're looking for a larger desktop type set up, you may consider the Surface Dock as a powerful addition to your Surface Book 2. With 4 USB 3.0 ports, 2 Mini Display Port inputs, a Gigabit Ethernet port, and a 3.5mm audio line out, this is the perfect accessory to upgrade your device to a full desktop experience. Check it out at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.

      Thanks again for sharing your valuable insights with the community. We greatly appreciate it!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent!

    Posted
    AuthorAtIt

    When I decided to take on a part-time job teaching students in China, I bought this laptop. My Surface 3 and MacBook Air didn’t pass their test as they needed at least 2.0 ghz. I absolutely love this laptop, especially the keys. The best keys ever in my opinion are on the keyboard cover for my Surface 3, but these do come in a close second. The display is beautiful and the camera better than the last two mentioned machines. There were a lots of updates pending right out of the box, Be aware that if your sound isn’t working, one of the last updates will take care of this. So far, I can’t think of anything I don’t like. I believe in Surface products as I’ve had my Surface 3 for many years and it’s been a great machine.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for being a loyal Surface customer! We're proud to have thoughtful customers like you leaving us great remarks for the community! We appreciate you sharing your tips and tricks to help out the community. Congratulations on your new job, we're thrilled that you have found the perfect fit for work!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent for my work

    Posted
    ameeliz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I LOVE my new computer! I use this for my work as a clinical social worker all the time. I love that I can easily put it in "tablet mode" and it turns into a notebook so I can take notes in my sessions with clients. I've used the camera for video recording purposes and the feedback is high-quality. It's also easy to take with me into the field (where I spend 80% of my time at work!) and travels well. The battery power lasts a long time, which is soooo helpful in my line of work! easy to install microsoft office too. 10/10 would recommend to therapists and social workers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic PC

    Posted
    Maxbuyer1993
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought two because my daughter who is leaving for college changed her mind about a mac book after using my surface book. The touch screen is why she changed her mind over the Apple. I would give it a excellent rating but the charger has an apparent glitch. If the charger is left plugged up, it will not charge the laptop the next time its plugged in. You first have to unplug the charger for a few minutes, then it will work. Also the ability to change this to a pad was a huge plus for me and my daughter.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for letting us know how you and your daughter are loving the Surface Book 2 so far! This is a stellar choice for students to take to college. Since it has such a portable and versatile design, it is easy to transform from laptop to tablet mode depending on the task! We're sorry to hear you're experiencing some unusual issues with your charger. Our support team would be happy to help you troubleshoot what's going on, so please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.

      We hope to hear from you soon!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    This laptop is a must have

    Posted
    Gamer1999
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop is honestly the best laptop there is. The 13.5 inch is fan less and there is no sound what so ever. the way the screen detaches from the key board is amazing. the screen for me last for about 5 hours and the added key board last the whole day for me. only need to charge it when I go to bed and it still has 20 percent battery. if your going to get a laptop this is the one to have it can do stuff others can not. and the color and picture on here our just crisp and amazing. 5 out of 5

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're so happy to hear that you've been a huge fan of your Surface Book 2 so far! We're glad to have you as part of the Surface family; we're hope you continue to enjoy your device.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Surprised

    Posted
    Michele
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I haven't used a Windows computer in years. I was looking for laptop for online courses and I am pleasantly surprised with the overall Windows 10 platform. I purchased Apple in the past primarily because of its security safe OS. Discovering the Windows has upgraded its OS to include security is a major plus. I am able to read my textbooks, write on the pages and open multiple windows to view at the same time. The salesman at Bestbuy listened to my needs and recommended this laptop and he was spot on.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Michele,

      We're delighted to know you're impressed with the Windows 10 OS on your Surface Book 2! We're always striving for better security practices, for all our devices, so thanks for noticing! If you are looking for even more ways to secure your device, try checking out Windows Hello: https://www.microsoft.com/en-us/windows/windows-hello. Signing in can be faster and more secure than ever by just glancing at your computer, or using a fingerprint with compatible devices and accessories. Thanks for the excellent shout-out!

      Best regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Better than macbook

    Posted
    Surfacebook
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I owned a macbook pro for 5 years and loved it. Then I used a surface and loved the touchscreen and speed of it, it was absolutely comparable to my macbook. I went in to buy a new macbook but ended up getting the surface laptop/tablet 13 inches. It was the same price as the newest macbook pro but i get touchscreen capability with it. And it runs just as well! Couldn't be happier, even though I use to always say I would never get a windows computer. Just goes to show.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,
      We like your enthusiasm! We are delighted that you are loving the touch screen capability the Surface Book offers. We're glad you're impressed with the two-in-one functionality. Thanks for the shout-out!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    I love my SurfaceBook 2

    Posted
    ValricoGary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Microsoft's SurfaceBook 2 has meet all my needs as a portable computer that can be used as a laptop and as a tablet. It is light, extremely well-made, responsive (for personal and business use) and has a keyboard that is comfortable to use. I have set it up with a Surface Dock that extends it use at home with additional monitors and USB devices I highly recommend Microsoft's SurfaceBook 2

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for recommending us to the community! We're thrilled to hear you're able to use all the great all-in-one features of the Surface Book 2. This is the perfect device for easily transforming between tablet, laptop and even desktop modes. We're so happy you're loving your new device!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent laptop

    Posted
    Amazing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this laptop in order to teach English to students online who are in China. It’s an amazing machine! It fires up in seconds. The camera is good. The keys are great, just enough travel. I thought I loved my Microsoft Surface until I found the Book 2. Way to go Microsoft! I traded in my MacBook for this and I’m so glad I did even though I lost about $600 on a MacBook I’d only had a year and a half.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the awesome compliments! We're thrilled you're loving your new machine. With the Surface Book 2 you don't have to compromise power. Between its brilliant display and excellent battery life, accomplishing more is a breeze. We're delighted you have found the perfect fit!

      Best regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Great build quality at a premium price.

    Posted
    Notoriousmall
    • My Best Buy® Elite MemberElite Member

    Overall its an excellent machine with fantastic build quality. The keyboard is excellent with great travel and not too loud. Backlight is great with 3 brightness settings. It looks and feels fantastic. Screen is great. Good color and not too reflective. My only complaint is it is a bit pricey for what you're getting in comparison to similar computers. If you can find it on sale, it would be an excellent purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Versatile, fast, and power saving

    Posted
    ShawnX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is one of the best laptops I ever bought. It is very lightweight, versatile with long battery work life. As it has a basic configuration, I was not sure it will fit my needs. However, after loading Windows 10 pro and Microsoft office 365. It uses no more than 50% of its storage space. The screen is very sharp and bright. So, I think it is good enough. Simply I like it.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Shawn,

      We're delighted to hear the Surface Book 2 has been the perfect fit for you! With long battery life, and excellent display, the Surface Book 2 is a no brainier when it comes to efficiency. Thanks for choosing Surface, and welcome to the family!

      Best regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great multi-use Laptop

    Posted
    Travelman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This computer can function as both a laptop and a tablet. It is very easy and convenient to detach the screen from the keyboard to use in tablet mode and with the surface pen. I found this to be better than most other computers that flip over backwards onto the back side of the keyboard. This computer definitely has superior design to other dual computer/tablet laptops. Highly recommend!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the great compliments! We're thrilled to hear you're loving the versatility of the two-in-one design. The Surface Book is definitely made to stand out from the crowd, able to attach and detach to your preferred position. We appreciate your recommendation of the Surface Book 2!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Keeps getting better

    Posted
    BrielleBill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had the original Microsoft Surface since it was released and when it died i hesitated getting another Surface produce as there are less expensive choices out there. After checking those out I am so glad I ended up with the Surface Book 2. This machine is a beast. it has continued to amaze me with its power and battery life. They hit a home run with this one

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for upgrading to the Surface Book 2! We're delighted that you have such great things to say about us! This is a phenomenal machine, with loads of battery life. We're glad you found the perfect two-in-one device. Thanks for the great shout-out!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The best laptop at this time!

    Posted
    Bloomboom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The best purchase I've made so far. This laptop is very useful, it can be used as regular laptop or as a tablet. It had 2 batteries build in one in the screen, one in the keyboard. The Surface book 2 lasts for 17 hours when both screen and keyboard attached together. Recomend to buy anyone who is looking for better alternative for apple laptops.!!!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're ecstatic that you're loving your Surface Book 2! Our long battery life is definitely a powerful experience. We're so glad that you like this feature, along with its two-in-one versatility. Thanks for the shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great for Students and Artists

    Posted
    Steven
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the Surface Book 2 for my wife so she could go back to school and use as a medium for her art. The computer handles every day applications very well and shines when the screen is flipped into tablet mode. I would recommend picking up the surface pen and tips to make full use of the device. Overall well worth the price.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Steven,

      Thanks for letting us know how your wife is loving her new Surface Book 2. We're thrilled that she is loving the two-in-one capabilities, and able to accomplish school tasks, as well as pair with the pen for her creative side. Be sure to have your wife use the hashtag "#CreatedOnSurface" on social media so we can see her work. We love it when our customers reach out to show us what they can do on their devices!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Nearly perfect laptop

    Posted
    winston1984
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would give 5 stars if it were a little lighter and the screen didn't wobble as much when you type. Other than that, the only bad is the dumb proprietary power connector. For this price point, they should include a USB-C charger. The dual batteries are really a game changer and the 13in tablet when un docked is light and a pleasure to use.

    I would recommend this to a friend