Customers enjoy the Surface Book 2-in-1's beautiful screen, ease of use, lightweight design, and solid performance. Many appreciate its portability and sleek aesthetics, although some experienced issues with the keyboard and battery life. The high price point was also a recurring concern for some buyers. While most found the device to be a worthwhile investment, potential buyers should be aware of these potential drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 337 reviews
Rated 3 out of 5 stars
Good but typical Microsoft issues.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surface book is a good product but twice in the first few days of use a blue screen came up indicating a memory dump was happening. Nothing else worked until that process finished and a restart was done. A memory dump on a brand new device? Was it a lemon? Maybe. Did I want to try another one to be sure? No. It went back to Microsoft and I went back to Apple.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Purchased as a gift.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Impressed with the Microsoft Surface Book's capabilities. The store sales rep provided me with all the unit's functions and specifications, which contributed towards my decision to buy it as a gift for my son.
I would recommend this to a friend
Pros mentioned:
Processor speed
Cons mentioned:
Price
Rated 5 out of 5 stars
Powerful Computer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer is fast and gets the job done, a little over priced. Very good for those that like to draw and be creative
I would recommend this to a friend
Rated 4 out of 5 stars
awesome
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great device. Best buy just needs more of the fun goodies that go along with the base unit.
I would recommend this to a friend
Rated 4 out of 5 stars
Good for the first generation model
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would wait for the second generation model to be released to get all the bugs worked out.
I would recommend this to a friend
Rated 4 out of 5 stars
Great help from Antione
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Antione was the guy I spoke to in the store and he helped me work through some different options until I found the the right one. I already had a surface pro but I find this a perfect choice to bridge a tablet and laptop and I've since put away my Dell laptop.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 4 out of 5 stars
Nice 2-in-1 Laptop
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the size of this laptop. The graphics are great. This would be an excellent laptop for a college student. Perfect for traveling. It's lightweight and ultra thin. I picked this up on sale for a great price. Very pleased with it and would recommend.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
I LOVE IT!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely LOVE this 2-in-1!! At first I had an issue with the battery but then I relaized it was a software issue and I had to go to miscrosoft's website to reinstall drivers. After doing so my battery life went from 3 hous of video streaming to over 7 hours! Beitiful laptop with a great processor and battery! Couldn't ask for anything better (except maybe a lower price). But in my opinion it was worth the money!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good Laptop
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first I seem to have had typical Microsoft rush issues like reboots and lockups but as the PC updated it has gotten much better.
I miss some things that were done better in 7 but that is software related
I like this PC a lot.
I would recommend this to a friend
Rated 4 out of 5 stars
Love the ergonomics of the design
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek and cool with awesome HD resolution and great processing speed
I would recommend this to a friend
Rated 5 out of 5 stars
Cool, fast and capable
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had a few hiccups but it's been an excellent choice for my work as a mobile consultant. It's the fastest laptop processor on the market with excellent battery life.
I would recommend this to a friend
Rated 4 out of 5 stars
Decent for first try
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good laptop. Still needs refinement. Need to iron out the bugs
I would recommend this to a friend
Pros mentioned:
Screen quality
Rated 4 out of 5 stars
Great laptopon
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great resolution and there are many apps preloaded. Keyboard is easy to use and the Microsoft blue tooth mouse is a must. A little slower on wifi internet applications than expected but the overall performance is great.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Great little machine!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The speed and picture quality are so much better than the last Surface Pro 3 models. Now there are less conflicts with websites and quicker downloads. This model is much better than the Surface Pro 4 since it is also a tablet, but has a sturdier keyboard/base and it's backlit! I will be replacing my highend HP with this same machine as soon as I start having problems with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer all in one
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this computer as a present for my boyfriend and we both use it, love the fact that you can have a laptop and a tablet all in one works great!!
I would recommend this to a friend
Pros mentioned:
Processor speed
Cons mentioned:
Price
Rated 5 out of 5 stars
Good
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This surfacebook is very fast and powerful but overpriced on my opinion
I would recommend this to a friend
Rated 5 out of 5 stars
Great PC Tablet Combo
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a great PC but display detaches as a tablet. It has 2 batteries which helps it last longer between charges. The display has great resolution.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Not good enough to be called imperfect
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was excited about the Surface Book's potential and can accept some glitches but this product is borderline unusable.
First, the hibernate function drains the battery so I had to change the settings to power the machine off when closing the lid or pushing the power button.
When you power the machine on, the display does not activate about every 5th attempt. This requires holding down the power button for 30 seconds to reset.
I regret not returning this machine.
No, I would not recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello geekalot, Your feedback on Surface Book is extremely important to us and we are always working hard to optimize your Surface experience. In the meantime, please check out our support site that may help you to resolve the power button issues you are experiencing: https://www.microsoft.com/surface/en-us/support/browse/surface-book?category=install-update-activate . If you need further help, please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration this has cause and hope this was helpful to you.
Rated 5 out of 5 stars
a tablet and a computer made right!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using an iPad daily and carrying a laptop as well, with the surface book, I only need to carry one device. keyboard is a second battery!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
It can replace many of your mobile devices
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a long investigation into tablet type devices, I decided to try this for the Best Buy trial period (around 2 weeks). Upon booting up I was immediately impressed with the boot speed and ease of use. Every time I needed a button it was right where I wanted/needed to be. I really haven't found any "cons" to this yet. Everything so far is a "pro" or even more.