Customer Ratings & Reviews

Wish there were better instructions and support on how to use it. Screen is good, but has a glare unlike my Apple. Overly sensitive touchpad. Also, the day I bought it staff were overburdened.

Although there aren't huge cosmetic changes from the Surface Book 2, the performance jump and lack of little glitches is huge. I had so many little issues with the Surface Book 2 that I was reluctant to upgrade to the same line, but I'm glad I did.

I love the Surface Family. I've had two Surface Pro's and now this Surface Book. I love the portability and the detachable screen. If the laptop had more ports I would have gone with that, but the Book had more of what I needed.

Overall solid laptop for my needs as a college student. The only thing that can be a bit annoying is the battery drains a bit faster than I would like (I have to recharge every 5-6 hours), but I do use high-power software (Adobe CC, Autodesk, etc).

This is a great all around computer. However, it's larger than we thought. Somehow, "tablet" and "15 inches" don't really compute in terms of something easily carried around. The computer itself is terrific, however.

Spent more than I had planned but it is worth it for this computer. I haven't found anything I don't like about it. This will be used for taking to college classes. Not excited about college but I am excited about using this computer.

My whole shopping experience was ideal. I had no idea what I wanted. The salesman asked me some great questions then showed me a few options. I'm extremely happy with my purchase and have been using it almost daily since.

Waste of money. Not worth thr price. Performance is as good but think laptop is over priced

Great solid laptop for a Windows computer. Great functionality. Only gave it four stars because when you disconnect the display from the keyboard it reverts back to the generic graphics.....not the built in graphics card.

It's an excellent system for beginners or very experienced workers I have used this from everything from extracurricular to my business this is a great purchase of camera is phenomenal the use of the pad itself is awesome

I edit videos for my daughter’s YouTube channel using Adobe Premiere elements along with the occasional graphics edit with GIMP. Performance was smooth and every bit as good as when using my desktop machine. Edited several videos combining multiple sources with separate audio tracks and was very impressed with the performance. No lags, stutters, pauses or anything of the sort. I did have an issue with a driver file installed by Premiere causing Windows not to boot. It took a full Windows restore with assistance from Microsoft and a couple of hours of my time to resolve. Fortunately, being a brand-new setup I did not lose anything other than my time. The NVIDIA GPU did not seem to be getting used initially for the software I was using. Had to go into NVIDIA control panel and change Global 3D setting for preferred graphics processor from Auto-select to High-performance and then I could see in task manager that it was doing some work. From watching the performance in Windows task manager, it does not seem as if my productivity software was really pushing the Nvidia GPU very much, so I installed a couple of different video games to push it a little harder. The GTX 1660 is a high-end graphics chip set and it handled Forza Horizon 4 without problem. With the video settings on ultra it was able to maintain 30 fps and on high about 45 fps. I never really heard the internal fan get too loud, but the base does get a bit warm when the GPU is running hard. Being magnesium, the case seems to dissipate the heat rather well. Under normal used base and tablet are always cool to the touch. There are 2 batteries, one in the screen/tablet and one in the base. When attached it uses the base battery, which is larger first, and after reaching a certain charge level will then draw from both batteries which is a nice feature. I really didn’t have a chance to test out Microsoft’s 17.5 hour battery life claim but was able to use a full day off and on with a single charge. The battery does drain noticeably faster when using the GPU heavily though. Charge time from 20% to full was about 1 ½ hours The 256GB disk storage in this configuration is a bit on the light side especially if doing a lot of creative work, you’ll quickly fill up your drive storing media and other resources. Fortunately, the Surface Book has an SD card reader, so I added a 256GB card and formatted it HPFS for added semi-permanent storage. One downside is the card reader is rather shallow causing the card to stick out quite a bit and was a bit concerning for me to leave in all the time. Happily, I found an adapter for the Surface Book made by Baseqi that uses a micro SD mounted sideways to fit flush against the Surface housing when inserted. The backlit keyboard is great. Has a nice feel with appropriate key travel and tactile feedback. Layout and key spacing are also excellent. I’m not a big fan of touch pads in general. I think some people feel that the Surface’s pad should be larger more like a MacBook, but I feel this one is about right for my taste. It also does a good job of ignoring inadvertent touches (palm or thumb) while typing. I’ve used other laptops where the cursor annoyingly jumps around because of that. Detaching is a very simple process, just press the button and the Surface lets you know when it is ready. If there are any resources in the base being used it lets you know what must be closed or stopped before detaching. Once ready you easily lift the screen up to remove from the base. Using the tablet by itself is not a bad experience despite Window 10’s subpar tablet mode. It’s large but not too heavy and has a nice balance to it. I have found it’s best to use with a Surface Pen for note taking or doodling as a tablet. I have been super impressed at recognition quality with Windows Hello in general and on the Surface Book, it is no exception as it works flawlessly. USB-C port seems a bit too close to the charge port in the base as the port will be blocked if the charger cord is oriented towards the keyboard. Fortunately, the connector is reversible and can be flipped the other direction. Also would have been nice to have an additional USB-C port available. Other than a few minor things the Surface Book is a solid well built machine that performs exceptionally. Not to mention the hinge on this thing is still super cool. * Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.

Best laptop/tablet on the market. Works great. Wireless display and all that were important to use for a travelling "JackBoxGames" station.

battery life could be better, but the 2 in 1 is nice, its a little underpowered for the price and comps. keyboard for me was a little stiff with travel. I came from a MacBook prog 15 in 2017 model .pleased so far.

My college student absolutely loves this laptop. The detachable tablet works for him to take notes. He uses the pen to quickly maneuver around college software. Perfect for virtual college courses.

Trying to consolidate an iPad and Lenovo yoga 720 / 13" into one device. I've only had it for about a week.. but so far so good. Haven't used it as much in tablet mode, but when I have, it's pretty nice.

I had SurfaceBook 1 then SB2 and now this. It is an amazing device. Durable, strong with an amazing experience. I LOVE it. I have never faced any issues in this series. It is impressive

Pricey but in my opinion worth every penny. My previous original model has lasted all these years - 5 years, and that’s because I spilled coffee on the keyboard. Not good idea.

The best laptop I ever got, this definitely beats all other laptops easy, even all the Mac Pro I ever own. A must buy! The tablet mode detected is so awesome!

I love this product. I am a fan of microsoft surface laptops, I would recommend this product. I use it for my home office and I will recommend it

I love my microsoft laptop. Best buy associate was very helpful. Big purchase, did my research beforehand. Worth every penny! I love my new laptop