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Customer Ratings & Reviews

Your price for this item is $1,119.99
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Customer reviews

Rating 4.5 out of 5 stars with 306 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Surface Book 3 13.5" as user-friendly and powerful, praising its performance and convenient tablet mode. The screen size is frequently cited as ideal for various uses, and many appreciate its lightweight design and long battery life. Positive feedback consistently highlights the device's versatility and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 306 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third purchase of this brand. They are easy to use and convenient. I would definitely recommend for business use or if you’re not a MacBook fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very versatile and convenient too use. works as a tablet and laptop. I like it better than my Mac book and will not go back to apple after using this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Book 3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for school purposes and teaching my sister while the pandemic has been going on, and it works perfectly for both tasks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Book 3 is a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs run smoothly, sketching is a little tricky. The charger gets extremely hot when plugged in. Unit is little on the heavy side.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in medical school and lover this laptop. The feature which allows her to take notes on the screen during a lecture is what she likes best.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe – Thank you for sharing. We’re thrilled to hear that Surface Book 3 is a good fit for your daughter. We hope she continues to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked above and beyond for the purpose I needed it. I’ve used it throughout my nursing school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Class

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro provides excellent user experience. The tablet to laptop conversion makes it versatile because it enable work in different models and settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use and download anything and everything you want in it. I never like tablets but this one does its job I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book 3 is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond thrilled with this new device. I had a Surface Pro 3 which was just fine, but I longed for something more. This filled the order with ease! I looked into the Surface laptop and was impressed, but this is like having the best of both worlds. The two battery thing is pretty sweet. Really like it for drawing. Love that the screen pops off easily and stays put when you want it connected to it's mate/keyboard. Very nice machine- yes it's pricey, but well worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Book 3! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Happy with purchase so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm really enjoying it. First time using a non apple product in a long time so that's taking some getting used to. I can't seem to get the apple cloud to sync with the computer even though it says that it has none of my photos show up. I like the versatility of this laptop. Haven't used it for much other than browsing the internet and for an online course I'm taking. I like the size of the 13.5". Happy with my purchase so far. It was very expensive IMO so I do hope to learn more about its functionality to really be able to appreciate the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Welcome to the Surface family! We're glad that you're enjoying your new Surface Book 3 so far. If you would like to learn more about what Surface can do for you, Microsoft Support may be able to help. Check out this guide for tips and tricks on getting started with your new Surface: https://www.microsoft.com/en-us/surface/welcome-to-surface

      Hope that helps,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Such a great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! It is everything the salesman said it was plus more. I’ve already recommended it to several friends. I’m so satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best laptop around. It becomes a tablet instantly and Microsoft built a real winner. I had the Surface 2 before this one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Morgan – Thanks for being a loyal Surface fan; we hope you continue to enjoy using it! Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best laptop I’ve ever owned. Love that I can go from laptop to tablet at the push of a button without swapping to a different device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Teresa,

      We're delighted that Surface Book 3 is the best laptop you've ever owned. Thank you for sharing how much you love its versatility and convenience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good. But did not really meet expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Surface Pro 3 to the Surface Book 3, and well, so far I haven’t felt much difference. Also, the UAG Case and the screen protectors available for this model are underwhelming to say the least, with more drawbacks than even the ones made for the decade old Surface Pro 3. I have had a decent experience but I’m not at the point where I’d recommend you to make the same upgrade.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving my 5+ year old laptop behind I am transitioning to the Surface Book 3. So far, I am pleasantly surprised. It runs Windows 10 and all my apps well and with the USB-C to HDMI adapter I can run on multiple displays without a hitch. This is truly a wonderful change from my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer has been amazing! I haven't owned a computer in close to 6 years, and this one is easy to use, the hardware feels very very nice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving a review! We're pleased to hear you've been enjoying your new Surface Book 3 and that it's overall build quality has impressed you.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son who started high school this year. Perfect for what he needs to do, Graphics, camera, processor are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase of surface. I bought to replace the one I had that was over 5 years old. I find it comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop, easy to use. Very happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very easy to use. Set up and instruction for set up were very easy to follow. Great customer service when picking this device as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing how happy you are with your Surface Book 3. It's great to hear that it's been so easy to use, too. We hope you continue to enjoy your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    purchased for college.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to upgrade my daughter's Surface Pro that she started college with. she absolutely loves the size of the screen and the speed of it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's wonderful to hear that your daughter loves the power and portability of her new Surface Book 3. Thank you for sharing her experience; we hope she continues to enjoy using it in her coursework.

      Cheers,
      Chuck
      Surface Customer Care Microsoft