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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 306 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Surface Book 3 13.5" as user-friendly and powerful, praising its performance and convenient tablet mode. The screen size is frequently cited as ideal for various uses, and many appreciate its lightweight design and long battery life. Positive feedback consistently highlights the device's versatility and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 306 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Sam's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the size, to the optics, detachable screen, speed of processing. A total winner technology.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts. We are so happy you love the features of the Surface Book 3. We hope that you continue to enjoy it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface 3 x 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already own a Surface Book 2, so bought a newer one due to great experience and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer....easy to use. Geek squad was able to help me add Libre office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    gertiecarp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my Mac book pro and decided to switch. Works well with my college studies

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It's small but does everything a normal laptop does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIGHTS OUT. For a business owner to me this is a must have. Ease of use, simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a great purchase no complaints yet. I love the versatility of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and lightweight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work hose of a lighter computer. Easily handles all work and activities for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Hands Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use and set up. Very thin profile and sleek design, but not flimsy. Much like the Microsoft Surface Pros where it can be used as a tablet, but instead of a flexible keyboard like the Surface Pro this one has a keyboard that is like a traditional laptop. Big, beautiful touchscreen with facial recognition built in. Great computer for working from home or online schooling

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing your experience with Surface Book 3. We're delighted that you enjoy the sleek design, versatility and touchscreen. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Good Computer to Consider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight, but full-featured tablet is fairly easy to adjust to after use of a laptop. While smaller than I'm accustomed to, the screen size is adequate. I wish there was a visible light source that shows that the computer is on and when it's sleeping. I also wish it had an easier-to-use way to open the computer. Overall, I'm very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Very fast! Lots of memory! I almost want to buy another one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. I am completely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everything! I use this for everything especially school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery. Does everything and wanted. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marina is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marina was so very helpful, patient and professional. Her knowledge and experience was exceptional. Marina went above and beyond and we are so appreciative for her hard work and diligence. Thank you Marina and Best Buy for delivering a quality shopping experience. Thank you again and keep up the great work. Very Respectfully, John E Petry III

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    No tittles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop I would recommend other to buy it as well

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast PC Purchased for my Daughter for engineering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for college!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight and functional. Camera works with Zoom and for any application!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life-Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter when her other laptop (not a Surface) started deleting her work in the middle of writing her term papers. (Not good for a college student) With finals right around the corner, she was scared her other would not make it. She loves the detachable tablet mode and uses the stylus to "write" her papers super fast and easy! Love it!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We’re thrilled to hear that Surface Book 3 was a good fit for your daughter. We hope she continues to enjoy using her new Surface. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Has been Easy to set up and easy to use.

    I would recommend this to a friend
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