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Customer Ratings & Reviews

Your price for this item is $2,099.99

Customer reviews

Rating 4.2 out of 5 stars with 337 reviews

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86%
would recommend
to a friend

Customers are saying

Customers enjoy the Surface Book 2-in-1's beautiful screen, ease of use, lightweight design, and solid performance. Many appreciate its portability and sleek aesthetics, although some experienced issues with the keyboard and battery life. The high price point was also a recurring concern for some buyers. While most found the device to be a worthwhile investment, potential buyers should be aware of these potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 337 reviews
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best. The graphics are amazing and it has a sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book is a high end laptop that is mostly a traditional clamshell laptop but also allows the user to go into "clipboard" mode where the screen detaches. I often use the detached screen when collaborating with co-workers and it's a nifty feature. Overall, the laptop is excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    versatile, light-weight, durable tablet/laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! Its sturdy and durable, but also light-weight and portable. It is very user friendly as well. I looked at several different tablet/laptops while I was in the Best Buy store before deciding on this one. I'm glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    One of the best laptops out there!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this machine. The track pad was exceptional and the picture on the monitor was very accurate. The stylus feature is nice and I liked the quick access to one note. Found it useful for adding notes to .pdf blueprints. Only drawback of the machine was the clunky remove and flip monitor feature. I found it to be too cumbersome to use in the real world. I like the quick flip on my yoga 900 for going to tablet mode then doing automation system programming where you have to multi tap devices then confirm taps on laptop. The magnetic charger cable connection was the feature that impressed me the most. I almost kept this laptop because of this feature. I don't understand why more laptops don't have this connection type. Over the last 10 years I've broken the charger port on every laptop I've owned...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated to replace my former laptop, but it was on its way out. After reviewing my options, there was no comparison to the Surface Book. It is durable, so don't let the gap between the screen and keyboard fool you. It is easy to use as a tablet or a laptop. I love the backlit keyboard. This is by far the best laptop I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Slow at first, now it's fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow at first and sometimes it's looks like it shuts down but then it turns back on. The resolution was extremely small at first but when using AutoCAD or other applications for blueprint designs, use a lower resolution. After a few weeks the computer is now running faster. Issues with the sleep mode was the cause so it's fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Microsoft fan.... No doubt. But I'm also a realist. I did not like the first two Surfaces, the 3rd was a home run, so I knew when a surface-esque laptop came around I'd be happy. As my primary machine, it's awesome. Get the dock! The Surfacebook is as it says - an all around MacBook Pro killer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a Lenovo Helix. The Surfacebook has a great display and is much more powerful. So far I haven't had any issues other than normal Windows things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily detachable screen makes this the perfect service for people who are looking to have a laptop tablet combo. Microsoft did this in the perfect way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sleek machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microsoft computer on the market today. Intuitive, great for business or fun. Just one issue with OS 10. It seems you can't print from a RDP session to your home printer like OS 7. I guess Microsoft will eventually fix that, but right now it's a pain. Besides that great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft nailed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Surface Book for light design work and general productivity. Windows 10 shines in this hybrid laptop/tablet, and the Surface Pen works great for sketching and notetaking. Runs Adobe CC apps fine so far, but can slow down with larger files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for educator teaching online classes. Great audio/video performance. PC format to manage and facilitate courses. Tablet format to collaborate with online students. I teach Math and find the use of the stylus very helpful. Light to travel with.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I love my Surface Book!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After weeks of research, we visited the Best Buy in Huntington and spoke with a great Microsoft rep in the store. I told him all of my personal and work needs for my new laptop and the Surface exceeded those requirements. I am so happy with it and I find something new and cool on it everyday. It takes a little time to figure out the laptop vs tablet capabilities but once you play with it for a bit, you wonder how you ever lived without it. The price point is high but it offers so much more than other similar options that are lower in price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work and home. Does everything I need and the 2in1 is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially start up was hap-hazard, needed numerous restarts and updates to get it going properly. Though, so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. A little issue with displays when docking, but, overall nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use for work and I am happy with how quick & easy it is to use. I would like to see USB ports on the monitor part of the book.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice device. i7 has fan issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews, I looked forward to the Surface Book. I liked the fit and finish; I liked the Windows 10 integration. But be advised: the i7 runs hotter than the other CPUs and the unit needs to turn on the fans quite regularly. I don't like reading in bed with a noisy tablet. My unit went back to the store, but I expect I will be back for an i5 version when they ship again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I believe is better than a Surface Pro 4 with the memory you get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this since it came out. Works great. Has a few bugs but Microsoft is working on fixing them.

    I would recommend this to a friend
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