Customer Ratings & Reviews

I had a MBP 13, 2020..returned..got very hot. Upgraded to this after returning the 13.5". Much better graphics and overall responsiveness. Love the bigger screen and roomier keyboard. Faster performance and ok portability. It's an all rounder (gaming+tablet+laptop) powerhouse.

The surface book 3 is very fast and versatile. You can go from playing an Xbox game with wireless controller to working in photoshop. It’s a power house and I like using it for just watching a movie to extreme productivity projects for work. Great machine!

light easy to use, easy to transition from laptop to tablet and back again. Face recognition is a great feature. pen, purchased separately, attaches seamlessly and securely. Able to run many complex applications at once without slowing down.

I bought this on sale for $1,999. I thought the performance and quality is good although it is on the higher price point. I returned the 13.5” because I thought it was too expensive for that size(just my opinion) The only downside is that this Microsoft book doesn’t come with a Microsoft office! It is like buying a belt without a buckle! I mean for a 2grand price point you can’t be too stingy with the most used software! I love the laptop and it’s functions but I wish be a little more considerate for consumers who are buying one of your most expensive product. 1 month free trial? Lol just like for everyone else who pays for a more affordable laptop.

This is the BEST laptop I have ever purchased. I did so much research beforehand, making sure that it would run everything I wanted to do. It handles the adobe creative cloud application perfectly, even running photoshop and fresco at the same time! Its super lightweight design is perfect for all the different modes. The removable screen is so awesome, its like a super tablet. Then you just pop it back into the super smooth keyboard and its back to a SICK laptop. I recommend this to ALL users. If you do ANY kind of design, music, graphics, or just fast internet access, you will LOVE this computer.

I feel guilty for not giving this 5 stars. In case it matters, I have owned two surface pros, and still currently have the surface book 2, and just got this surface book 3. I bought the book 3 MAINLY because of the 15" screen. Im 48 and my old book 2 with 13 inch screen was getting harder to see (getting older sucks - lol) and the real estate space was low on 13" screens. My book 3 battery life is not good. well, it's good if this was a HP or dell or another less expensive laptop.. But it's a book 3... it was supposed to get 15-17 hours? something like that. I'm only getting 5 - 6 on light usage. and thats why I only gave it 4 stars. A major concern is that on my older book 2, i get over 12 hours running the same apps. so why do i only get 5 or 6 on a book 3. makes me sad actually. lol. it does. For anyone that wants detailed info, I will continue... :) (Because i wish i saw poeples reviews before I purchased it but there were none since it was a pre-order): I literally only installed microsoft products : Office 365 business. Teams Onedrive Onedrive for Business Your Phone App Kaspersky Internet Security (the only non-microsoft) thats it. and those are all on my older book 2 and I get over 12 hours. (actually i have so much more on my older book 2 and still get better battery) I actually returned my first book 3 because i thought it was defective due to the battery life and a wifi 6 ax200 driver issue. But my replacement book 3 still has the identical battery life. no wifi issue yet. So the good.... looks amazing of course and is still a powerhouse computer. I run multi monitors when at my desk.. and when not at a desk, It stays on your lap and never once gets over heated. The keyboard is better than any keyboard on any laptop ive ever had (except book 2 cause its the same). The trackpad is very nice and smooth. I prefer using a mouse, but have been using this without the mouse because its just easy. (3 finger swipe for back; two finger tap for right click, 3 finger pull down to minimize all).. not sure if that's how it is for all new laptops now but i definitely like the shortcuts. maybe it was like that on my book 2 and i just never knew about it. Onedrive integrates very well with it. so you dont even really need alot of SSD space. Most of my onedrive files are set to 'free up space' which keeps the shortcut on computer but really its on the cloud. If you need more space, the SD slot is perfect because they sell a "flush mount" micro sd card holder specifically for surface book. so basically on my older book 2 i used this to add another 256 gigs. i just left it in there permanently. and nothing protrudes so its like having a second hard drive. I dont use that tip on the new book because im utilizing onedrive more now so its unnecessary for me now, but wanted to share that tip. The screen is EXCELLENT, very responsive. I haven't tested the video card yet but my son tells me its equivelant to one that he has in his gaming pc that he built. So im sure its great. lol. oh yeah one other negative is that it came with Windows home instead of pro. I'll miss bitlocker... Honestly since I no longer use my other programs, i should have went with a less expensive laptop.. but after owning surface pros and then the surface book 2, its hard to downgrade to a regular laptop. it would be like going from a Benz to a Kia. you only really need a Kia to drive to work... but the Benz is the Benz. :)

Pros: Great keyboard and trackpad Great screen, high res and color accurate Powerful enough for most things, good to have that dedicated gpu Good quality materials and long battery life Cons: Tablet function is aimed squarely at artists and creatives who don't want to lug around a laptop and a drawing tablet combo Sometimes takes a little while for cpu to get to higher clocks when you plug it in Bit much for the specs it has, it's a niche product for a niche consumer who really needs this specific type of detachable tablet function

The Surface Book has excellent speed and versatility for most applications. Battery life is excellent and graphics are superb.

Love this product! It's so versatile, light, and sleek. It has definitely met up with my expectations and more!

While it may be very expensive, it is very light and fast. It works good for anyone in a medical to business setting. The detachable screen is amazing. If you do buy the surface pen, it works fantastic. This laptop is not for everyone though, I recommend not for students, but for people in work settings. No student needs a laptop this fast and this much memory.

The camera quality was what sold me on this laptop. It is phenomenal. With zoom meetings camera quality matters. Love the design and ease of use. One thing I'm having an issue with though is that the laptop refuses to connect to my wifi and some icons on taskbar have gone invisible. Not sure why, have to get it checked. Other than that I am pretty happy with it.

Power, speed, graphic, fluidity, versatility and reliability all in one place!

I had a previous Surface Book that lasted me 5 years. I tried to save money by ordering a cheaper computer with these same specs, but I was not happy with it. So I returned that and went back to what I knew would work. Compared to the previous Surface, this has better battery life and is much faster. Overall, I am extremely pleased with my purchase.

Excellent series highly recommended Cons: Too expensive

I haven't had enough time to explore all that I can do with this machine in the past 2 months but I'm in love. I gave my desktop to my son and use this as a laptop, tablet and desk top when I plug into my docking station. Graphics are great and all my Adobe apps are faster than ever.

This laptop is truly amazing! I run a business with it, attend ministry college and personal use and it works brilliantly. It loads up very fast from a complete shutdown and ready to work on almost immediately. The facial recognition to sign in is also a feature I really love about it. The charge that it holds is unbelievable to be honest. It will hold a charge all day for me and even at class at night. My only con would be the speakers. The screen resolution is very good and great to watch movies or shows on, but the speakers do lack in ability. I use my headphones most of the time so it's not a huge issue for me, but if my wife and i are watching something together, or making a zoom call with friends, it's difficult to hear at the highest volume sometimes. I'm sure there is a good Bluetooth speaker that would fix that though because even knowing that, I would 100% buy this again.

I've had the computer for just about a month now and have had 0 issues. It runs my adobe programs very well and allows most steam games to be played. the touch screen has been very useful especially with the surface pen. overall great product would recommend.

I have owned a Mac, and a Lenovo in the past. This is the best so far. Has a fast response and nice screen. Nothing but positive so far. I like the fact that I can charge my phone or other accessories on the electrical cord connected to the laptop.

I realize this is a long review, so if you are really interested in the Microsoft surface book 3, here is the cliff note version. I think this is a laptop geared toward productivity, but that can also handle video and photo files very well and is an excellent choice for tasks such as web surfing, video conferencing and spreadsheets as well as gaming up to the highest settings on many games. It is not exceptionally noisy, it doesn’t seem to slow down because of heating issues and the battery will stay with you a pretty long time with moderate use. This is an extremely nice laptop with one defining feature – the removable screen. If this feature is important to you, there is not another laptop like it on the market. Up front, I received my Microsoft Surface Book 3 as part of the Best Buy Tech Insider Network which is an invitation only program that provides products to reviewers in return for our honest, unbiased review. First off, the surface book 3 looks exactly like the previous version. I don’t consider that a bad thing, however. This laptop feels as premium as any you will find at nearly any price. It is a well-built laptop. There are two full size USB ports, one USB c port and a full-size SD card slot along with the Microsoft surface plug. The laptop has a removable screen, same as the last model (but I hear they are not interchangeable) and a very good keyboard that is a pleasure to use. The screen is very good although Microsoft still tends to have large boarders around the screen (necessary when using the screen as a tablet). Colors are very nice and touch sensitivity is as good as any laptop you will find. The laptop also has Bluetooth 5 on board and Wi-Fi 6. The keyboard does not take up the full area of the laptop. It would seem to me that Microsoft could have added a number pad and made full use of all that space. The mouse pad seems small by todays standards, but it is exceptionally responsive and has a great feel to it. The keyboard also has excellent feel to the keys. My particular unit is the basic 15-inch model. The one I have is sporting 16 gig of Ram and a 256 gig SSD drive. The processor is a 10th generation Intel core i7, quad core, and the video card is the NVidia 1660 ti Max-Q which is a very good mid-range video editing/gaming type card. You can spec this same unit with up to 32 gig of ram and at least a 2TB SSD drive. I would strongly suggest looking at a unit with a larger SSD drive. Once you install the Microsoft office sweet, some adobe software and freeware programs used for video and photo editing and a couple of games, you have pretty much used up your 256 gig drive and there is little to no room for video or photo files that you may want to work on. Using readily available software such as handbrake and MakeMKV along with software from the Adobe creative cloud such as Adobe media encoder, photoshop and Adobe premiere pro, the surface book 3 was very good, but not blazing fast. The CPU (it is good) is still somewhat limiting. The CPU used in this laptop is a quad core intel chip operating at 15watts. There are 6 and even 8 core chips available that would do a better job with CPU intensive programs but at the cost of battery life and more heat and would cause the Microsoft surface book 3 to lose its defining feature - the removable screen. The CPU for the surface is located in the screen so that you can use the screen as a tablet. As an example, I matched my surface up to my fairly high-end gaming laptop that I traditionally use for working on photo and video files. The surface was not able to keep up with the gamer, however, it still had a very respectable showing. In-fact it did well enough that I will be using the surface to do much of my work, especially with the added benefit of the touch screen and surface pen to assist with photoshop projects. The gaming unit with the higher watt CPU also only offers about 2 hours of battery life and is very loud compared to the surface. I think the benefits offered by the surface book outweigh the performance loss from using the lower wattage CPU. The low watt CPU is this computers Achilles heel, but the GPU is its saving grace. Programs that can take advantage of the very impressive GPU – the Nvidia 1660Ti Max-Q that is installed in my version of the laptop run very smoothly and at more than acceptable speeds. I saw no slowdown at all working with video files in Adobe Premiere and working with images in photoshop was fun to do. It is also this very good GPU (video card) that actually makes the surface book 3 a pretty good laptop for people who want to be able to take a break from work and just fire up some games. Games such as Fortnite, Battlefield, Unreal tournament, Half-life 2 and darkest hour run at 1080p on high settings with more than acceptable frame rates. The surface book 3 is a laptop that is geared to productivity. It handles photo and video editing tasks using Adobe and similar software packages very well, video conferencing and Microsoft office tasks like a champ. Video conferencing on the beautiful surface book screen is actually a pleasure and the 1080p front facing camera is definitely a plus and It can even double as a pretty good gaming machine on almost any graphics intensive game out there. But let’s face facts here. The number one feature that separates this laptop from all others is its ability to separate the screen from the keyboard so that you have a really nice tablet that you can use for watching videos or working with photoshop and other software away from the keyboard (realize that you will lose the discreet GPU). The surface book is the only laptop that offers this feature. It is quiet, runs pretty cool and in my experience will give you at least an 8 to 10-hour battery life with fairly heavy use. One disappointment is the lack of a surface pen. I happen to have a surface pen that I use with my other Microsoft products, but if you don’t already have one, be prepared to purchase one. Its kind of a shame the pen is not included because one of the really neat things you can do with the surface book 3 is to remove the screen and place it on backwards. This allows you to lean the screen back with the keyboard out of the way in order to use the screen as a canvas or to use the surface pen to work with photoshop projects. Its priced like a top tier machine and in almost every case, it also performs as one. I would love to have a little faster CPU, but the option of having both a laptop and a tablet in one unit that is as capable as this laptop iis definitely worth the trade-off.

I'm still learning all the bells and whistles on this laptop, but so far, it's doing what I need it to do. The screen is huge. The internet stays connected well. Programs load relatively quickly. I like it so far - just wish it wasn't so expensive.