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Customer Ratings & Reviews

Your price for this item is $2,099.99

Customer reviews

Rating 4.2 out of 5 stars with 337 reviews

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86%
would recommend
to a friend

Customers are saying

Customers enjoy the Surface Book 2-in-1's beautiful screen, ease of use, lightweight design, and solid performance. Many appreciate its portability and sleek aesthetics, although some experienced issues with the keyboard and battery life. The high price point was also a recurring concern for some buyers. While most found the device to be a worthwhile investment, potential buyers should be aware of these potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 337 reviews
  • Rated 5 out of 5 stars

    meets my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very mobile and powerful! My grandson tried to walk away with it, he has a pro3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than iPad pro, as far as accessibility. Works greate for Photo Shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my surface all of the time. By far the best laptop I have ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all programs. Had some issues with the key board not working but it was replaced

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great Lightweight Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product, but I am having glitches with my keyboard. Bestbuy does not know how to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding product! SUPER FAST & GREAT GRAPHICS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW SURFACE TABLET/COMPUTER! TRULY OUTSTANDING PRODUCT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anything computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can be a tablet, a computer and anything in between!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mainly in the tablet mode works better than I had hoped

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome, Awesome, Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it. Portable and powerful! This unit replaced my old desktop computer. Not as portable as my Surface, but was a nice replacement for my desktop, with the added convenience of portability when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and tablet combined in one. Great for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Working Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched the SurfaceBook. It great laptop. I very much enjoy being able to switch from keyboard to writing and that I can detach the keyboard to save weight. Coming from an HP slate tablet, this is a nice upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for Engineering students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and had problems with it right away. I had to have it replaced two times before receiving one that works perfectly. The first one kept freezing and the second one had problems with the battery charging. Thank goodness the third one works without a hiccup.I am an engineering student and this laptop is perfect. Too bad I had to have so many problems in the beginning, otherwise I would have given it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Book has been great for the most part. Only a few minor gripes such as the sleeping problem, and, well that's really it. Its fast, responsive, and easy to use. Tablet mode works well and is useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best "Laptop" I've Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Surface Book. I've owned several laptops over the years and this has proven to be the best one yet. I know it's not a laptop per se, but that's the configuration that I use most. It's nice having the option of detaching the screen and using it as a tablet, but I don't find any use for that. The software is easy to use and Windows Hello is the best way to log in to your computer. No passwords, no swiping a screen. It sees your face and just logs you in. The only issue I have is the fact that you cannot open it with one hand. It's a small problem, but you have to use two hands to get it open. The space caused by the hinge also has the tendency to collect dust particles.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Bad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delays,Glitches,not up to my standards for the price! Had to return it, upset because the features were great but I expect it to be perfect for that price tag...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement for an old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast to boot. Love the active Pen with screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for EVERYTHING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can do everything I need to do with this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from a MacBook air to surface book has been very easy transition. This has been flawless. Wonderful screen and a very high quality notebook. Apple better start looking over their shoulder.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    I like it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and I like the touch screen. Microsoft hit a home run with this product.

    I would recommend this to a friend
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