Customer Ratings & Reviews
- Model:
- CS5-00001
- |
- SKU:
- 4531300
Customer reviews
Rating 4.2 out of 5 stars with 337 reviews
(337 customer reviews)to a friend
Customers are saying
Customers enjoy the Surface Book 2-in-1's beautiful screen, ease of use, lightweight design, and solid performance. Many appreciate its portability and sleek aesthetics, although some experienced issues with the keyboard and battery life. The high price point was also a recurring concern for some buyers. While most found the device to be a worthwhile investment, potential buyers should be aware of these potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great computer wiht ease of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer does everything i was looking for it to do and is easy to utilize. The only reason I did not give it 5 stars was problems i experienced right after purchasing it. There were several bugs with the operating system. I had to have the geek squad run a diagnostic and upgrade the system. Not what i would expect with a system right out of the box. That being said it now functions fine.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Going away to college gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be more happy with this purchase for my daughter going away to college. She loves it and hasn't had any problems with it at all going on about 7 months now. Would recommend.
I would recommend this to a friend - Cons mentioned:Keyboard
Rated 1 out of 5 stars
Waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have NOT bought this Surface Book. Its a waste of money, the screen keeps shutting off and there is nothing you can do except wait like 3-15 hours unti it turns back on. It keeps freezing up all the time. There is nothing special about this notebook. Don't waste your money and buy yourself an Apple.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Petro, The Surface Book has a Limited hardware warranty which includes service on hardware and covered accessories for 1 year from the date of purchase. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you.
- Cons mentioned:Price
Rated 5 out of 5 stars
Badass@j!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop made in my option. Flawless victory. My $999.00 MacBook air is about 80% this good. Mine was $2500.00 with the geek squad 2 year protection. Pricey, but worth it.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Best Windows Laptop I have had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Windows Laptop that you can get today. It's a "luxury" purchase for sure, there are plenty of cheaper options out there. If you want the best their is always a price to pay.
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Great 2 Travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is a light and easy way to work anywhere, good battery for office work
I would recommend this to a friend Rated 3 out of 5 stars
Not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Window10 has many problems on this laptop. And the one I got also has problem with detaching and rotation.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real easy to get setup - works perfectly with Microsoft software
I would recommend this to a friend Rated 1 out of 5 stars
Early death
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised at the performance and battery life of the Surface Book. Good size, plenty of power for standard use, Steam in-home streaming, light photo editing, etc. However, the internal hard drive failed just out of warranty with little warning and left me stuck with a $700 replacement suggested by Microsoft and data loss. For $2500 I expected much more than a shrug from support and another $700 to MS. I've built enough computers to know that a hard drive failure, much less an SSD failure in a year, nowadays, is abnormal, but it seems to be a relatively common issue in these! (High-temperature environment perhaps?) I don't know what caused it. I would not buy this product again without either a better manufacturer warranty or greater ease of repairability. Sorry Microsoft, Great idea! Poor implementation. Hopefully, the 2nd generation won't be plagued with early death like this device was.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect balance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for a smooth transition in an office/field position. Screen works good enough in the sun, good powerful laptop that runs all of our company programs.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my surface primarily for school: note-taking, coding, and running some 3d programs. This surface has worked incredibly well.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
True desktop replacement for gamer college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The processing power and built-in-video card make this a gamer's dream. The light weight and screen size also make this a college student's dream.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My daughter loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my daughter in college. What attracted me first was the ability to use it as a note pad as well as a laptop...she loves it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great laptop for on the go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Microsoft Surface Pro Note book. It is compact and easy to tote around. Provides me the all the features of a regular lap top and more.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome Notebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this notebook to use for my engineering program at college. It has performed excellent.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great for personal use and business.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing.It's truly beyond what I expected.I use it for personal as well as for my business.I highly recommend this product.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is simply a beautiful machine. I have not yet encountered any driver issues. I would also note that u have not encountered problems with standby mode drain in the battery so perhaps Microsoft has fixed that. It runs all the software I have installed do far without issue. Using the pen to right click takes some practice. I wish the pen had a button on the side for that. Also sometimes the latch gets stuck and out of sync and I have to "recycle" it. Otherwise it has had very few problems thus far for me. I really love it.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new book. Very fast i7. My only complaint is I wish it was as light as my former Lenovo yoga which broke 5 times by the way!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Excellent Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my new Surfacebook. So far everything works excellent. Could use a little more battery time when using as a tablet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microsoft - Surface Book 2-in-1 13.5 Touch-Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new Microsoft - Surface Book 2-in-1 13.5 Touch-Screen Laptop. The setup was quite user friendly.
I would recommend this to a friend












