Customers enjoy the Surface Book 2-in-1's beautiful screen, ease of use, lightweight design, and solid performance. Many appreciate its portability and sleek aesthetics, although some experienced issues with the keyboard and battery life. The high price point was also a recurring concern for some buyers. While most found the device to be a worthwhile investment, potential buyers should be aware of these potential drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 337 reviews
Rated 4 out of 5 stars
Few problems, but great overall!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
With this being the first Surface Book model made by Microsoft, it is a great concept for the future of laptops. Sure, there are a few issues that have come up, with mine being more luckier than others, many updates keep have been issued in order to resolve them. So far, I enjoy using it, and look forward to its long usage and capabilities!
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Love it!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I also have the Surface Pro3 and this Surface Book offers even more flexibility with a more rigid and typical keyboard. I'd recommend it for anyone on-the-go
I would recommend this to a friend
Rated 5 out of 5 stars
Loved this product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very pleasantly surprised by my new surface book.
I did not think anything could so well designed.
High quality outstanding tablet laptop all in one.
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 5 out of 5 stars
Great performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Surface is very functional for office work and personal use. The USB 3 ports are the key along with the ssd drive speeding things up. Backing up is a breeze with an external hard drive. The touch screen comes in handy with the stylus. I am still getting used to Windows 10. It is a good combination of old and new but I wish the tiles were easier to identify.
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 5 out of 5 stars
Light weight, very easy to use, great for school,
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my daughter, who's junior in college and who needed light weight computer that is lightweight and easy to use in classes and powerful enough to handle large analysis projects and papers. Easy to use, high definition, excellent speakers.. Great as tablet, but powerful as a laptop. Bought one for my business after saw how well it worked for her.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed, Weight
Rated 5 out of 5 stars
very nice product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
fast, sleek, lite weight . very easy to use and set up
I would recommend this to a friend
Rated 4 out of 5 stars
Surfacebook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, this device still has a lot of bugs that Microsoft is taking a long time to patch. But other than that, this thing is awesome. The most noticeable issue that you will have with them is the sleep of death. I went into the settings and set it to never go to sleep and haven't had the issue since.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed, Screen quality
Rated 5 out of 5 stars
great computer, very fast, great screen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
great computer, very fast, great screen, easy to carry around.
I would recommend this to a friend
Rated 4 out of 5 stars
Great intro laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this laptop to replace my surface pro 3 in hopes I would like it better. I was right I love the surface book and while it's a little heavier the functionality of it is awesome. My only gripe to the surface book is the tablet itself you cannot charge alone or it does not have a USB port on it.
I would recommend this to a friend
Pros mentioned:
Processor speed
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great for graphic design.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm always designing invitations and such so this computer meets all my needs. It's fast, and the touch features are amazing. I had to give 4 stars because the battery life could be better.
I would recommend this to a friend
Rated 4 out of 5 stars
Funny little thing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's great as laptop, it's bad as tablet. It comes with a pen that I never used.
The outside power button is switching the unit on while its in a bag, and when you close it as a tablet, it does not really know if to switch off or not.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love the Microsoft Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great graphics and easy to use. Microsoft constantly provides updates for the system. Can use as laptop or pad.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Microsoft Surface Book 2
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This new Microsoft Surface Book works great. Light and easy to carry.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Great computer/tablet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great... fast.. and love that u cant turn it into a tablet when ever you want!!!!
I would recommend this to a friend
Rated 3 out of 5 stars
Love it but...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my surface book but there are some serious issues with the firmware. The display adapter crashes frequently resulting in page freezes. Not serious but unfortunate in a 2000 dollar machine. My unit generates an error when I go to detach the screen but it does detach if I pull it despite the error message. It would have been better if the SD slot was in the screen half as you lose access to files stored on the SD card when you detach. Hopefully most of the issues I see will be resolved in the coming months with firmware and driver updates.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent merge between notebook and tablet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase, everything worked as supposed from the very beginning!
No problems at all, so far.
I would recommend this to a friend
Rated 4 out of 5 stars
Love the size
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the size of the computer. It has a lot of great features I am still figuring out which is why I can't give it 5 stars quiet yet. I am getting use to the touch pad but like it. Looking forward to really learning What it can do
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Great product when it works....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased one for my wife to replace her portable computer. It acted funny with blue screens from start but seemed to straighten after Best Buy Geek Squad reset system to new condition. After about 3 - 4 weeks it started again and progressed to unusable . Took back to Best Buy and fixed again.. Problem returned and they replaced it with new machine. We have had no problem since. I works GREAT. I would only buy or have serviced any serious computer systems from BEST BUY. They stand behind their work!!! Thanks!!!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Got a Surface Book
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this laptop is amazing. It is fast, high quality resolution. Camera is great.
I would recommend this to a friend
Rated 4 out of 5 stars
Great laptop to replace a much heavier laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture and resolution amazing
Dropped laptop with Geek Squad to install Office 365.....
Done in a few hours...picked up the same day
Working from home that same night