Customers are impressed with the Surface Book 2-in-1's ease of use and portability, citing its simple setup and versatile design. The excellent graphics capabilities also received positive feedback. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price is on higher side, but this is really good.
I would recommend this to a friend
Rated 1 out of 5 stars
Very poor dependability
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned three (3) MS Surface laptops within two weeks for defective hardware (solid-state drives). The fourth laptop lasted 5 months and experienced a solid-state drive failure. Poor quality, poor quality-control and I consider a waste of time and money. However, Best-Buy was awesome! Each time they accepted the return; and, on the fourth time, after 5 months, they refunded my entire purchase. I purchased my first MacBook Pro. Five (5) stars for Best-Buy; zero (0) stars for the MS Surface.