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Customer Ratings & Reviews

Your price for this item is $2,299.99

Customer reviews

Rating 4.5 out of 5 stars with 339 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 3's performance, touchscreen responsiveness, and ease of use. Many appreciate its excellent battery life and impressive graphics capabilities, although some find the storage capacity limited and the price high. The lightweight design is also frequently praised. While some users experienced heat issues, the overall feedback points to a powerful and versatile device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 339 reviews
  • Rated 5 out of 5 stars

    Laptop and a tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface Book. I upgraded to this Surface Book 3 after 6 years with my original Surface Book. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all-in-one technology is great, and I love being able to convert the keyboard and tablet/screen in different positions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Book 3! It’s great to hear that you're enjoying its versatile design. We hope it continues to serve you well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2 in 1 is an awesome feature. I have loved everything about this computer. So far very happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled that you're very happy with your new Surface Book 3. It's great to hear that you're a fan of its versatile design, too. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great workbook machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a bit steep but the flexibility and capabilities are great. The HD could be a bit faster and larger as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, highly recommended. Screw Apple laptops, don’t give you as much options as a windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface book 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the surface 2. Works good, a few times it’s acted up with it freezing but other than that it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Super COMPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, however, it is a little too heavy and big. I would prefer a smaller and lighter product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable Employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase, helpful associates. Seemed knowledgeable based on questions I asked about what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Will use for business purposes, including solidworks and microsoft suite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchased by far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..... I needed something to work from home and online school, this is a great product for that.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Book 3 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Surface Book 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like we got an excellent deal on an open box Microsoft Surface Book 3. Very nice laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop compared to the previous ones. I use it for graphic design and it works amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it’s a good fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Excellent laptop, but battery could improve.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, but the battery when detached is pretty awful. Really well built and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these for work. I liked it so well, I bought one for me and one for my wife to use at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    15W CUP just can't keep up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface book has a great GPU, Storage, Ram, and touch screen. What it is lacking is the CPU to back it up. Microsoft cut back on the CPU wattage to allow for portability and heat management. This is great for other surface device like the Pro 7 but should not have been done on the Book 3. 3 Stars for the low powered CPU. Otherwise I would have been happy to give it a 5 star and keep the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Miscosoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first purchase of miscosoft, it was a good purchase. I will refer a friend for the miscosoft.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Rosa – Thanks for giving Surface a try! We hope you continue to enjoy using your new Surface Book 3. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great 2-in-1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, use it with a docking station for work, then tablet mode to watch videos at night.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi - It's great to hear that your new Surface Book 3 is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. A bit pricey, but totally works as advertised. Buy a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, business, video editing & etc. Great for note taking, love the detachable Clipboard feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Big Boy Tablet all in one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop slash tablet! Huge tablet detaching tablet, accurate to the touch, and great stylus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of Surface Book 3’s versatility and functionality. We hope you continue to enjoy it. Best, Erica Surface Customer Care Microsoft