Customer Ratings & Reviews

Great laptop great tablet. The pen is great, great display. It boots in 3 to 5 seconds. It's fast, battery life is great except if you use the tablet separated from keyboard. I have the MS Display adapter that works well but I have to connect it manually every time I try to use it. So I just got a display to HDMI adapter.

I was initially thrilled with this beautiful laptop, however, quality control seems to be an issue with MS Surface Books. In the first week, I had to have the stylus replaced because it wasn't working. Then, within a few months, the screen malfunctioned (a whole 1" section across the bottom lost touch sensitivity). I had to return the unit to the Microsoft store for a replacement. Then almost to the day on its 3 year anniversary (when 3 year warranty expires), yellow splotches began appearing on the screen and it was noticeably distended. After investigating, I discovered that the battery was expanding inside behind the screen and causing it to bulge. This is a known recurring problem that many people have experienced with Surface Books and other Surface models. Eventually the screen will crack or peel off. A laptop as expensive as this should NOT have so many defects and should last more than barely 3 years. Microsoft is charging $600 for a repair if it is out of warranty. I luckily got them to replace it under warranty, but it took weeks and then they sent me a poorly refurbished unit whose screen started to split from chassis in less than a month due to (drumroll please) an expanding battery behind the screen....Ugh. Now I'm going on my 3rd replacement! I'm hearing that this bulging battery is a problem with virtually all Surface models. And this issue has not been fixed in the new Surface Book 2 or 3. Buyer beware!!! How is this NOT a recall or class action lawsuit?

Purchased Surfacebook i5, 256GB, dGPU on-line with expedited shipping. Out of the box it booted to the UEFI screen. Microsoft tech support disconnected my first call after about a 15 minute wait. Finally after spending a full day attempting to make their product work, they explained it was a hardware problem. Microsoft's solution was to send me a box to ship the defective unit back to them. Then they would send me a refurbished unit (if I wanted a used unit, I would have purchased one to begin with). This would take two to three weeks. This isn't my first experience with defective products from Microsoft. I had to return both my Xbox 360 and Xbox one because they were defective. I do not believe they can build a product that is not defective. My advice is to stay away from Microsoft hardware and buy a Mac. Apple may be slow to innovate and their products are expensive, but at least it works.

I have the Surface Book with Core i5, 256GB storage, 8 GB RAM, Dedicated NVIDIA Graphics card. The screen is brighter and clearer then any screen out. You can make it so bright it will hurt your eyes (impressive). The color is 100% Adobe RGB (best out). The keyboard has a perfect balance of feedback and quietness to it, but also you know you are typing on it. The tablet portion of the system is lighter than my SP3 Pro and SP4 Pro weighting in at 1.6 lbs. Having a 13.5" screen with a 3:2 aspect ratio feels like you are using a 15" #incredible to get work done#. The speakers are louder then my SP3 but still has a higher sound to them #not much base, but I would take volume over bass any day#. The pen is 10x better than the older version #I am not an artist, just use for notes#. The fact that the huge buttons are not on the pen make it easier to hold and use and now with the magnet to attach on the side it is perfect. The NVIDIA graphics are able to run any modern game out on medium settings which is impressive. #No this is not a full blown gaming laptop like the Alienware's systems but this is also more productive#. There are plenty of ports on this system; 2 USB, 1 Mini display port, 1 full size SD Card slot, and the power adapter slot you can use to plug in the new Surface Dock expanding even more ports and LAN adapter. The trackpad is glass now and feels like the MacBook Pro line #best in class for trackpad# so it is perfect. All gestures work exactly like they should. Battery life: you can expect to get around 8 hours of actual work done #or 12-14 hours just watching videos#. With the tablet off the keyboard you can get around 2.5 hours of work done #but you can charge the tablet even while not plugged into the keyboard so no issue if your by power#. What's not to love? Only thing that would have made this better is that the keys were black #but then it would have looked exactly like the MacBook so I understand why they didn't do that#. I hope this has helped you in deciding if you want to purchase this beautiful and powerful laptop 2-1. Click the like button if it did, I appreciate it.

For those who want a quick answer--buy this computer! It is a beautiful, powerful, and unique machine and is, at the very least, worth trying out for 15 days. For those who want to know a little bit more about why I think this is a worthwhile product, my review will first consider some negative elements of the Surface Book and then will list the positive points. These points are in the order that I think of them and are in no particular order. Negative: -The backlighting on the keyboard is a little dim and slightly uneven. I by no means think the uneven backlighting is bad enough to even truly complain about, but it must be mentioned. - Due to the odd aspect ratio (3:2), some full screen programs will default to a lower screen resolution. In order to bump up the resolution on these programs, more often than not there will be some letterboxing on either the top and bottom or the left and right. - The rubber feet aren't very tall or grippy. This means the device can potentially slide around, and if you use it on a glass or some other sort of textured surface, there may be some scratches from the hinge. -The headphone jack is at the top right of the screen when used as a laptop (which is most of the time for most people), and while I understand that this is to allow headphones to be used in tablet mode, I would have preferred to have it at the bottom of the screen so cables don't dangle across the keyboard. Positives: - Screen resolution is beautiful, the color accuracy is much-appreciated, and the screen size is perfect in my opinion. I personally like the aspect ratio, as most of my work is done in Excel, and I am able to view more cells with the taller-than-usual display. - The keyboard has good travel, is tactile, and well-spaced. - The trackpad is the best I have ever used on a windows computer and nearly matches those I've used on MacBooks. The only reason apple products may have an advantage is because the texture on the Surface Book's trackpad is a bit rougher. - The design is unique, and I find it quite beautiful. When something as simple as a hinge is one of the defining features of a device, you know the designers have done a good job with it. - The magnesium alloy case feels nice, is generally cool to the touch, and seems sturdy (Not trying to test that though!) - The pen is very responsive, and the eraser functionality is more useful than I could have hoped. - When only using the tablet portion, the device is far lighter than I anticipated, and still a fully capable machine. - The specs are quite good. Yes, I understand that you can get a much better spec'd computer for the same price or cheaper, but the build quality will not be as good, and the tablet functionality is something that I find quite important. If you intend to use this as a tablet, even just a small portion of the time, this is an incredible device that I wouldn't trade for anything. If you don't ever use the tablet, it is still a good computer with strong specs and a good design, but you could find better value elsewhere. Either way, there's no mistake in purchasing a Surface Book.

I've had my Microsoft Surface Book for a couple months now and so far I love it. The computer runs quickly and is overall very easy to use. The battery life is great compared to other laptops I've had in the past. The stylus works well and overall the laptop seems very well made. Lastly, I love that I have the option to use it either as a tablet or as a full functioning laptop. I would recommend purchasing a case and/or screen protector to protect the laptop, especially when it's being used as a tablet. The one drawback is the price (about $1600 for the model that I purchased). However, I do believe that despite the price, this laptop is worth it and hope that it will last me quite a few years.

While I was aware of the hiccups many experienced with their new Surface Books, I also read enough to know that all issues were fixable. I'm not foolish enough to think every product is free of some flaw, nor do I let some whiny reviews skew my opinion. I purchased and loved my Surface Book right out of the box! Day 2: it was stuck on a startup screen. Reboot didn't help. An online chat rep gave me a trick to get going and: success! Day 3: similar problem. I spoke with a Microsoft rep via phone this time and, after an hour of updates, I was back up and running. Since then (a few weeks) I've not had any issues. So...out of the box, ensure you have installed all pertinent updates before going further. Outside of that issue, the computer is great! Phenomenal screen, uber portable and fast. Despite my reluctance to spend the money on a new product, I'm glad I took the leap!

I absolutely love my Surface Book. I previously owned a surface pro 3 and was in desperate need of an upgrade. I am personally more of a laptop guy than a tablet guy, but the versatility of this product has given me the opportunity to utilize both in the right mix. This "book" is a modern marvel. Pros: Lightweight, decently powerful for games on low settings, very strong and sturdy, touch screen is impeccable, and the keyboard is very ergonomic. Cons: Can be a bit more powerful to handle some newer games on higher settings, battery life is just okay (I get about 6 hours out of 100% batteries, and price was a bit steep compared to other alternatives. Overall though if you don't mind the extra couple hundred dollars, you wouldn't be dissapointed by this amazingly designed piece of equipment. I would buy these as gifts for everyone I know if I could afford it. I hope this helped!

I knew I was going to buy a Surface Book, I just didn't know which configuration. I ended up with the i5, 8GB RAM, 256GB SSD, dedicated GPU setup. For a premium priced product, I felt this configuration had a good bang for your buck (it helped that the only other model in store was the $2600 variant). I have been a fan of the Surface platform and have had a Surface Pro 3 since launch. The Surface Book has everything I loved about touch integrated OS popularized (at least for me) in the Surface Pro line and adds battery life and graphics capability. Performance: I have been able to stream all of the Steam games in my library without any issues and routinely run Photoshop and Blender from the Surface Book. If you are wondering about the dedicated GPU, one of the best examples I can give is from rendering within Blender. I compared the rendering time of an object at 3000x2000 resolution; with integrated graphics, it took 1 minute 22 seconds. With the dedicated GPU enabled for Blender, it took 9.5 seconds for the same render. The hybrid cooling that was incorporated into the Book and the Pro 4 seems to help significantly with the device not throttling performance. My Surface Pro 3 is an i7, but my Surface Book (i5) seems to perform just as well. More importantly than the performance though, is the fact that I can silently use the Surface Book. My Pro 3 would sound like a hair dryer whenever I attempted more CPU intensive activities. Setup: As I mentioned above, I have been using Surface Tech and Windows 10 for quite a while. Device setup was not an issue. I read about some people facing difficulty with login etc... I did not share the experience. I entered my existing Microsoft account info and was off and running within minutes. I will admit that there were two large updates that happened during my device setup, so it is very likely this is why I did not face similar issues as early adopters may have mentioned. Battery: Battery life was one of the main drivers that pushed me toward the Book instead of the Pro 4. The day after I purchased the product, I went on a business trip. I took notes/casually used the device for 10+ hours (on battery) a day at the conference. It definitely outpaces my Surface 3 in longevity. Since I purchase a model with the dedicated GPU, the 60 watt charger was included. The tablet/display and keyboard/base can charge simultaneously with the 60 watt charger, and do so quickly (I think a full charge is about 2 hours). Other: I am not artistic enough to appreciate the difference in 1024 levels of sensitivity in the new pen vs the old, but I can tell you it writes well on the screen. In what might seem a trivial thing, I was happy to see the magnetic attachment on the display side, so much improved over the attachable loop to the type cover on the Pro 3. Gripe: I am not a fan of the headphone jack on the display/tablet. It could just be the equipment I am using, but the jack does not recess completely/snap in, so I have had to think about plugging in my headphones more than seems necessary.

This is a sleek, fast & versatile laptop. It runs all of my desktop software without any problems. Each update from Microsoft makes it better! The only real downside is the price is a little too steep for many people.

I have never before written a review and never cared to... But this computer is great and deserves praise. I previously owned a Sony Vaio Z i7 - it was great, but it got old and I dropped it. After, I tried the Lenovo Yoga 3 only to find out that the Intel-M processor is too weak for real applications. Sad. The Microsoft Surface Book is powerful, well constructed, relatively light, and just great. I don't really use tablet mode, but the ability to both remove the screen to use as a standalone light tablet OR reverse it and use backed against and protecting the keyboard is smart. And it works because there are two batteries in the computer - one behind the monitor (so it can be used as a tablet) and one beneath the keyboard. I use this for work (and now powering four other monitors on my desk) and it's perfect. I don't know if I'll use the pen, but it seems cool. Well, it would probably be cooler if I hadn't lost the pen in the first few days of owning the computer (oh well). Only good things to say about the Microsoft Surface Book.

My initial experience with my surface book was actually very, very, VERY, bad. When I first booted it up, it refused to update and kept freezing. I had done a lot of research before investing in the product so I already had an idea of what the problem was. After resetting Windows, which fixed the freezing and refusal to update, it was smooth sailing. I didn't realize how useful the clipboard/tablet portion of the laptop was until I had a guest come over and I simply pulled off my screen was able to show them some of my pictures that windows 10 automatically pulled from my one drive (which was awesome). If you've done any reading on the surface book then you already know how small the battery is in the tablet but it does the job if you just need to take it around to read or surf for a few hours. The build quality on this thing is absolutely amazing. I intended to connect my gaming mouse and keyboard for typing papers or to play an occasional game but the keyboard/trackpad combo is the closest thing I've felt to perfection in a laptop. I still will use my mouse for gaming but I don't think there's a person on this planet who enjoys playing a 3D game on a trackpad.Speed is also not an issue. Going through and loading all of my programs and setting up my accounts was a snap and the surface book never showed a hint of slowing down while I had 6+ windows open that were all retrieving their own info. I also loaded up World of Warcraft and had that going at "Good" settings and a stable 50+ FPS. My only complaint about the surface book is of course price but I fully understand that quality cost more and there is no other product that can do what this one can. I only buy computers and similar devices every 5+ years but I fully expect this device to serve my needs for a long time

The concept is great, although the execution needs a little tweaking. The first unit was DOA. One of the docks is also DOA. But MS stands behind their product and both have been replaced immediately upon failure. This unit is very light in weight but I wouldn't call is a lightweight. This model is a fully functioning Windows 10 machine that converts from Tablet mode to Laptop mode to allow me to do real work yet all my apps are here. This unit replaced a Surface Pro 3 and an ASUS desktop computer and I can run everything I did on both.

The Surface Book is a good alternative to the MacBook Air. They are comparable in weight, battery life, and power. The touch sensitivity on the monitor works great and I can't get over how well made the stylus is. One of the features of the Surface Book is the ability to use it like a tablet. I think this is a neat feature but the Surface Book truly shines as a powerful laptop. I would say one of the stand out features of the Surface Book is the resolution; an oustanding 3000x2000 resolution with a ppi of 267. You are definitely paying a bit more for the Surface Book but I think it is well worth it for all the bells and whistles it comes with.

Microsoft hit this one out of the park and created the perfect ultrabook. The laptop is the right size and has the right specs to get real work done. Surface Book runs Office products perfectly and is an excellent tablet for when you are on the go. The tablet is extremely light and has a beautiful picture. However, I would not recommend this product if you are not experienced with Microsoft Windows 10 and its imperfections.

As the person responsible for purchasing all competes for my company I have tried them all and by far this is the best laptop and tablet that I've seen. It works very smoothly and it is very very very fast. It is also very light in weight especially when in table form. I highly recommend this product to anyone who needs to be mobile.

I have not had a single problem with this Surface Book since the day I purchased it. I have had it for almost a year and I still love everything about it. The processor is lightening fast and the screen quality makes everything vibrant and clear. We use it for just about everything you could use a CPU for: graphic design, statistical processing, writing, gaming etc... If you want to hold the embodiment of technological perfection, get yourself one of these.

My 3 year old Ultra book was on its last leg. Somehow I found a surfacebook online at bestbuy and jumped on it. Sleek, slim, and lightweight...plus it's super fast. Some launch issues that have been updated with firmware are the only things preventing me from giving it 5 stars

The SB is svelte & beautiful. The 3:2 aspect ratio of the screen is excellent for documents & work space in general, & the 3000x2000 resolution give gorgeous picture quality as well as a great canvas for artists. The detachable clipboard elevates the SB's use for many including note takers and artists, or anyone needing tablet functionality for a few hours away from the "laptop" experience. With its dedicated graphics card it certainly offers better graphics performance for those needing that. Of course, with all high-end devices, the price(s) is premium, but if you truly need all that it offers, it's worth it! Due to its cost, I recommend you try the SB to see if it actually meets your needs, or exceeds them. If you fall into the latter category, look for something less expensive that meets your needs - not everyone needs all this beautiful device offers.

The Surface Book is without question the finest laptop I have owned. Exceptional quality construction, very light, brilliant screen, great keyboard and TouchPad, the Surface Book really has it all. Personally, for my use the Surface Dock was a necessity and with that add on, I am extremely satisfied.