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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 306 reviews

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  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Surface Book 3 13.5" as user-friendly and powerful, praising its performance and convenient tablet mode. The screen size is frequently cited as ideal for various uses, and many appreciate its lightweight design and long battery life. Positive feedback consistently highlights the device's versatility and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 306 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Surface Book

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an Apple imac to this Mircosoft Surface book and couldn't be happier. Everything works so smoothly, and there are many other functions available on this laptop that I wasn't getting with my iMAc. I have always been an apple person however I was happy to finally make this switch. The only downside is that it is slightly difficult to use with other apple products such as iPhone but that really doesn't upset me in any way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Welcome to the Surface family! We're delighted that you're happy with the performance and convenience of your new Surface Book 3. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great for students!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for zoom classes and turns into portable sheet music when practicing piano.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Works good. Better iMac and other Laptops

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best constructed laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately bought this on impulse in the middle of the pandemic. But I loved it--it was the most solid, sexy laptop I have ever owned. It handled graphics, video programs, everything fast and beautifully. But I realized that I couldn't really afford it in a pandemic and returned it (Very easily). But once things are more settled down economically, I will definitely go back and buy this again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Tablet mode

    Rated 5 out of 5 stars

    Happy with my Surface Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and fast performance! No glitches. The touchscreen is great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Sleek, stylish and fast. Kinda pricey, but I’m very happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for sharing your thoughts about your new Surface Book 3. We're glad that its sleek design and fast performance has made it a good choice for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great lightweight laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance as expected, lightweight and functional. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet for work or school! Fast, sleek, and powerful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph – It's great to hear that Surface Book 3 is a good fit for your needs. We're thrilled that you love its speed and sleek design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lightweight, easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and it is so lightweight. Will be great for home use and traveling.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Patty,

      We're glad that you're a fan of the lightweight, portable design of Surface Book 3. It's great to hear that it has been a useful design for home or working on the go. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop for student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely product for student. Strong and fast, very light weight to carry around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer if you're fine with the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my surface book in both laptop and tablet mode. Although it works fine as a laptop, I find myself using any excuse I can to pop the screen off and use it like a tablet (either to draw or take notes). The only reason I don't give it 5 stars is because the shear performance at the price it costs, just isn't there. I got the base model (so it's got a nice 10th gen i5 processer), but the graphical performance and storage space are lacking for a $1600 computer. I understand that this is the base model, so the specs aren't going to be great, but for a base model, even with the cool tablet/laptop capability that it has, I would expect a price more around $1000 or maybe even $1200. Charging $1600 seems more fitting for one of the more high end spec models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop super fast and mobile. Quick start up .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Tablet mode

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Surface Book ordered yo edit photos on. Great investment

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Tablet mode

    Rated 5 out of 5 stars

    convenient, great screen size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size, like the fact that this detaches

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you love the size, and functionality of your new Surface Book 3. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loooove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this just under two weeks and it’s been phenomenal. Super easy to adjust to and simplistic but still up to par. I am enjoying this for work as an ABA technician with lots of current virtual kiddos and loads of meetings and trainings as well as for school. It functions well for everything I need and has more capabilities than I realized I’d like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it it is the best laptop ive had so far and the fact that you can take a part the keyboard is great so you really have 2 in 1 its great as a tablet and same as a laptop you have extra battery when u need it just plug it back to its keyboard and there u go u now have more battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Business and Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to work remotely from home via VPN. Thus far no complaints. Battery life is strong and the keyboard feels much more sturdy and that of most other tablets/2-n-1s. Backlit function works well in low lights. Feels portable without being flimsy. Definitely could see myself working well with this via remote trips/in airports, etc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that your new Surface Book 3 is a solid performer for working from home or on the go. It's great to hear that you're a fan of its long battery life and sturdy construction, too. Thank you for sharing your thoughts; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality. Very solid and sturdy. Versatile

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a pretty penny on this but I believe in the long run it will be worth the $$$. So far it's worked perfectly. Cant wait to push this to its limits.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    From Surface Pro to Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In staying with the Microsoft family, I passed from a Surface Pro to the Book (with some generous assistance from the Geek Squad in Harrisonburg, VA. Saul is the best.). There is no reason to go back. This machine is more powerful, faster, more responsive and sturdier than the Pro. Well done Microsoft.

    I would recommend this to a friend